The Easiest Way to Pay Your DPL Bill Online

Paying your DPL energy bill doesn’t have to be a hassle. DPL offers a variety of convenient online payment options to fit your needs. In this article, I’ll walk you through the easiest ways to pay your DPL bill online so you can avoid late fees and keep your service running smoothly.

Register for a DPL Online Account

The first step is registering for an online account on the DPL website. This allows you to view and pay your bill electronically each month.

To sign up, visit dplbillpaycom and click “Register” in the top right corner You’ll need your DPL account number, name, email address, and phone number to create an account. The process only takes a few minutes.

Once your account is set up, you can log in anytime to view your current DPL bill, see your payment history, update your payment method, and more. Having an online account makes the entire payment process quick and easy each month.

Pay Your DPL Bill Online

With your online account, you have a couple different options to pay your DPL bill electronically:

1. Pay from Your Bank Account

The easiest way to pay is directly from your checking or savings account. Just log into your DPL account, go to the payments page, and enter your bank routing and account number. You can pay your total balance or designate a custom payment amount.

Paying directly from your bank account is fast, secure, and doesn’t require any fees. The payment will typically process in 3-5 business days.

2. Pay with a Debit or Credit Card

You can also opt to pay your DPL bill with a debit or credit card online. On the payments page, click “Pay with Card” and enter your card number, expiration date, and CVV code.

There is a $2.95 transaction fee to use this method, but it’s still less expensive than getting hit with a late fee! Credit and debit payments are processed the next business day.

No matter which option you choose, you’ll receive a confirmation email with your payment details when the transaction is complete.

Set Up Autopay

The most convenient way to pay your DPL bill is to enroll in autopay. This automatically pays your bill from your preferred payment method each month.

To set up autopay, log into your DPL account and click on the “Autopay” tab. Choose whether you want payments to come from your bank account or credit card. Select the date you want payments to be made each month.

That’s it! DPL will now withdraw your bill payment on the date selected so you never forget. You can cancel or change your autopay preferences at any time through your online account.

Pay in Person at an Authorized Pay Station

If you prefer to pay your DPL bill in cash, you can bring it to one of DPL’s authorized pay stations. These are third party locations like grocery stores, check cashing stores, and pharmacies that accept bill payments.

To find a pay station near you, log into your DPL account and click on “Payment Locations” under the payments tab. Enter your zip code and a list of nearby in-person payment options will populate. Most accept cash, money order, or credit/debit cards.

Paying at a retail location does come with a small $1.50 convenience fee. But it’s a great option if you don’t have a bank account or need to pay with cash.

Avoid Late Fees with Prompt Payment

One key benefit of paying your DPL bill online is avoiding late fees. DPL charges a 1.5% penalty if your payment is received after the due date. This can add up quickly, especially if you’re consistently paying late.

The online payment methods process within 1-5 days, giving you a nice buffer between the payment date and due date. Setting up autopay guarantees your bill is paid on time every month.

Review your DPL account regularly and pay as soon as you receive your new bill. This way you can prevent late fees and keep your utility payments in good standing.

Get Notified When Your Bill is Ready

To make sure you never miss a payment, take advantage of bill notifications from DPL. You have the option to receive an email, text message, or mobile push notification when your new bill is ready to view and pay.

Log into your DPL account and click “Notifications”. Choose your preferred notification method. Opt to receive due date reminders as well so you’re alerted before your payment is due.

Bill notifications let you review and pay your DPL bill as soon as it generates so you don’t forget. It only takes a minute to set up.

Change Your Billing Date if Needed

If your current DPL billing date doesn’t align well with when you receive income, you can request to change it. This allows you to shift your due date to better match up with your pay schedule.

To change your billing date, contact DPL customer service by phone or online chat. Let them know your preferred new billing date at least 5 days before your next bill generates.

There are a few dates each month that are unavailable due to billing cycles. But DPL will do their best to accommodate your requested billing date change.

Get Payment Assistance if Struggling

If you’re struggling financially and unable to pay your DPL bill, you may qualify for bill payment assistance. DPL partners with several programs that provide grants and discounts to low income households.

Some of the assistance options include:

• You can take advantage of due date flexibility and double bill period
• Payment arrangements with customized due dates are also available
• If you qualify for HEAP, you can receive up to $500 in utility bill credits

Reach out to DPL’s customer service team to learn about available payment assistance programs. Be proactive so you can get help and keep your electric service running.

In Summary

Register for an online DPL account, set up autopay, receive bill notifications, and find payment help if needed. By taking advantage of these convenient features, you can pay your DPL bill stress-free each month. Reach out to their customer service team if you have any other questions.