How to Pay Your KCPL Bill Online – A Step-by-Step Guide

Paying your monthly KCPL (Kansas City Power & Light) bill is easy and convenient when you use their online payment system. In this comprehensive guide, we’ll walk you through the entire process of setting up an online account, viewing your bill, making a payment, checking payment history, and customizing account preferences.

Creating a KCPL Online Account

The first step to paying your KCPL bill online is creating an account on their website. Here’s how to do it:

1. Go to https //wwwevergycom/manage-account/my-account

2. Click on “Register” under the “New User” section

3. Enter your account number, name, email address, and create a password.

4. Select your location from the dropdown menu. KCPL serves the Kansas Metro area.

5. Agree to the terms and conditions.

6. Click “Submit” to create your account.

Once your account is created, you’ll be able to immediately log in and access your KCPL account online.

Viewing Your KCPL Bill

To see your current KCPL bill, simply log into your online account. Under the “Account Summary” section, you’ll see an overview of your account details, including:

• Account balance

• Due date

• Amount due

To view a detailed breakdown of the current charges, click on “View Bills” in the sidebar menu. This will show your monthly electric usage and billing rate.

You can also view previous bills by selecting the appropriate date range. Having all your bills in one place makes it easy to monitor your monthly energy costs and spot any unusual charges.

Making an Online Payment

The most convenient way to pay your KCPL bill is directly through your online account. Here are the steps:

1. Log into your account and click on “Make a Payment” in the sidebar menu.

2. Enter the payment amount. You can pay the total balance, make a partial payment, or pay a custom amount.

3. Select a payment method. Options include credit/debit card, checking account, or savings account.

4. Enter your payment details and click “Continue.”

5. Review the payment summary and click “Submit Payment” to complete the transaction.

The payment will be immediately processed and applied to your account. You’ll receive a confirmation email with the payment details. Payments made before 11:59 pm ET each day will be applied to your account that same day.

Checking Your KCPL Payment History

To view your past KCPL payments, click on “Payment History” from the sidebar menu. This will display all your payments made over the last 24 months, including:

• Payment date

• Payment amount

• Payment method

• Confirmation number

Having your full payment history available in one place makes it easy to track payments and cross-reference with your bank statements. You’ll never have to wonder when or how much you paid your KCPL bill.

Setting Up Auto-Pay

For maximum convenience, you can enroll in KCPL automatic payments. This automatically pays your bill from your specified bank account each month.

To set up auto-pay:

1. Go to “Preferences” in the sidebar menu.

2. Click on “Auto Pay Program” under Billing & Payments.

3. Enter your bank account information.

4. Select a payment date. Payments will be deducted monthly on this date.

With auto-pay, you don’t have to remember to manually pay each month. Your bill is always paid on time, helping you avoid late fees.

Customizing Account Preferences

Your KCPL online account allows you to tailor your preferences for communications, billing, payments, and more. Under the “Preferences” section, you can:

• Opt into paperless billing

• Set up recurring bank draft payments

• Receive bill reminders and past due notices via email

• Enroll in budget billing to even out seasonal fluctuations

• Update your contact information

• Set communication preferences

Customizing these settings helps you manage your KCPL account on your terms to meet your needs and preferences.

Getting Account Support

If you ever have questions or issues with your KCPL online account, fast support is available through:

• Live chat – Click on the chat widget within your account to connect with a customer service rep. Chat is available 7am-7pm weekdays.

• Email – Send a message to [email protected] and typically receive a reply within 1 business day.

• Phone – Call 800-383-1183 to speak with a KCPL representative 24/7.

The knowledgeable support team can provide billing clarification, payment support, account maintenance, and more to help you get the most out of your online account.

Enjoy the Convenience of Online Bill Pay

Paying your KCPL utility bill online is the ideal way to save time and hassle each month. With a secure online account, you can take control of your bill, review usage, set preferences, make one-time or auto-payments, and get support when needed. Plus, KCPL’s website is mobile-friendly, so you can pay your bill on-the-go from your smartphone or tablet too. Simplify your life and easily manage your monthly energy costs with the many conveniences of online bill pay.