How to Pay Your Water Bill Online at Water District 2 in Missouri

Having access to clean reliable drinking water is something we often take for granted. But providing high-quality water service to homes and businesses takes serious work behind the scenes. Water District 2 in Missouri is responsible for water service across parts of St. Charles County. Read on to learn all about Water District 2 when to expect your bill, and how to conveniently pay your water bill online.

About Water District 2 of St. Charles County

Water District 2 is a public water supply district that serves residents and businesses in St. Charles County, Missouri. Their service area includes parts of O’Fallon, Dardenne Prairie, and Cottleville.

The water district is responsible for providing water service to around 30,000 customers across 85 square miles. They pump groundwater from 14 different wells to supply clean drinking water that exceeds all federal and state quality standards.

On the wastewater side, Water District 2 operates and maintains over 250 miles of sewer mains and 19 pump stations. They safely treat wastewater from homes and businesses at their advanced treatment facility.

Water District 2 is governed by a five-member elected Board of Directors. They have around 50 dedicated employees working hard to fulfill their mission of providing safe and reliable water and sewer services.

Understanding Your Water Bill from Water District 2

Customers of Water District 2 receive water and sewer bills on a monthly basis. Depending on where you live, your bill may come directly from Water District 2 or it may come from your municipality.

Typical bills include a fixed monthly service charge and then water usage charges based on the amount of water used in gallons. Sewer charges are also calculated based on your water consumption. The billing date is not based on a calendar month but instead on your service meter reading cycle.

Bills are mailed out around the 20th of each month and are due by the 10th of the following month. So you have approximately 20 days to pay your Water District 2 water/sewer bill.

Ways to Pay Your Water Bill at Water District 2

Water District 2 offers several convenient payment options:

• Online – Pay via credit card or electronic check through Water District 2’s online payment portal.

• Phone – Call the billing office at 636-970-1515 to pay over the phone.

• Mail – Send a check or money order to the address on your bill. Allow 5 business days for delivery.

• In person – Bring cash, check, or credit card payment to the Water District 2 office during business hours.

• Night drop box – Place your payment in the secure drop box located outside the main office.

• Auto-pay – Set up automatic monthly payments from your bank account.

Let’s look at how to easily pay your water bill online through Water District 2’s online payment system.

Step-by-Step Guide to Paying Your Bill Online

Paying your Water District 2 water/sewer bill online is quick and easy. Just follow these steps:

1. Visit Payment Website – Go to www.waterdistrict2.com and click on “Register Your Account/Pay Bill” or navigate directly to https://ipn2.paymentus.com/cp/wd2.

2. Register for Online Access – As a first time user, click “Register” to create your online account. You’ll need your account number and email address.

3. Log In – Once registered, enter your email and password to log in to the payment portal.

4. Select Account – Choose the water account you want to make a payment for if you have multiple accounts.

5. Enter Payment Details – Select whether to pay previous balance, current charges, or a different amount.

6. Choose Payment Method – Select credit card or bank account for payment.

7. Provide Payment Information – Carefully enter your payment details including card number or bank account info.

8. Authorize Payment – Review all details to ensure they are correct. Click “Continue” to complete payment.

9. Get Confirmation – You will receive a payment confirmation email for your records.

It only takes a few minutes to complete these simple steps and pay your Water District 2 water bill online each month.

Tips for Avoiding Late Fees

To avoid getting hit with late fees and penalties, make sure to pay your Water District 2 bill by the due date around the 10th of each month. The exact due date is printed on your monthly bill.

If paying by mail, allow 5 business days for the payment to reach the Water District 2 office by the due date. Online payments offer instant processing for on-time payment.

You can also enroll in paperless billing and set up email bill reminders through the online payment portal so you never miss a bill. Late fees are 10% of the unpaid balance, so pay on time to avoid extra charges.

Get Assistance from Water District 2 Customer Service

The Water District 2 customer service team is available to help with any questions about your bill, payment options, account status, or water services.

Contact them by phone at 636-970-1515 or stop by the office at 100 Water Drive in O’Fallon, MO. You can also use the online form to submit billing inquiries, service requests, or report any water/sewer emergencies.

Check the Water District 2 website for more information on rates, fees, forms, conservation tips, and FAQs. Stay up to date by following their Facebook page. And don’t hesitate to reach out to the knowledgeable Water District 2 staff for any help needed!

Paying Your Bill Online is Simple and Convenient

Having access to clean and reliable water is vital for our homes, businesses, and quality of life. Water District 2 works tirelessly to provide this critical service across parts of St. Charles County, Missouri.

Paying your monthly water and sewer bill is easy and painless when you use Water District 2’s online payment options. In just a few quick minutes each month, you can securely pay your bill and avoid late fees.