Make Paying Your Keys Energy Bill Easy With Online Bill Pay

Paying your monthly utility bill is a necessary evil. But it doesn’t have to be a hassle or time consuming. Keys Energy offers fast, easy online bill pay so you can take care of this chore in just a few minutes each month.

As a Keys Energy customer in Florida, you have several options when it comes to paying your electric bill. But online bill pay is one of the most convenient ways to pay Read on to learn all about using Keys Energy’s online bill pay system, including how to sign up, make payments, manage your account, and more

Overview of Keys Energy Online Bill Pay

Keys Energy allows customers to pay their electric bill online through their website or mobile app. You can make secure payments 24/7 using a credit/debit card or electronic check. There are no transaction fees for electronic checks.

With online bill pay, you can also:

View account history and billing statements
Monitor energy usage
Update account and contact information
Report power outages
Request services like starting/stopping service

Online bill pay helps you save time and gives you more flexibility in when you pay each month. Keys Energy also offers paperless billing so all of your statements are online in one convenient place.

How to Sign Up for Online Bill Pay

Signing up for Keys Energy online bill pay only takes a few minutes. Follow these steps:

Visit the Keys Energy website and click on “My Account”
Click on “New User” under Online Account Access
Enter your account number and an email address
Create a username and password
Accept the terms and conditions
Verify your account by entering a security code sent to your email

Once your account is verified, you’ll have full access to online bill pay and account management tools. You can download the Keys Energy app for your smartphone or tablet to pay bills and manage your account on the go.

Making a Payment Through Online Bill Pay

When you’re ready to pay your bill online, just log into your Keys Energy online account or mobile app. Here’s how to complete the payment process:

Select “Pay My Bill” from the menu
Choose whether to make a full or partial payment
Enter your credit/debit card information or bank account details
Specify the date you want the payment processed
Review payment details and submit

The payment will be processed on the date you specified. You’ll receive a confirmation email with details of the transaction. Payments made before 3:00 pm on a business day are applied to your account the same day.

Payment Methods Available

Keys Energy offers several ways to pay your bill online:

Credit/debit card – Visa, Mastercard, American Express, and Discover cards are accepted. There is a transaction fee of $3.75 per payment.
Electronic check – Provide your bank routing and account numbers to deduct the payment directly from your checking or savings account. No transaction fees.
Keys Energy electronic debit program – Set up automatic monthly payments directly from your bank account on your bill’s due date. No fees and you earn a discount on your deposit.
Your bank’s online bill pay – Use your own bank or credit union’s online bill pay feature. They will mail a check to Keys Energy on your behalf each month. No fees.

Benefits of Paying Online

Paying your Keys Energy bill online provides many benefits:

It’s fast – Takes just minutes to log in and make a payment 24/7.
Convenience – Pay anywhere, anytime using your computer, smartphone or tablet.
Payment reminders – Get email alerts when your bill is ready and due.
Payment history – View up to 24 months of billing and payment history.
Automatic payments – Set up recurring payments from your bank account so your bill gets paid automatically each month.
Earn rewards – Some credit cards give you rewards points for paying bills online.
Paperless billing – Go green by reducing paper bills and clutter.
Account management – Update your account information, monitor usage, report outages and more.

Account Management Tools

In addition to making payments, Keys Energy online account management lets you:

Check your current account balance
View billing history and statements going back 24 months
Monitor your daily electric usage
Update your mailing address, email, phone number and other account info
Set up paperless billing
Report power outages or electricity hazards
Request services like new service connection or disconnection

You’ll have all the details of your account in one convenient place so you can stay on top of your electric service with Keys Energy.

Mobile App for On-the-Go Account Access

For even more convenience, download the Keys Energy mobile app for your iPhone, iPad or Android device. The app allows you to pay bills, manage your account, view usage, report outages and more.

With the Keys Energy mobile app you can:

Pay your bill immediately with Apple Pay, Google Pay or credit/debit cards
Check your account balance
View and pay current or past due bills
Monitor daily electric usage
Update profile and account information
Receive important notifications and outage alerts
Report electricity emergencies to Keys Energy

The app provides secure access to all your account information when you’re on the go. Download it for free from the App Store or Google Play.

