Convenient Options for Paying Your Central City Water Bill

Having reliable water service is essential for every home and business. But paying the water bill each month can feel like a hassle. Mailing checks, finding stamps, remembering due dates – it’s enough to give you a headache! Luckily, the city of Central City offers easy and convenient ways to pay your water bill online or from your phone. Read on to learn about the various water bill payment options to simplify this monthly task.

Online Bill Pay

The fastest and easiest way to pay your Central City water bill is online through the city’s website Here’s how it works

  • Visit www.centralcityia.gov/pay
  • Click on the logo to access the online payment system
  • Enter your water account number and balance due
  • Choose a payment method – credit/debit card or e-check from your bank account
  • Enter your payment information and submit

The payment will be processed instantly You’ll receive an email confirmation that your payment was received by the city. Online payments can be made 24/7 for maximum convenience

Auto-Pay

For hands-free payment, you can enroll in auto-pay through the online system. This automatically deducts your water bill from your bank account each month. You still receive a statement, but don’t have to manually make the payment.

Payment History

The online portal stores your payment history for the past year. You can log in anytime to view your past bills and confirm payments.

Mobile Payments

Today’s world is mobile. The city enables you to pay your water bill quickly right from your smartphone.

Mobile Website

Access the online payment system through your phone’s web browser just like on a computer. The site is mobile-friendly for easy use on the go.

Mobile App

Download the city’s app on your Apple or Android device. You can log in to view your bill, see payment history, and submit payments through the app.

Phone Payments

If you prefer to talk to a live person, call the city billing office at (319) 438-1713 during regular business hours to make a payment over the phone. Have your account number and balance ready when you call.

24/7 Pay-by-Phone

For after hours payments, you can call toll-free (855) 989-3282 anytime to use the automated pay-by-phone system. It will guide you through entering your account details and paying by debit/credit card or e-check.

In-Person Payments

You always have the option to pay your water bill in-person at City Hall if you prefer. The office is open Monday-Friday from 7:30am to 4:00pm. Payments can be made by cash, check, money order, or credit/debit card.

Drop Box

For after hours payments, a drop box is located by the front entrance of City Hall. Place your payment inside and it will be processed the next business day. Be sure to allow enough time for mailed payments to reach the office by the due date.

Recurring Payments

If you make in-person payments each month, sign up for recurring payments. Your bill will be automatically deducted from your bank account on the due date each month. Just fill out a form at City Hall to enroll.

Never Miss a Payment

It’s easy to forget about bills in our busy lives. Sign up for email or text reminders through the city’s online bill pay system. You’ll receive an alert a few days before your water bill is due as a friendly reminder to pay on time.

Paying your water bill doesn’t have to be a dreaded task. With the variety of convenient payment options offered by Central City, choose the method that fits your needs and lifestyle. You’ll wonder why you ever wasted time on stamps and paper checks!

Central City Water Bill Pay

The Easiest Way to Pay Your Bill

Our new online bill pay option saves you time and gives you more flexibility in how you pay your bill.

If you have an Internet connection and an email address, you can now pay your bill online. You are also able to “opt in” to paperless billing and receive an email notification when your bill is ready to view. It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.

We have partnered with Xpress Bill Pay, the premier provider for online bill payment. When you sign up for online bill payment you get a unique password that you use to access your personal account at www.xpressbillpay.com. Every month we’ll send you a reminder email to let you know when your bill is online.

Then, just log in through your Web browser and view your bill, which will look like the paper statement you’re familiar with. Select a payment type—credit card, debit card, or electronic funds transfer—enter the information, and you’re done! It’s that easy, and it only takes you a few minutes each month.

We’re offering this service at the request of customers like you. Sign up today and see why so many people consider this the best way to pay their bills.

Online Bill Payment Facts

  • It’s free to sign up for online bill payment at www.xpressbillpay.com.
  • You can pay your bills with a credit or debit card, or you can transfer funds directly from your checking account.
  • You can pay your bill from anywhere. Users outside the U.S. can contact our Payment Center anytime to make a payment or to set up an Auto Pay.
  • No need to worry about late payments if you’re out of town when your bill is due.
  • After you complete the transaction, you can receive an email receipt to confirm that the payment went through.
  • You can view up to a year’s history of your account online, so you can compare your current bill to a year ago.
  • If you’d like, you can select the Auto Pay option and your bill will be paid automatically each month.

City offers help paying soaring water, sewer bills

How can I pay my Central City utility bill online?

To pay your Central City utility bill online, click the allpaid logo and have your current City of Central City Utility Account balance due at hand. The online service requires this information. If you have any questions, please call City Hall during regular business hours at 319-438-1713. Central City Public Utility Department offers an online bill pay service.

How can I pay my water bill at City Hall?

To pay your water bill at City Hall, you can make a payment at City Hall downtown using cash, check, money order, and debit or credit card. When calling City Hall on water bill questions, please dial 575-538-3731, select Option 1 and Option 1 again. There is a 3% charge with all card transactions.

How do I pay my Lake City water bill?

You can also call 843-699-3019 to pay your water bill over the phone by credit card (Visa, MasterCard or Discover). You can bring your payment in person to the office (use the night deposit box after hours) or also mail payment to the Lake City Water/Sewer Administration located at 202 Kelley Street.

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