Paying your water bill online is a quick and easy way to ensure your payment gets processed on time each month. The city of Rowlett offers a convenient online payment system that allows residents to pay their water bills entirely over the internet.
In this comprehensive guide, we’ll walk through the step-by-step process for setting up an online account and making an online payment to the city of Rowlett for your water bill We’ll also provide tips and resources to help you get the most out of the online payment system
Benefits of Paying Your Water Bill Online
There are many advantages to paying your Rowlett water bill online rather than mailing in a check or paying in person
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It’s fast and easy – The whole process can be completed in just a few minutes on your computer or mobile device. No need to write and mail a check or drive somewhere to pay in person.
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Pay anytime, anywhere – The online payment system is available 24/7, so you can pay your bill from the comfort of your home, even if it’s late at night or early in the morning.
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Avoid late fees – Online payments are processed immediately, so you don’t have to worry about a late payment if your check gets delayed in the mail
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View payment history – Your online account stores payment history, so you can look back at all your previous water bill payments in one place.
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Schedule recurring payments – For ultimate convenience, you can opt to have your water bill payment automatically deducted each month.
How to Sign Up for an Online Account
Signing up for an online account with the city of Rowlett only takes a few minutes. Here are the steps:
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Go to https://www.municipalonlinepayments.com/rowletttx/utilities. This is the website for the city’s online payment system.
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Click “Register” in the top right corner.
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Enter your account number and email address. Your account number can be found on your monthly water bill statement.
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Create a password and security questions.
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Agree to the terms and conditions.
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Click “Register Account” to complete the process.
Once your registration is processed, you’ll receive a confirmation email with a verification code. Enter this code on the website to complete your registration.
How to Pay Your Water Bill Online
Here is the process for making a payment through your online account:
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Login at https://www.municipalonlinepayments.com/rowletttx/utilities using your email and password.
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Click “Pay Bill” in the top menu.
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Select water as the service you want to pay.
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Enter the amount due as shown on your latest water bill statement.
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Select a payment method. You can pay with a credit card, debit card, or electronic check.
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Enter your payment information and review the details to make sure they are correct.
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Click “Continue” to proceed to the next page.
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Verify your payment details one last time, then click “Pay Now” to complete the transaction.
The payment will be immediately processed and posted to your account. You’ll receive an emailed receipt as confirmation. Paying your water bill online is that easy!
Tips for Managing Your Online Water Bill Payments
Here are some tips to help you
Interactive Voice Response System (IVR)
Citizens can now make payments by credit card and e-check using the automated phone system. Payments can be made using Visa, MasterCard, and Discover as well as from checking accounts. The number for this service is 844-238-8997.
Mail or Phone City of Rowlett P.O. Box 660054 Dallas, TX 75266-0054 972-412-6105
How to Pay Your Water Bill Online – One Time Payments
How do I pay my water bill in Rowlett?
The City of Rowlett offers a Paymentus customer portal for online payments in addition to payment by mail, phone, drop boxes, and in person at our billing office. *Notice* If you are experiencing a water or sewer emergency outside of normal business hours, please call 972-412-6201.
Does Rowlett have a payment system?
The City of Rowlett offers a Paymentus payment website as a method for paying utility bills (including water, sewer, trash, and drainage). Create Your AMI and use this site for monthly billing and collection of utility payments.
How do I make a payment to Rowlett utility?
Thank you). Payments by cash, credit card or check can also be made in person at the Utility Customer Service Center during regular business hours or you may pay online at Rowlett.com. If your services have been interrupted due to non-payment, please do not use the drop boxes for submitting payments.
How do I create a Rowlett water account?
If you already have an account, you just need to login to the Rowlett Water site. Rowlett Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Rowlett Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
Does Rowlett have an after-hours fee?
All after-hours reconnections for non-payment will be assessed a $50 after-hours fee. The City of Rowlett offers Paymentus payment website as a payment method for City utility bills. The Paymentus site is the only option available for customers wishing to sign up for recurring credit card payments.
Does Rowlett have a good drinking water system?
We care about the water you drink. We extensively test the water to assure that the City of Rowlett’s drinking water system maintains a “Superior” rating. This is the highest rating for water quality issued by the State of Texas. Our residents should be confident that the drinking water is safe.