How to Pay Your Medical Bill at Northern Light Health Facilities

Receiving medical care should be simple and stress-free. Unfortunately, the billing and payment process is often complicated, leaving patients confused about how to pay their hospital or clinic bills.

If you’ve recently received care at one of Northern Light Health’s hospitals or clinics in Maine, you may be wondering what your payment options are and how to easily pay your medical bill. In this comprehensive guide, I’ll explain the various ways you can pay your Northern Light Health bill online, by phone, mail or in person.

Online Bill Pay

The easiest and most convenient way to pay your Northern Light Health bill is online through their secure online payment portals Northern Light Health has individual online portals for each of their hospitals, clinics and services where you can view your account balance and make payments

To get started paying your bill online, first select which Northern Light Health facility provided your care from the list below

• Northern Light Acadia Hospital
• Northern Light AR Gould Hospital
• Northern Light Blue Hill Hospital
• Northern Light CA Dean Hospital
• Northern Light Eastern Maine Medical Center
• Northern Light Inland Hospital
• Northern Light Laboratory
• Northern Light Maine Coast Hospital
• Northern Light Mercy Hospital
• Northern Light Mayo Hospital
• Northern Light Sebasticook Valley Hospital

You’ll need to log into the appropriate portal with your Northern Light Health account credentials or set up an account if first time using. Once logged in, you can view your balance, set up payment plans, and pay by credit/debit card or eCheck. Payments will be applied to your account within 1-2 business days.

Pay by Phone

If you prefer to pay your Northern Light Health bill over the phone, you can call the billing number listed on your statement or use the phone numbers below for each facility:

• Northern Light Acadia Hospital: 833-774-1168
• Northern Light AR Gould Hospital: 207-203-7987
• Northern Light Blue Hill Hospital: 207-203-7987
• Northern Light CA Dean Hospital: 207-203-7987
• Northern Light Eastern Maine Medical Center: 207-385-2773
• Northern Light Inland Hospital: 207-313-5319
• Northern Light Maine Coast Hospital: 207-412-4000
• Northern Light Mercy Hospital: 1-888-399-6171
• Northern Light Mayo Hospital: 207-564-4301
• Northern Light Sebasticook Valley Hospital: 207-203-7987

An automated system will guide you through entering your account information and making a card payment over the phone. One downside is having to re-enter card information each time versus saving it to your account through the online portal.

In-Person Payments

You always have the option to pay your Northern Light Health bill in-person at the hospital or clinic where you received services. Stop by the registration desk or cashier’s office and they can accept credit/debit card, cash, or check payments on the spot.

Payment kiosks are also available at some locations for self-service bill payment. Just make sure to bring your statement or account number.

Pay by Mail

To pay your Northern Light Health bill by check or money order through the mail, send your payment to the appropriate address below:

• Northern Light Acadia Hospital: PO Box 21439, New York, NY 10087
• Northern Light AR Gould Hospital: PO Box 21435, New York, NY 10087
• Northern Light Blue Hill Hospital: PO Box 21436, New York, NY 10087
• Northern Light CA Dean Hospital: PO Box 21438, New York, NY 10087
• Northern Light Eastern Maine Medical Center: PO Box 21415, New York, NY 10087
• Northern Light Inland Hospital: PO Box 21442, New York, NY 10087
• Northern Light Maine Coast Hospital: PO Box 22619, New York, NY 10087
• Northern Light Mercy Hospital: PO Box 21094, New York, NY 10087
• Northern Light Mayo Hospital: PO Box 21437, New York, NY 10087
• Northern Light Sebasticook Valley Hospital: PO Box 21437, New York, NY 10087

Be sure to include your account number or other billing information to ensure proper payment application. Mailed payments can take up to 7-10 days to process, so pay online if nearing a due date.

Northern Light Health Financial Assistance

If you’re struggling to pay your Northern Light Health medical bills, be sure to check if you qualify for financial assistance. They offer:

• Sliding scale fees based on income
• Payment plans with low or no interest
• Charity care discounts for eligible lower income patients

To apply, complete the Financial Assistance Application and submit income documentation. You may qualify for significant savings.

Financial counselors are also available at 207-973-7471 to discuss options and assist with applications. Don’t hesitate to reach out for help.

Tips for Paying Your Bill

• Set up automatic payments through the online portal to avoid missing payments and late fees.

• If you can’t pay the full amount due, call to set up a reasonable payment plan. Some interest may apply.

• Keep your account information like address and insurance up-to-date to avoid billing issues.

• Watch for special promos where you can get a discount for paying your entire balance due.

• Ask about applying for charity care discounts if you meet low income requirements.

Contact Northern Light Health Billing

If you have any additional questions about your Northern Light Health bill, payment options, financial assistance or need help with your account, reach out to the billing department:

Phone: 207-973-7471

Email: [email protected]

Mail:
Northern Light Health
Attn: Patient Accounts
P.O. Box 9123
Portland, ME 04104-9123

The billing team is available Monday through Friday from 8am to 4:30pm to answer your questions and help resolve any payment issues.