Paying bills can be a tedious task, but the City of West Jordan offers a convenient online bill pay system that makes it easy for residents to pay their utility bills, court fines, permit fees and more. As cities embrace technology and online services, West Jordan stands out with their user-friendly platform for paying any fees owed to the municipality.
Overview of Paying Bills with West Jordan
The City of West Jordan provides an online bill pay system accessible through their website that allows payments via debit/credit card or electronic check. Bills that can be paid online include:
- Utility bills (water, sewer, stormwater, garbage)
- Ambulance bills
- Court fees and fines (Justice Court, District Court, Juvenile Court)
- Permit fees and licensing
- Code violations
- Any other invoices from the city
To use the online system, you will need your account number and personal details. Payment can be made as a one-time transaction or set up for automatic recurring payments.
The platform is secure and processes payments quickly, crediting accounts within 1-2 business days. You receive instant email confirmation when the transaction is complete. It’s available 24/7 for convenience.
Benefits of Paying Bills Online
Paying West Jordan bills online has many advantages over mailing payments or paying in person
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to City Hall or waiting in line.
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Speed – Online payments process quickly avoiding mail delays. Funds credited to your account faster.
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Security – Payment platform uses industry-standard encryption for safety.
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Accessibility – System available 24/7, even when City Hall is closed.
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Eco-Friendly – Online payments save paper and require no gas for driving.
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Automatic Payments – Set up recurring payments to avoid late fees.
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Payment History – Your payment history is stored securely online for reference.
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Time Savings – Paying online is fast and easy, saving you time.
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Flexibility – Use credit/debit cards or e-checks for payment options.
Creating an Online Account
To use West Jordan’s online bill pay system, you will first need to create an account. Here are the steps:
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Click “Create New Account” under the log in box.
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Enter your personal details including name, account number, email, phone number.
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Create a secure password.
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Agree to the terms and conditions.
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Verify your email address by clicking the confirmation link sent.
Once your account is created, you can log in anytime to view balances, make one-time payments, set up auto-pay, and manage payment methods.
Making a One-Time Payment
To make a one-time payment on your West Jordan bills, follow these simple steps:
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Log into your online account at westjordan.utah.gov/pay-my-bill
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Select “Make Payment”
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Choose which account or bill you want to pay.
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Enter the payment amount.
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Select payment method – credit/debit card or e-check.
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Enter your payment info and submit.
The funds will quickly process and confirm via email. You can log in anytime to view your payment history.
Setting Up Automatic Payments
For ultimate convenience, you can enroll in auto-pay to have your West Jordan bills paid automatically each month. Here is how:
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Log into your online account.
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Click on “My Profile”.
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Check the box to enable automatic payments.
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Choose the date each month for payments to be made.
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Select which account balance you want to pay in full.
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Confirm your payment method on file.
That’s it! The system will now withdraw the balance owed each month on the date selected so you never miss a payment. You can cancel or edit auto-pay anytime.
Valid Payment Methods
The City of West Jordan accepts the following secure payment methods online:
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Credit/Debit Card – Visa, Mastercard, American Express, Discover
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Electronic Check – Use your checking/savings account
When entering payment info, ensure your billing address matches the card or bank account. Payment transactions process quickly with immediate email confirmation.
You can save multiple payment methods to your account and designate which to use for auto-pay. Credit/debit payments have a convenience fee of $2.50 per transaction.
Security and Privacy
The City of West Jordan utilizes a trusted third-party provider to process online payments securely. All transactions are encrypted with industry-standard SSL protection.
Your personal and payment information is not stored on the city’s website. Rest assured all data remains safe and confidential. You have full control to manage payment methods on your account.
Getting Help with Online Payments
If you have any trouble creating an account, making payments online, or any other issues, help is available:
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Support Articles – The website has FAQs and how-to articles.
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Email – Contact [email protected] for assistance.
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Phone – Call (801) 569-5000 to speak with the Finance Department.
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In-Person – Visit City Hall at 8000 S Redwood Rd if needed.
The finance staff can help troubleshoot any problems, reset passwords, answer questions, and make sure you can pay bills online.
Paying bills online is now offered by the City of West Jordan for fast, easy, and secure transactions 24/7. By using their user-friendly online platform, residents can save time and hassle. Pay utility bills, court fines, licenses, invoices and more from home in just minutes. Setup auto-pay or make one-time payments by credit/debit card or e-check. Manage all your municipal accounts in one place for convenience. Go online today and simplify bill pay with West Jordan City!
What is an Equal Payment Plan?
- An Equal Payment Plan allows customers with twelve months of billing history at their current address to pay the same amount each month.
- Your Equal Payment Plan is calculated based on your previous usage history.
- Your first Equal Payment Plan amount will show on your bill due the next billing period after signing up.
- Your monthly statement will also show your actual utility charges, but you will pay the Equal Payment Plan amount each month.
- Customers who sign up for an Equal Payment Plan are also encouraged to sign up for automatic payments. This can be set up at westjordan.utah.gov/pay-my-bill/.
- Can I sign up if I have a past due balance? â No, your account must be current to enroll.
- I just moved into my new residence. Can I still participate in the Equal Payment Plan? â No, we need 12 months of billing history at that address.
- What happens to my Equal Payment Plan if I move? â Upon termination of your account any balance owing will be due, and any credit will be refunded.
- Can I withdraw from the Equal Payment Plan? â Yes, you may withdraw at any time. Please contact us at [email protected] or call 801-569-5000. Keep in mind any balance owing on the account will be due on your next billing statement.
- Can I sign up at any time? â Yes, however the cycle for the Equal Payment Plan is October (month 1) through September (month 12). Your Equal Payment Plan will be calculated by using the months left in the cycle at the time of application. Example: If I apply for an Equal Payment Plan in December, there are 10 months left in the cycle. Your bills from the previous December through September will be added together and divided by 10 and charged at the current rate.
City of West Jordan, Utah – City Council 2-14-2018
How do I pay my utility bill online in West Jordan?
The city of West Jordan contracts with Invoice Cloud for online utility bill payment services Residents can use the Pay My Bill portal to review account details and make one-time payments. You can also set up automatic recurring payments and enroll in paperless billing.
Does West Jordan offer online bill pay?
Living in the city of West Jordan comes with many conveniences, including access to city services like water, sewer, garbage collection and more. As a resident, you receive monthly bills for these services that must be paid regularly to avoid disruption. Fortunately, West Jordan offers an easy online bill pay option.
How do I customize my online bill pay account with West Jordan?
Once registered, you can customize your online bill pay account with West Jordan. Here are some settings you may want to establish: Spending a few minutes to configure preferences makes ongoing bill pay simpler. When you first log in to your online account, you can see any fees that are still due and make a one-time payment.
Does West Jordan charge a convenience fee?
A convenience fee applies based on payment method. Below are some key facts about using online bill pay with West Jordan: Before you can set up online bill pay you’ll need to have your West Jordan account number handy. This 7-digit number can be found on your monthly paper billing statement.
Does West Jordan City Utilities accept credit cards?
West Jordan City Utilities accepts credit cards, debit, and direct deposit. Click here to login . When you move to a new home in West Jordan, you’ll most likely already have running water, but you’ll still need to set up water service with the West Jordan City Utilities. What is West Jordan City Utilities?
What is West Jordan City Utilities?
This page provides information about West Jordan City Utilities. West Jordan City Water, a public community water system under the City Department of Public Works, provides water to about 113,699 residents living in West Jordan, a city in Salt Lake County, Utah.