How to Pay Your Lower Valley Water District Bill Online, By Phone, or In Person

Having reliable water service from Lower Valley Water District is essential for residential and commercial customers alike. Paying your Lower Valley Water District bill by the due date is important to avoid late fees or service interruption. Lower Valley Water District offers several payment options to fit different needs and preferences for paying online, by phone, by mail or in person.

Paying Online

Paying online is one of the most convenient ways to pay your Lower Valley Water District bill, Here are the online bill payment options

• Lower Valley Water District Website – You can make one-time payments directly on the Lower Valley Water District website. Have your account number and exact service address handy to log in. You can pay by debit/credit card or e-check from your bank account.

• Bank Website – Many banks offer free online bill pay services. Log into your bank’s website and add Lower Valley Water District as a payee to schedule one-time or recurring payments.

• Bank Mobile App – Download your bank’s mobile app on your smartphone or tablet to pay bills on the go. Bank of America, Wells Fargo, Chase, and other large banks have bill pay features in their apps

Paying online is fast and secure, Just be sure to have your account number available and allow 2-3 business days for electronic payments to process by the due date

Paying by Phone

You have a couple options to pay your Lower Valley Water District bill over the phone:

• IVR Pay-by-Phone – Call Lower Valley Water District’s automated pay-by-phone IVR system anytime at 253-565-2791. Follow the prompts to enter your account details and pay by debit/credit card or checking account.

• Customer Service – For personal assistance, call Lower Valley Water District Customer Service at 253-894-8163 Monday-Friday between 8AM and 4PM. The representative can take your payment over the phone by card or e-check.

Whether you use the IVR or call during business hours, make sure to have your account number handy to access your account and verify the amount due.

Paying by Mail

To pay your Lower Valley Water District bill by mail, send a check or money order to:

Lower Valley Water District PO Box 479Sunnyside, WA 98944

Write your account number on your check or money order and include the payment stub from your bill. Allow 7-10 business days for the mailed payment to reach Lower Valley Water District and be processed by the due date.

Paying In Person

You have a couple options for making an in-person payment on your Lower Valley Water District bill:

• Lower Valley Water District Office – Visit the office at 5280 Van Belle Road in Sunnyside during business hours, Monday-Friday between 8AM and 4PM. You can pay by cash, check, or money order.

• Authorized Payment Locations – Lower Valley Water District has partnered with some local grocery stores, convenience stores, and check cashing locations to accept in-person payments. Ask your nearest location if they accept Lower Valley Water District utility payments.

When paying in person, have your most recent bill or account number handy. Get a receipt as proof of payment that will apply to your account right away.

Payment Tips & Reminders

Follow these tips to ensure your Lower Valley Water District payments are processed quickly and correctly:

• Have your account number available whenever you pay – it’s needed to identify your account.
• Double check the amount due before submitting payment.
• Pay at least 5 business days before the due date to allow time for processing and avoid late fees.
• If mailing a check, write your account number on the memo line.
• Watch out for phishing emails/calls asking for immediate payment. Lower Valley Water District provides shut off notices.
• Contact Lower Valley Water District if you need to set up a payment plan or alternate payment arrangements.
• Notify Lower Valley Water District if your banking information changes to prevent declined payments.
• Save or print payment confirmations/receipts for your records.

Paying your Lower Valley Water District water bill promptly each month using their available online, phone, mail, or in-person options will help you maintain uninterrupted service and good standing on your account.