Having reliable utility services like water, sewer, electricity and garbage collection is essential for households and businesses in Great Falls. But remembering to pay these recurring bills can be a hassle. Mailing paper checks, tracking due dates late fees if you forget – who needs the stress? Luckily, the city offers easy online, phone, and mobile options for paying your utility bill. Read on to learn about the convenient payment methods to simplify paying your monthly Great Falls utility bill.
Online Bill Pay
The fastest and most convenient way to pay your utility bill is online through the city’s new payment portal
- Go to www.municipalonlinepayments.com/greatfallsmt
- Click “Sign In” and register for an account
- Add your utility account number
- View your bill and account details
- Enter your payment info and submit
Online payments can be made anytime with a debit/credit card or e-check from your bank account. Your payment will be processed instantly.
Auto-Pay
For hands-free payments, enroll in auto-pay when registering your account. This automatically pays your utility bill from your bank account each month.
View Payment History
The online portal stores your past utility bills and payment history for the last 18 months. Log in anytime to view previous statements and confirm payments
Pay-by-Phone
Call (406) 727-7660 to speak with a city representative and make a utility bill payment over the phone during business hours (Mon-Fri 8am-5pm). Have your account number and payment details ready when you call.
24/7 Pay-by-Phone
An automated pay-by-phone system allows you to pay your utility bill by phone 24/7. Call (406) 727-7660 and follow the prompts to enter your account number, choose a payment method, and submit the payment using your phone.
Mobile Payments
Using your smartphone is another quick option for paying on the go.
Mobile App
Download the city’s app and log in to view your utility account, current bill, and make payments through the app. Available for Apple and Android devices.
Mobile Website
Access the online bill pay portal through your phone’s web browser. The site is mobile-friendly and allows you to pay in just a few taps.
In-Person Payments
You can always pay your utility bill in-person at the Civic Center if you prefer. The Utility Billing office is open Mon-Fri 8am-5pm and accepts cash, checks, money orders, and card payments.
Drop Box
A drop box located outside the Civic Center allows you to drop off payments after hours. Payments left in the drop box will be processed the next business day.
Payment Notifications
Don’t worry about forgetting a payment. Sign up for email or text alerts when registering your online account. You’ll receive payment confirmations and reminders for upcoming due dates.
Paying your Great Falls utility bill is quick and easy with these convenient options. Ditch the stamps and enroll in online payments to simplify the process!
Utility Bill Pay Options
Does Great Falls have a new online utility payment portal?
The City of Great Falls Utilities Department is excited to announce that the new online portal for utility payments is now enabled. Customers can now view and print bills, process payments, enroll in e-billing, schedule a future payment, and set up autopay using a debit card, credit card, or e-check on this new portal.
Where can I pay my utility bill in Great Falls?
• You can visit the Civic Center in Room 104 to pay in person during normal business hours. Please contact Utilities Customer Service at 406-727-7660 with any questions. In mid-May, the City of Great Falls released the following information: The City of Great Falls Utilities Department is changing to a new utility billing software called New World.
Where can I make online payments in Great Falls MT?
Welcome to our online payments website. City of Great Falls 2 Park Drive South. Great Falls, MT 59401 | 406-727-7660 Terms and conditions Contact us ©2024 Tyler Technologies Welcome Welcome to our online payments website. Note: We are thrilled to introduce our brand new identity service.
Does Great Falls have a delinquent bill & payment system?
GREAT FALLS, Montana – The City of Great Falls Utility Department is progressing through a recent software conversion. The Utility Department wanted to share some helpful information concerning bills and payments: There will be no delinquent charges until all payment systems are fully operable.
What happened to the city of Great Falls utility billing software?
In mid-May, the City of Great Falls released the following information: The City of Great Falls Utilities Department is changing to a new utility billing software called New World. During the software conversion from May 22 – June 3, 2024, staff will not be able to view information or process any transactions until the new system is up and running.
How do I receive an E-Bill notification from the city of Great Falls?
You may sign up to receive an “E-Bill Notification” from the City of Great Falls each month when your utility bill is ready. You have the option to receive this e-mail notification with or without receiving a paper bill. You also have the option to view and pay your bill online.