Con Edison provides electric, gas, and steam utility services to customers throughout New York City and Westchester County As a Con Edison customer, you have numerous options to pay your utility bill conveniently and securely each month.
Read on for a complete guide to paying your Con Edison bill online, through the mobile app, by phone by mail or in person.
Sign Up for an Online Account
The easiest way to manage payments is by setting up an online Con Edison account. Visit www.coned.com and click Register or Log In.
Provide your account number, name, email address, and create a password. Confirm your account by email or automated phone call.
With an online account you can:
- View and pay your bill
- Enroll in autopay
- Monitor daily usage
- Receive paperless billing
- Access payment history
- Update account information
- And more!
Online account access is the key to convenient bill payment and account management.
Pay Online
Once your Con Edison online account is created, paying your bill takes just a few clicks.
Log In and Navigate to Payments
Go to www.coned.com and sign in to your account. Click your name or account number to access the full menu.
Under Billing & Payments, select Pay Bill to go to the payment page.
Enter Payment Details
On the payment page, your current balance due will be shown. Enter the amount you wish to pay.
Select whether to pay by credit/debit card, checking account, HSA card, or other linked payment method. Enter the required details.
Double check that all account numbers and amounts entered are correct before submitting payment.
Confirm and Submit
Carefully review all payment details and correct any errors. When everything looks good, click Submit to complete the payment.
You’ll receive an on-screen confirmation that payment was successful. Your account balance will update overnight.
Download the Con Edison Mobile App
Managing your account and paying bills on-the-go is easy with the Con Edison app.
Download the app for iOS or Android. Log into your account to make a payment in seconds.
Key features include:
- Pay bill immediately
- View balance and usage
- Report outages
- Access payment history
- Manage account settings
- And more!
Stay on top of your account with the convenience of the Con Edison mobile app.
Pay by Phone
Call Con Edison toll-free at 1-888-925-5016 to pay your bill over the phone. Representatives are available 24/7.
Have your Con Edison account number, balance due, and payment details handy. You can pay by debit/credit card, checking account, or savings account.
Payments made by 6 PM will be applied same day. Payments after 6 PM will process the next business day.
Pay by Mail
To pay your Con Edison bill by mail, send a check or money order to:
Con Edison
JAF Station
P.O. Box 1702
New York, NY 10116-1702
Write your account number on the check or money order. Send your payment 7-10 days before the due date to ensure timely delivery and posting.
You can also pay in-person at Con Edison walk-in centers Monday-Friday from 8:30 AM to 5:00 PM. Locations are available on coned.com.
Enroll in AutoPay
For the easiest bill payment experience, enroll in AutoPay through your online account.
With AutoPay:
- Your bill is paid automatically each month
- Payments are made from your bank account or credit card
- You’ll receive email notifications prior to each payment
- Avoid late fees and service interruptions
Log in online, go to Billing & Payments, and select Start/Stop AutoPay. Provide your preferred account details and payment date.
Other Convenient Ways to Pay
Con Edison offers many options to provide flexible, secure bill payment:
- PayNearMe – Pay in cash at participating 7-Eleven, CVS, and other retailers
- Western Union – Make an in-person cash payment at thousands of locations
- MoneyGram – Similar to Western Union with cash payments at MoneyGram agents
- Doxo – Use the Doxo app or website to pay all your bills in one place
Visit the Con Edison payment page for more details on all available options.
Payment Assistance Programs
If you’re having trouble paying your Con Edison bill, payment plans and financial assistance are available, including:
- Deferred payment agreements
- Level billing – Consistent monthly payments to avoid seasonal spikes
- Energy assistance programs
- Hardship grants
- And more
Call Con Edison or check their website for current assistance programs and requirements. Manageable payment solutions are available for qualifying customers.
Avoid Late Fees and Disconnection
To avoid late payment fees and potential service interruption, pay your Con Edison bill in full each month by the due date. Consider enrolling in AutoPay for reliable payments.
If you anticipate difficulty making a payment, call Con Edison immediately to set up a deferred payment plan. Limited protections are available for financial hardships.
Keep your account current to prevent costly late fees or disruptive disconnections. Con Edison offers many flexible payment options to fit every budget and lifestyle.
The Bottom Line
Paying your monthly Con Edison bill is quick and easy through their website, mobile app, by phone, mail, or authorized payment locations.
Sign up for AutoPay to set and forget your utility payment. Take advantage of the numerous ways to pay offered by Con Edison for reliable service every month.
Con Edison Walk-in Centers
The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5 p.m. Please submit exact payments only.
Bronx: 1775 Grand Concourse
Brooklyn: 345 Jay Street at National Grid
Manhattan: 122 East 124th Street
Queens: 89-67 162nd St. Jamaica at National Grid
Staten Island: 1140 Richmond Terrace
Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon
Man shocked to find $38M Con Ed bill for Queens studio apartment
FAQ
Can I pay my Edison bill by phone?
How to find con edison account number?
Is Con Edison responsible for customer payments made at other locations?
Con Edison is not responsible for customer payments made at locations that are not authorized agent locations. These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you.
Do I still pay Con Edison if my business receives a consolidated bill?
You’ll continue to pay Con Edison just like you always have. Single-billed customers: If your business receives one consolidated bill, your payment should be sent to Con Edison. Dual-billed customers: If your business receives two bills (one from Con Edison and one from us), you can pay several ways:
How do I pay my Con Edison Bill?
Dual-billed customers: If your business receives two bills (one from Con Edison and one from us), you can pay several ways: Pay online: View and pay your bill online at no extra charge. Call us toll-free at 1-800-455-8545 for details. Enroll in Auto Pay: Have your monthly account balance automatically deducted from your banking account each month.
Does Con Edison charge a service fee?
Commercial customers will be charged a fee of 2.6% of the payment amount. Con Edison does not receive any portion of the service fee. Please let us know where we should email your payment confirmation. A new window will open where you can complete your payment.
When will my Con Edison Bill be credited to my account?
These payments will be credited to customer accounts only if and when Con Edison receives them. Pay your bill the way that is most convenient for you. Whether online, by phone, by mail, or in person, Con Edison will make sure it’s fast and secure.
How do I pay my Consolidated Edison Bill?
You can also speak to a representative Monday-Friday from 8am-8pm. If you received a paper bill statement, write a check or money order payable to Consolidated Edison and mail to: Be sure your payment reaches Con Edison by the due date listed to avoid late fees. Allow 7 business days for mailed payments.