How to Pay Your SCE&G Electric Bill in 5 Quick Steps

Paying your SCE&G (South Carolina Electric & Gas) bill on time each month is important to avoid late fees, disconnection, and damage to your credit. SCE&G offers flexible payment options to fit every schedule and preference. In this article, I’ll outline the 5 main ways to pay your SCE&G electric bill so you can choose the best method for you.

Step 1: Locate Your SCE&G Account Number

Before paying your SCE&G bill you’ll need your 12-digit SCE&G account number. This unique number identifies your account and service address. You can find your account number printed on the top right of your paper SCE&G bill or by logging into your online account. Having this number handy makes paying your bill much faster whether online, by phone, mail or in person.

Step 2: Pay Online Through My SCE&G Account

The fastest and most convenient way to pay your SCE&G electric bill is through the online My SCE&G customer portal. Here’s how to pay online:

1. Go to www,sceg,com and click “My SCE&G” to log into your account

2. If new, click “New User” to register with your account number, name, and address.

3. Once logged in, click “Make Payment” and enter your payment amount.

4. Select your payment method – credit/debit card or bank account.

5. Review payment details and click submit.

Your payment will process instantly. You’ll receive a confirmation email and can view your receipt in your payment history. Paying online is secure, fast, and you can schedule future dated payments.

Step 3: Pay Using the SCE&G Mobile App

For on-the-go bill pay, download the SCE&G mobile app for Android or iPhone. You can easily pay your bill in the app using your stored payment methods. The app also allows you to check usage, report outages, and access account details.

Step 4: Pay by Phone

To pay your SCE&G bill over the phone, call 1-800-868-5800 and follow the payment prompts. You’ll need to enter your account number and payment details. Phone payments can be made 24/7 using a credit/debit card or electronic check. Your payment will be processed instantly.

Step 5: Pay by Mail

To pay your SCE&G bill by mail, write your 12-digit account number on your check or money order and mail to:

SCE&G
220 Operation Way
Mail Code DSM
Cayce, SC 29033

Allow 5-7 business days for mailed payments to process. Keep your cancelled check as a receipt or view payment history online. Paying by mail works if you prefer not to provide bank account information online. Just mail 7-10 days before your due date.

Pay in Person

You can pay your SCE&G electric bill in person at an authorized payment location or at the SCE&G corporate office. Bring your bill or know your account number. In-person payments are accepted by:

• Cash, check or money order at Walmart or CheckFreePay.
• Cash, check, credit/debit card at SCE&G corporate office.

Get a payment receipt when paying in person. This option is best for those who prefer face-to-face customer service.

Enroll in Automatic Payments

For worry-free bill pay, enroll in automatic payments from your bank account through SCE&G’s eBill program. Payments are withdrawn each month on your due date so your bill stays current. Go paperless by signing up for eBills as well.

Get Payment Assistance if Needed

If you’re struggling to pay your SCE&G electric bill, contact them about available payment assistance programs based on income, disability, or medical necessity. They offer flexible payment plans and energy efficiency programs to lower costs.

Paying your SCE&G utility bill on time prevents late fees, disconnection, and credit impacts. Use their secure online portal, mobile app, phone line, mail, or authorized payment locations to pay on your terms. Managing your electric account wisely keeps your service uninterrupted.