How to Pay Your White House Utility District Water Bill Online

Paying your water bill is a necessary chore that comes around each month for homeowners and renters alike If you live in the areas served by the White House Utility District in Tennessee, you likely receive a monthly bill for water and sewer services The good news is that with the White House Utility District online bill pay system, paying your water bill is quick and easy. In this article, we’ll walk through everything you need to know about paying your White House water bill online.

An Overview of White House Utility District

First, let’s start with some background information on the White House Utility District. This utility provides water and wastewater services to over 100,000 residents across parts of Robertson, Sumner, and Davidson counties in Tennessee. Their service area covers around 600 square miles, making White House Utility District the largest geographic water and wastewater utility provider in the state.

The utility company recognizes that access to safe, reliable water and sewer service is incredibly important They consider it a privilege to deliver high-quality services to their customers each day The White House Utility District team works hard to meet and exceed all federal and state regulations related to drinking water quality and wastewater management.

When to Expect Your Monthly Bill

White House Utility District bills for water and sewer service on a monthly basis. Your bill comes with details on your water usage and any service fees. It will also show your previous balance, new charges for the month, and the total amount due.

Bills are typically mailed out around the 1st of each month. Your bill is due by the 10th of the month to avoid late fees. So you can expect your new White House Utility District bill to arrive in your mailbox sometime in the first 5-10 days of the month.

It’s a good idea to pay your bill as soon as possible once you receive it to avoid late fees. The utility district does offer a few different payment options, which we’ll outline below.

Ways to Pay Your White House Utility District Bill

The White House Utility District offers several different payment methods to provide flexibility and convenience for customers. Here are the main options for paying your water and sewer bill:

• Online Bill Pay – You can pay your bill online 24/7 via the White House Utility District website using a credit card or e-check. We’ll outline the steps for online bill pay in more detail in the next section.

• Phone – Call the White House Utility District at (615) 672-4110 to pay your bill over the phone using a credit card or check.

• Mail – Send a check or money order via mail to the address listed on your bill. Be sure it arrives by the due date to avoid late fees.

• In Person – Bring your payment to the White House Utility District office during business hours (Monday-Friday, 8AM to 4:30PM). They accept cash, check, money order, and credit card payments in person.

• Drop Box – Place your check or money order in the 24/7 drop box located outside the White House Utility District Office.

• Auto Bill Pay – Set up recurring automatic payments from your checking account to have your bill paid on time each month.

Paying online is often the quickest and most convenient option, so let’s go over the steps for that.

How to Pay Your White House Utility District Bill Online

Here are step-by-step instructions for paying your White House water/sewer bill online:

1. Navigate to the payment website: Go to https://customer.whud.org/pay-my-bill in your web browser. This will take you to the White House Utility District online payment portal.

2. Log in: Click “Login to My Account” and enter your username and password. If you haven’t registered for online access before, click “Register Now” to set up your account. You’ll need your account number listed on your bill to register.

3. Select your account: Once logged in, you’ll see a list of your active accounts. Check the box next to the account(s) for which you want to make a payment.

4. Enter payment details: Select whether you want to pay the full balance, just the past due amount, or a different amount. The total will automatically calculate.

5. Choose payment method: Select either credit card or e-check. The utility does not charge any fees for online payments.

6. Provide payment info: Fill in your credit card or bank account information. Make sure all details are entered correctly.

7. Authorize payment: Carefully review the payment details, terms, and amount. Then click “Continue” to authorize and process your payment.

8. Get a confirmation: You should receive an email confirmation with details of your online payment to White House Utility District.

And that’s it – by following those steps you can pay your White House water and sewer bill online in just a few quick minutes each month. It’s so much more convenient than mailing in a check!

Tips for Avoiding Late Fees

To avoid getting hit with late fees on your White House Utility District bill, make sure to pay your balance by the 10th of each month. All payments must be received by the due date, so allow 3-5 business days for mailed payments.

If you do happen to pay late, you will be charged a 10% penalty on the unpaid balance. This late fee increases if your account becomes delinquent.

Setting up automatic monthly payments through your bank is a great way to ensure your bill gets paid on time. You can also opt in to receive email or text alerts from White House Utility District as a reminder when your bill is ready.

Contact White House Utility District for Assistance

Don’t hesitate to reach out to White House Utility District’s customer service team if you need assistance with your water and sewer account.

You can call 615-672-4110 or email [email protected]. Customer service reps are available Monday-Friday from 8AM to 4:30PM.

For billing questions or to set up payment arrangements, contact the billing department directly at 615-672-9113.

You can also submit requests, disputes, and comments through White House Utility District’s online customer service hub. Just log into your account and click “Customer Service Hub”.

The White House Utility District website has a lot of helpful resources if you have questions about your services, charges, payment history, or account status. Check out the FAQs and informational articles for quick answers.

Paying Your Water Bill Online is Simple

Paying bills isn’t anyone’s favorite task. But White House Utility District makes it as quick and easy as possible to pay your water and sewer bill through their online bill pay system.

Now that you know what to expect with your monthly bill and how to pay it online, you can take care of this chore in just a few minutes each month. The ability to handle billing and payments seamlessly online is just one of the many ways White House Utility District shows their commitment to serving customers across Robertson, Sumner, and Davidson counties in Tennessee.