Paying your St Paul water bill online is a quick and convenient way to stay on top of your payments. In this comprehensive guide, we’ll walk you through the entire process of setting up and using the online payment system so you can pay your water bill seamlessly from home.
Getting Started with Online Bill Pay
To get started paying your St Paul water bill online, you’ll first need to have an account set up. Here’s what you need to do
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Locate your customer and account numbers. You can find these printed on your paper bill or by contacting St Paul Regional Water Services customer service at 651-266-6350.
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Go to the payment website. Navigate to https://billpay.saintpaulwater.com in your web browser.
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Register your account Click on the “Register” button and enter your customer number, account number, and email address. Choose a password
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Log in. Once your account is registered, you can log in anytime with your email and password.
That’s it! You’re now ready to pay your St Paul water bill online
Making a One-Time Payment
For a single, occasional payment, you can make a one-time online payment. Here’s how:
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Log into your account at https://billpay.saintpaulwater.com.
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Select “Make a One Time Payment”.
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Enter your payment amount. You can pay any amount up to your full balance due.
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Enter your payment method. Options include credit card, debit card, or checking account.
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Review the payment summary and submit.
Your payment will be processed instantly. You’ll receive an email confirmation with your payment details.
Setting Up Automatic Payments
For hassle-free payments every billing cycle, you can enroll in automatic payments. Your bill will be paid on time, every time, directly from your bank account.
To set up automatic payments:
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Download the Automatic Payment Application form.
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Choose “Direct Pay” and fill out your information.
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Attach a voided check.
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Mail the form to the address listed.
Once enrolled, your payment will be automatically deducted from your account on the due date every billing period. You’ll still receive a statement in the mail for your records.
Using Other Payment Methods
In addition to online payments, St Paul Regional Water Services offers several other ways to pay your water bill:
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By phone: Call 651-266-6350. Pay by credit/debit card 24/7.
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By mail: Send a check or money order with your bill stub to the payment center address.
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In person: Pay by cash, check, or credit/debit card at the 1900 Rice St location.
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Drop box: Place your payment in one of the secure drop boxes 24/7.
Payment Plan Options
If you’re having trouble paying your bill in full, St Paul Regional Water Services can help. You may qualify for one of these payment plans:
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Payment arrangements: Set up a monthly payment plan to pay your balance over time.
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Monthly Manager: Get a fixed monthly payment amount taken from your bank account.
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Customer Assistance Program: Receive a discount if you meet low income requirements.
Contact customer service to discuss customized payment solutions. With open communication, service shut-offs can often be avoided.
Tips for Understanding Your Bill
Reviewing your water bill helps you monitor your home’s water usage. Here are some tips:
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Compare usage month-to-month to spot irregular spikes.
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Check for billing errors promptly and contact customer service.
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Note due dates to avoid late fees.
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Watch for property balance transfers from the previous owner.
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See the billing page for rate details.
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Locate your water meter and learn how to read it.
Monitoring your water usage and bill payment regularly makes paying your St Paul water bill stress-free. Our comprehensive online payment system offers a quick, easy way to stay on top of your bill. With multiple payment options, payment plans, and great customer service, we’re here to help make bill paying simple.
How to Check Your Service Line Material
Curious if your property has a lead water service line? Use our interactive service material map to search by address. Eligible property owners can submit an intent form or provide contact details to stay informed about future replacement opportunities. Additionally, the state of Minnesotas service material map offers a view of service materials statewide.
Visit our Lead Free SPRWS page for more information.
We operate and maintain a complex system of water supply, treatment, and distribution infrastructure. To guarantee the performance and longevity of this system, SPRWS makes significant investments in infrastructure replacement and installation projects. Our employees work 24 hours a day, 365 days a year to ensure this system continues to produce and supply high-quality water.
For more information about some of these ongoing and upcoming projects, refer to the links below:
While current water quality remains exceptional, SPRWS is proactively looking towards the future and planning to make significant improvements to the McCarrons water treatment plant. Most of the changes to the facility will be targeted at improving reliability and flexibility and will enable the utility to continue to meet the needs of customers in the future. Overall, SPRWS expects to replace roughly two-thirds of the existing treatment process with more modern technology.
These projects are vital for maintaining the water distribution system that delivers water from our treatment plant to homes and businesses. We replace and install several miles of water main each year. Water main construction projects often involve temporarily closing streets, and may require placing affected customers on temporary water mains.
Water bill help is on the way, call SPRWS today!
How do I pay my water bill in Saint Paul?
Saint Paul Regional Water Services offers several options for bill payment, including a direct payment plan. Contact the City’s Call Center by sending an email. For non-emergency information. Available weekdays, 7:30 a.m. – 4:30 p.m.
How do I contact Saint Paul Regional Water Services?
Contact the City’s Call Center by sending an email. For non-emergency information. Available weekdays, 7:30 a.m. – 4:30 p.m. Overview Saint Paul Regional Water Services offers several options for bill payment , including a direct payment plan.
What is included in a water bill in Saint Paul?
Your water bill consists of water and sewer usage charges measured by unit (one unit is 100 cubic feet of water, or 748 gallons). In Saint Paul, your bill also includes a water service base fee (based on water meter size), a main replacement surcharge, and a right-of-way (ROW) fee.
Does St Paul Regional Water service accept ebills?
St. Paul Regional Water Service customers can pay bills online without having to register for an Infinity.Link account. All that’s needed are the customer and account numbers plus a valid American Express, Discover, Visa or MasterCard. A debit card with the Visa or MasterCard logo are also accepted. What are eBills?