When illness or injury strikes getting prompt medical care is the priority. But soon after being treated, the billing process begins. As a patient of MedExpress Urgent Care centers you have convenient digital options to manage and pay your bill online. Taking advantage of these can save time and hassle.
Overview of MedExpress
MedExpress operates urgent care walk-in clinics across the United States focused on minor illnesses and injuries that require immediate attention but aren’t emergencies. When you visit any MedExpress location, they will verify your insurance coverage and bill directly just like a doctor’s office.
After insurance processes its portion you will receive a bill for any remaining balance owed such as copays or other cost-sharing amounts. MedExpress aims to make paying this bill easy through online tools.
Benefits of Paying Your Bill Online
Paying online provides many advantages compared to mailing payments:
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Convenient – Pay anytime, anywhere in just minutes from your device
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Fast – Payments process quickly, avoiding mail delays
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Secure – Encrypted transactions protect your information
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Paperless – Reduce clutter and waste with digital statements
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Savings – Avoid late fees by paying on time
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Simple – Payment confirmation emails for your records
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Eco-friendly – Reduce paper usage and carbon emissions
MedExpress encourages customers to use digital payment channels for maximum efficiency.
How to Pay Your Bill Online
MedExpress offers an online bill pay system to view statements and make secure payments. There are two ways to access it:
1. Website Bill Pay
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Go to www.medexpress.com
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Click on “Pay My Bill” at top of homepage
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Login or register for an account
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Select your statement, enter payment info, and submit
2. Patient Portal
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Go to patientportal.medexpress.com
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Login using your username and password
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Click “Make a Payment” from the menu
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Follow prompts to complete payment
Either website provides the same secure payment processing tailored for MedExpress customers.
Payment Methods Accepted
When paying your MedExpress bill online, you have various payment method options:
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Credit/debit card – Visa, Mastercard, American Express, Discover
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HSA/FSA card – If funds available on your account
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Bank account – Routing and account number for one-time or recurring payments
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Apple/Google Pay – For quick checkout through supported mobile wallets
Choose the most convenient option or mix up payment methods from bill to bill. Cards and bank accounts remain securely encrypted.
Tips for Managing Your Bill
Follow these best practices for smooth bill payment experiences:
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Review statements promptly to avoid missing due dates
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Note upcoming due dates in your calendar
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Contact support if charges are unclear or seem incorrect
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Keep payment info updated if cards expire or accounts change
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Consider enrolling in autopay to have payments processed automatically
Staying organized helps avoid headaches from late fees or other issues.
Understanding Your Responsibilities
After receiving any medical service, you can expect to get a bill from the provider as well as an Explanation of Benefits (EOB) from your insurance company. The EOB will show:
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Services performed and amount billed
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Any insurance payments made
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Remaining balance you owe the provider
It’s important to reconcile the provider bill with the EOB and pay any copays, deductibles, or other amounts as agreed per your insurance policy. Contact your insurer or MedExpress for help understanding responsibilities.
Getting Billing Questions Answered
If you need help understanding charges on your MedExpress statement or have any billing questions, contact their support team:
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Call 1-888-249-6365 (Monday-Friday, 8am-7pm EST)
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Email questions after logging into the patient portal
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Live chat with support through the online bill pay portal
The experienced billing team can explain unclear charges, insurance adjustments, your share of costs, and any steps needed to process payments.
Paying Your MedExpress Bill Online is Fast and Easy
A visit to an urgent care like MedExpress for illness or injury results in a separate bill for you to manage. Paying online provides convenience and efficiency. Understand your share of costs, follow up quickly on bills, and take advantage of digital payment options. This will keep your billing experience smooth while freeing up more time and energy to focus on your health.
still have a question not addressed here?
Please contact us using our general inquiries form, and well respond to your message directly.
MedExpress provides high-quality, convenient and affordable health care from 8 to 8. With a full medical team at our neighborhood medical centers, we offer a range of services, including urgent care, basic wellness and prevention, and employer health services. Our unique approach to health care puts patients first. Text Text Text
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FAQ
How does MedExpress billing work?
How long does it take to get drug test results from MedExpress?
Does MedExpress take UPMC insurance?
How do I cancel an order with MedExpress?
How do I pay my MedExpress bill online?
The care and convenience of MedExpress doesn’t stop when you walk out our doors. It can continue at home through the option to pay your bill through our online bill pay portal. The online bill pay portal allows you to communicate with MedExpress securely and confidentially. With our online bill pay portal, you’ll be able to:
How do I contact MedExpress?
For billing questions, please contact us at 1-888-249-6365, Monday – Friday, 8 am to 7 pm EST. In case of a medical emergency, call 911. On your behalf and for your convenience, MedExpress will verify your coverage either before or during your visit and bill your insurance company directly for the services we provide.
What information will I receive from MedExpress?
You’ll also receive an Explanation of Benefits (EOB) from your insurance company that lists the services provided by MedExpress, the amount billed, any insurance payments made, and your responsibility. Please make sure to bring your health insurance card to your visit, along with any secondary insurance information, if applicable.
How much does a MedExpress visit cost?
Our team is here to diagnose and treat you from 8 to 8, every day. Get great care when you need it for your seasonal allergies and more. Most MedExpress visits cost under 10% of the average emergency room cost. We accept most insurances and offer convenient and affordable self-pay pricing for those without insurance.
Can I visit MedExpress If I don’t have insurance?
Yes, you can still visit MedExpress even if you don’t have insurance. But you should be prepared to pay $150 to $250 for a self-pay service, depending on the type of visit. Does MedExpress offer immunizations and vaccines?
Is MedExpress a doctor?
This information is not intended to replace the advice of a physician. It is information that is generally available. MedExpress is an urgent care center that provides immediate walk-in treatment for illnesses and injuries, wellness exams, and employer health services.