Helpful Tips for Online Bill Pay

Here are some tips to ensure smooth online bill paying with Keys Energy:

Log in regularly to check your balance and make sure payments go through on time. Set up bill pay reminders.
If making automatic recurring payments, make sure your payment method doesn’t expire. Update card numbers or account details when necessary.
Review your statement each month even if you have autopay set up. Notify Keys Energy immediately if you see any discrepancies.
Save your Keys Energy account number in your contacts for quick access when logging in.
Go paperless to reduce clutter, help the environment, and easily view statements online.
Update your contact information with Keys Energy anytime you move or change phone numbers or email.
Contact Keys Energy immediately if you have trouble logging into online bill pay or your account.

Get Started with Online Bill Pay Today

Stop wasting time and stamps paying your electric bill the old-fashioned way. Sign up for Keys Energy online bill pay now to manage your account and pay your bill in just minutes whenever it’s convenient for you.

With 24/7 account access on your computer, tablet or smartphone, online bill pay makes staying on top of your monthly electric bill easy. Payments are secure, you can set up automatic payments to avoid late fees, and customer support is available if you ever need assistance. Start streamlining your bill paying today!

Keys Energy Online Bill Pay

How to Sign Up for Electronic Debit Program

To sign up, you can submit the Authorization Form online, by mail, or visit our office.

The following forms are available online. You may type directly into the form fields from your computer, then submit, save and/or print the form.

If you would like to request a paperless monthly energy bill, please complete the following form and select the SUBMIT REQUEST button. You can also call one of our customer service representatives at (305) 295-1090 or stop by our offices at 1001 James Street, Key West, to request to go paperless. Once processed, you will begin receiving your monthly energy bill via e-mail.

If you want to access the customer portal, please create your online profile/account today!

*Denotes Required FieldsThank you! If you have not received a confirmation email from KEYS within one business day, please contact KEYSâ Customer Service at (305) 295-1090 to ensure receipt.Oops! Something went wrong while submitting the form. If it continues, please reach out to KEYS customer service.First NameLast NameEmail Address Account Number*Service Address*Best Number to Reach MeThank you! If you have not received a confirmation email from KEYS within one business day, please contact KEYSâ Dispatch Center at (305) 295-1010 to ensure receipt.Oops! Something went wrong while submitting the form. If it continues, please reach out to KEYS customer service.First Name*Last Name*Email Address Account Number*Service Address*Best Number to Reach MeThank you! If you have not received a confirmation email from KEYS within one business day, please contact KEYSâ Customer Service at (305) 295-1090 to ensure receipt.Oops! Something went wrong while submitting the form. If it continues, please reach out to KEYS customer service.

You can pay your bill securely online HERE.

When paying your bill by mail, please send it to the address listed below:

For those customers who are not comfortable paying their bills online, KEYSâ TELELINK telephone system lets you pay your monthly bill securely by phone whenever it is convenient for you. Call (305) 295-1000 to get started. Please note that applicable Transaction Fee charges will apply.

Help KEYS maintain your current account information. The TELELINK system works best when the telephone number you are calling from to report an outage or pay your bill by phone is the same as the one that is reflected in your account.

Keys Energy Services offers you a fast and easy way to pay your monthly electric bill. The Electronic Debit Program automatically deducts your electric bill from your checking/savings account or credit/debit card monthly. You save the time of preparing your monthly payment and sending it in.

You can authorize Keys Energy Services and your bank to automatically debit the amount of your electric bill from your checking or savings account. Each month, the money is transferred from your account to our account about 2 business days before the due date on the bill.

You can also authorize Keys Energy Services to debit the amount of your bill from your credit/debit card (Visa, Mastercard, Discover, or American Express). Please note that applicable Transaction Fee charges will apply.

Youâll know the program is in place on your account when you see the statement âDo Not Payâ in the PAYMENT TYPE field on your bill.

To be eligible for the Electronic Debit Program, your account must be free of any returned items for insufficient funds for the last 12 months.

Additionally, for those customers signing up for residential electric service, if you sign up for the Electronic Debit Program simultaneously, your initial deposit fee will be waived.â

How to Sign Up for Electronic Debit ProgramÂ

To sign up, you can submit the Authorization Form online, by mail, or visit our office.

