How To Pay Your Mobile County Water Bill Easily

Paying your water bill in Mobile County is simple and straightforward when you know the available options As a resident, keeping up with your water bill ensures continued service and avoids late fees or service interruption In this guide, we’ll walk through the different ways to pay your Mobile County water bill, from online payments to paying in person.

Online Payments

The easiest way to pay your Mobile County water bill is online through the water authority’s website. You can pay your water bill on the Mobile County Water, Sewer and Fire Protection Authority website at mocowater.org.

When you go to mocowater.org, you’ll see a prominent “Pay Your Bill Online” button right on the homepage Click that button, and it will take you to a secure payment portal where you can enter your account information and make a payment. You’ll need your account number and the exact service address to look up your account

Once you’ve entered your details you can choose to make a one-time payment or set up recurring payments to have your water bill paid automatically each month. Setting up recurring payments ensures your bill is paid on time without any extra effort on your part.

The online payment portal accepts all major credit cards and e-checks. You’ll get a confirmation email after your transaction is complete, so you have a record of your payment. Paying online is fast, secure, and the most convenient way to pay your Mobile County water bill.

Mobile App

In addition to the website, the Mobile County Water Authority also offers a free mobile app for iPhone and Android. You can download the app directly from the App Store or Google Play Store.

The app gives you access to all your account details and the ability to pay your water bill right from your phone. Once you download the app and input your account information, you can check your balance, view payment history, and make one-time payments. It’s super easy to pay on the go using the mobile app.

AutoPay and Paperless Billing

For hands-off water bill payment, consider enrolling in AutoPay through the Mobile County Water Authority website. With AutoPay, your water payments are deducted automatically each month directly from your credit card or bank account.

You’ll never have to worry about forgetting a payment or incurring late fees. AutoPay gives you peace of mind knowing your bill is always paid on time.

You can also opt for paperless billing when you enroll in AutoPay. By going paperless, your bill will be emailed to you each month instead of receiving a mailed paper bill. This allows for faster delivery and cuts down on clutter.

Enrolling in AutoPay and going paperless lets you manage your water account seamlessly each month.

Pay by Phone

If you prefer to speak to someone directly, the Mobile County Water Authority offers a pay-by-phone option. You can call 251-653-7346 and speak to a customer service agent to make a payment over the phone.

When you call, just select the “pay by phone” option and be prepared to provide your account details. In addition to making one-time payments, you can also set up recurring payments over the phone.

The pay-by-phone option does come with an additional $1.95 service fee per transaction. Just factor the service fee into your budget when paying your water bill by phone regularly.

In-Person Payments

For those who like to pay their bills in person, you have a few options for paying your Mobile County water bill in cash.

First, you can visit one of several authorized payment centers in the county to pay your water bill in cash. Bring your printed bill or know your account details. Payment centers allow you to pay your water bill in person with cash if needed.

You can also pay your bill in-person at the Mobile County Water Authority office located at 5780 Theodore Dawes Rd, Theodore, AL 36582. Their office hours are Monday-Thursday from 7am-5pm.

When paying your bill at the Mobile County Water Authority office, they accept cash, credit/debit cards, money orders, and checks. It may be cash only at some authorized payment centers, so check requirements before visiting.

By Mail

Sending your payment by mail is still an option for paying your Mobile County water bill. You can mail your check or money order to:

Mobile County Water Authority
PO Box 489
Theodore, AL 36590

Make sure you include your payment stub or write your account details on your check so your payment is applied properly. Allow 5-7 business days for your mailed payment to reach them to avoid late fees.

Avoid Third Party Websites

One important note is to always pay your bill directly through mocowater.org or the authorized options above. Some third party websites appear to accept payments, but this can cause delays resulting in late fees or service disruption.

To ensure proper crediting to your account, only use the official Mobile County Water Authority online portal, app, phone line, or in-person options. Paying directly with the water authority prevents any issues with incorrectly applied payments.

Auto-Draft from Bank Account

If you don’t want to use a credit card for automatic payments, another option is to set up automatic bank draft through your bank.

You would need to contact your specific bank to arrange auto-draft payments to the Mobile County Water Authority each month. This pulls the funds directly from your checking or savings account.

Check with your bank on their process for establishing recurring automatic payments. Make sure to have your Mobile County Water account number handy when setting up the auto-draft.

Avoid Late Fees and Service Disruption

Paying your water bill by the due date is important to avoid any late payment fees or potential service disruption. Mobile County Water Authority charges a 10% penalty on any late payments.

If your account becomes delinquent for non-payment, your service may eventually be interrupted. Make sure to pay your bill in full by the due date printed on your statement to avoid penalties.

Review all the options above to choose the best payment method for you, and mark your calendar with each monthly due date. Taking a few minutes to pay on time can avoid unnecessary fees or headaches down the road.

Whether you prefer automatic payments, paying online, over the phone, or in person, the Mobile County Water Authority offers flexible options to keep your account in good standing. Choose the payment method that works for your needs and budget. With a few simple clicks or a quick trip to the office, paying your water bill is easy.