Juggling utility bills each month can be a hassle. Mailing checks tracking due dates and avoiding late fees takes time. The City of Long Beach offers an online bill payment system to simplify utility payments so you can manage bills with ease. Read on to learn how City of Long Beach Bill Pay provides a convenient option for streamlining utility payments.
Overview of City of Long Beach Utilities
The City of Long Beach provides utility services including gas, water, sewer and refuse collection to residents and businesses. They aim to deliver reliable utility services while practicing environmental stewardship. Customers can pay utility bills through various options like online, by phone, auto-debit and in-person.
City of Long Beach Bill Pay refers to the online and mobile system for utility payments. Enrolling in bill pay allows customers to securely pay online, eliminating the need for paper checks and stamps. Streamlining payment is a valuable service that saves customers time.
Benefits of Paying Bills Online
Paying City of Long Beach utility bills online provides various advantages
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Convenience – Pay anytime, anywhere via computer or mobile app.
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Simplicity – Make secure payments in just a few clicks.
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Savings – Avoid late fees by scheduling timely payments.
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Organization – View payment history and manage bills in one place.
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Automatic payments – Set up recurring payments for each billing cycle.
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Reminders – Receive email alerts when bills are due.
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Paperless – Reduce waste by going paper-free.
With online bill pay, customers enjoy a streamlined way to pay essential bills. Managing payments is easier than ever.
Getting Started with City of Long Beach Online Bill Pay
Signing up for City of Long Beach Bill Pay is quick and straightforward:
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Visit www.longbeach.gov/utilityservices/ and click “Sign In.”
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Click “Register” and input your utility account information.
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Confirm your account and create a username and password.
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Begin adding payees like gas, water, sewer, and trash.
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Set up automatic recurring payments or one-time payments.
Once registered, you can log in anytime to pay bills, view history, manage payments and more. It’s simple to stay on top of utility bills with online bill pay.
Payment Methods Accepted
City of Long Beach Bill Pay allows customers to pay using:
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Bank account – Securely link checking or savings accounts.
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Credit/debit card – Visa, Mastercard, American Express and Discover accepted.
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Electronic check – Use an e-check to transfer funds.
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Cash – Take cash payments at authorized retail locations.
The ability to pay with various methods offers customers flexibility and convenience. Choose the option that suits your needs and preferences.
Key Features for Utility Bill Management
Beyond online payments, City of Long Beach Bill Pay includes helpful features:
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Payment history – View 12 months of previous utility payments in one place.
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Usage charts – See graphs summarizing your gas, electric and water usage.
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Paperless billing – Opt into eco-friendly paperless billing.
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Account management – Update account details, phone number, email and more.
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Notifications – Receive bill reminders and payment confirmations via email.
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Customer support – Get quick assistance via live chat for any questions.
These capabilities help customers easily track utility payments and account details. Accessible history and usage information promotes accountability.
Go Paperless with City of Long Beach Bill Pay
City of Long Beach Bill Pay enables customers to go paperless for utility bills and reduce waste. To enroll in paperless billing:
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Log into City of Long Beach Online Bill Pay.
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Click your profile and select “Paperless Options.”
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Choose paperless billing and confirm your email.
Once enrolled, you’ll receive utility bills via email rather than mail. Opting out of paper bills creates less waste and clutter. Plus, email reminders help you remember to pay on time.
Streamline Payments with City of Long Beach Bill Pay
Paying utility bills doesn’t have to be a hassle each month. City of Long Beach Bill Pay brings convenience and organization to utility payments. Customers can easily view balances, schedule automatic payments, receive reminders and more. If you want to simplify utility payments, City of Long Beach Online Bill Pay is a great solution worth utilizing. Sign up today to start managing bills with ease.
Low Income Senior or Disability Discount Program
Utilities is here to help seniors and those with disabilities. Qualified customers can get an exemption from paying the city’s 5 percent utility users tax, or UUT.
- Who qualifies?
- Customers age 62 or older who meet income requirements (see chart) or who have otherwise qualified for the UUT Exemption Program
- Customers with a qualifying disability who meet income requirements (see chart) or who have otherwise qualified for the UUT Exemption Program
- Benefits
- 20 percent discount on gas charges
- Monthly credit to water service charge
- First six billing units of water usage at no charge
- Reduced refuse/recycling rate
- Exemption from UUT on gas, water, electric and telephone bills
- Required documents
- Scanned or printed copy of photo ID (seniors)
- Proof of enrollment in the federal Supplemental Security Income program
- Proof of household income, such as your most recent W2, Social Security benefits letter
To apply, complete the fillable application(PDF, 312KB) and email it to [email protected].
Long Beach Utilities Billing 2400 E. Spring St. Long Beach, CA 90806
You can also fill out your application in person at any Long Beach senior center. Please call (562) 570-3533 for more information.
*California Alternate Rates for Energy program income requirements
Which utilities will be shut off if I don’t pay?
Depending on your account, either water and/or natural gas service could be disconnected if there is an unpaid balance on your account.
HOW TO Add a Bill Payment – Check (Mobile App View)
How do I Pay my Long Beach utility bill?
Thank you for using the City of Long Beach Utilities payment system. This service allows you to pay your utility bill by credit card, debit card or bank account. Please have the account number and 4 digit pin ready. The pin number is the last 4 digits of the primary identification on the account.
How do I make a payment to the city of Long Beach?
Thank you for using the City of Long Beach’s online payment system. This service allows you to make a payment by credit card, debit card or bank account. A Convenience Fee will be charged for processing the payment. The City of Long Beach does not receive this fee and it is non-refundable.
What does the city of Long Beach Commercial Services Bureau do?
The City of Long Beach Commercial Services Bureau is responsible for overseeing the City’s utility billing services. Want to see what a water efficient estimate of your water bill can be each month? Use our calculator to learn more. If you are experiencing a higher water bill than usual, please click here for more information.
How can I pay a ticket in Long Beach?
To pay a ticket in Long Beach, you can mail a certified check or money order made payable to Long Beach City Court to City Court, 1 West Chester Street, Long Beach, NY 11561. You can also pay in person at City Hall Room 203 with cash, certified check, or money order.
Is the city of Long Beach fee refundable?
The City of Long Beach does not receive this fee and it is non-refundable. Please note that payments processed after 5:00pm (PST) will post to your account the following business day. Any penalties accrued during this time may apply. The fastest and easiest way to securely pay your City of Long Beach bill.
Does long Beach charge a convenience fee?
A Convenience Fee will be charged for processing the payment. The City of Long Beach does not receive this fee and it is non-refundable. Please note that payments processed after 5:00pm (PST) will post to your account the following business day.