The following forms are available online. You may type directly into the form fields from your computer, then submit, save and/or print the form.

KEYS will accept your payment by check, money order, cash, or major credit card when you visit KEYSâ offices at 1001 James Street. FREE customer parking is available off Grinnell Street on the buildings north (back) side. Please note, that applicable Transaction Fee charges may apply.

Monday 8:00a-5:00p
Tuesday 8:00a-5:00p
Wednesday 9:00a-5:00p
Thursday 8:00a-5:00p
Friday 8:00a-5:00p

In addition to paying your bill online or by phone, you can pay using our bill pay kiosk or payment drop boxes. Click here for more information on the bill payment kiosk. Payment drop boxes are available for your convenience at 1001 James Street or in front of the Shops of Ships Way in Big Pine Key. You may drop your payment stub and check or money order in the drop boxes 24 hours a day. Cash should not be deposited.First Name*Last Name*Business NameService Address*Account Number (Found on Billing Statement)*Best Number to Reach Me*Email Address (Optional)

For customers who are having difficulty paying their monthly energy bill, the following programs and agencies may provide some assistance â pending qualification.

KEYS offers a Senior Citizenâs/Disabled American Veteranâs discount. To find out if you are eligible for this discount, click here or contact KEYSâ Customer Programs department at (305) 295-1080.

Monroe County Social Services may be able to help if you are having trouble paying your energy bill. They administer LIHEAP (Low Income Home Energy Assistance Program) and EHEAP (Elderly Home Energy Assistance Program). To find out if you are eligible, call (305) 292-4408. This program is open to income-qualified families and individuals who need help paying their utility bills, depending on funding availability. To find out if you are eligible, call (305) 292-4408 or visit their website at www.monroecounty-fl.gov/146/Community-Support-Services. Please click here to access the LIHEAP Application Packet.

Non-Profit Agencies:

Aids Help – (305) 296-6196
American Cancer Society – (800) 227-9954
Cancer Foundation of the Florida Keys – (305) 294-7300
Catholic Charities – (305) 292-9790 in Key West
Domestic Abuse Shelter – (305) 294-0824
Salvation Army – (305) 294-0478
St. Paulâs Episcopal Church – (305) 296-5142

Please note that all agencies have different and specific qualification criteria.

Keys Energy Services is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you require any functionality or specific accommodation which you find is not immediately provided for on the website, please contact us so that we may promptly address your individual needs.

Bill pay has been made easy

How does keys Energy Services pay my electric bill?

How do I contact keys energy services?

Contact Details Keys Energy ServicesP.O. Box 61001001 James StreetKey West, FL 33040(305) 295-1000 HomeAccessibilityContact UsPrivacy PolicyTerms & Conditions All Content © 2023 Keys Energy Services A list of customer resources for current customers of Keys Energy Services.

What are the hours of operation at Keys energy services?

Hours of Operation Monday: 8:00a-5:00pTuesday: 8:00a-5:00pWednesday: 9:00a-5:00pThursday: 8:00a-5:00pFriday: 8:00a-5:00p Contact Details Keys Energy ServicesP.O. Box 61001001 James StreetKey West, FL 33040(305) 295-1000 HomeAccessibilityContact UsPrivacy PolicyTerms & Conditions All Content © 2023 Keys Energy Services

Does keys offer free payment options?

KEYS offers several free payment options: Why did KEYS implement a Transaction Fee? In 1998, KEYS began accepting credit card payments from customers and absorbing the associated transaction fees. As the program grew in popularity, so did the cost of transaction fees.

How do I pay for keys?

KEYS will accept your payment by check, money order, cash, or major credit card when you visit KEYS’ offices at 1001 James Street. FREE customer parking is available off Grinnell Street on the building’s north (back) side. Please note, that applicable Transaction Fee charges may apply.

How do I contact Florida Keys Electric Cooperative?

PO Box 377, Tavernier, FL 33070 (305) 852-2431 | (800) 858-8845 Contact Us| Employee Portal FacebookTwitter © Copyright Florida Keys Electric Cooperative. A Powerful Creation