If you have a mortgage through Pennymac, you have several convenient options to pay your bill every month. Pennymac offers online payments, recurring autopay, pay by phone, mailed payments, and more.
In this comprehensive guide, I’ll walk through the different payment methods available and provide instructions for setting up and using each one Whether you prefer automated payments or mailing checks, Pennymac has a solution Read on to learn how to pay your Pennymac mortgage easily and on time.
Online Payments Through Your Pennymac Account
The easiest way to pay your Pennymac mortgage is through their online account portal. With your Pennymac account you can:
- Set up automatic recurring payments
- Make one-time payments
- View payment history
- Access monthly statements
- Manage autopay settings
- Go paperless
To start making online payments, you first need to register for an account on Pennymac’s website.
Creating a Pennymac Account
Follow these simple steps to set up your online account
- Go to Pennymac’s website and select “Register”
- Enter your loan number, last name, and email address
- Create a username and password
- Accept the terms of use
- Check your email for a validation link and click to activate your account
Once your Pennymac account registration is complete, you can immediately start paying your mortgage online
Setting Up Automatic Payments
For hassle-free payments every month, you can enroll in autopay through your Pennymac account.
To set up recurring automatic payments:
- In the AutoPay section, choose the account you want payments deducted from.
- Pick a deduction date – payments process on the 6th, 16th, or 26th of each month.
- Indicate the monthly payment amount.
- Review and submit the autopay request.
Your mortgage payments will now automatically be withdrawn each month. You can adjust or cancel autopay anytime.
Making One-Time Payments
If you prefer to manually pay your mortgage online each month, you can make one-time payments through your Pennymac account:
- Select “Make a Payment” from the menu.
- Choose your payment source – checking/savings account or debit/credit card.
- Enter your payment details and the payment amount.
- Pick the date you want the payment processed.
- Review and submit your one-time payment.
Your payment will be processed as scheduled.
Paying by Mail
To mail in mortgage payments, follow these steps:
- Detach the payment coupon from your monthly statement.
- Write your loan number clearly on your check or money order.
- Send the coupon and payment to:
Pennymac
P.O. Box 514387
Los Angeles, CA 90051-4387
Mail your payment 7-10 days before the due date to ensure it arrives on time. Late payments incur a fee.
Paying by Phone
You can call Pennymac anytime to make a payment over the phone:
- Call 1-800-777-4001 and select the pay by phone option.
- Have your loan number, payment amount, and bank account or card details ready.
- A representative will process your payment during the call.
Phone payments post to your account immediately or overnight.
Payment Due Dates and Late Fees
Pennymac mortgage payments are due on the 1st of each month. Payments received after the 15th incur a late fee.
To avoid charges, schedule mailed checks, online payments, and autopay to process before the 15th of each month. Monitor your account to catch any potential issues early.
If you need to adjust your due date, contact Pennymac’s customer service team for help.
Payment Processing Times
Here is when you can expect Pennymac to receive and apply different payment types:
- Online payments – Applied within 1 business day
- Mailed payments – Take 7-10 days to arrive and process
- Phone payments – Credited same or next business day
- Automatic payments – Deducted on the date you select monthly
Keep these timeframes in mind when choosing payment methods to avoid late fees.
Get Support from Pennymac
If you ever need help with payments, account access, or anything else mortgage-related, Pennymac’s customer service team is available:
- Call 1-800-777-4001
- Send secure messages through your online account
- Email [email protected]
- Chat live on their website
Reach out for assistance with recurring payments, paperless billing, account statements, payments, and any other questions.
From automatic payments to mailing checks, Pennymac offers flexible mortgage payment options. Sign up for easy autopay through their online account system or take advantage of one-time online payments. With Pennymac’s convenient resources, you can pay your mortgage quickly and easily.
Put your loan at your fingertips with an online account.
Log in or create an account to get 24/7 access online from any computer, tablet or smartphone. Your online account makes it simple to:
- Make a one-time payment
- Set up AutoPay
- Manage pending payments
- Go paperless and access statements
- View documents
- Track your loan activity
- Get eDisbursement refunds
- Check your current loan balance
- Calculate amortization
- Send us secure messages
- Manage escrow, tax and insurance payments
- Update your email address
- Update your mailing address
Prefer to access account information by phone?
Call 800.777.4001 for our automated phone system, available 24 hours a day, 7 days a week. Get access to:
- Pay-by-Phone
- Payment and correspondence address information
- Account information including loan balance, last payment received, next payment due, and payment amount
- Tax and insurance information
- Year-end tax and insurance information
Send us a secure message from inside your online account or mobile app once you log in.
Contact our customer service team at (800) 777-4001
Monday – Friday: 5 a.m. to 6 p.m. PT
Saturday: 7 a.m. to 11 a.m. PT
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FAQ
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Where is PennyMac Loan Services located?
Equal Housing Opportunity © 2023 PennyMac Loan Services, LLC, 3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361, 818-224-7442. NMLS ID # 35953. For licensing information, go to: www.nmlsconsumeraccess.org. Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates.
Does PennyMac offer a loan program?
Information, rates and pricing are subject to change without prior notice at the sole discretion of PennyMac Loan Services, LLC. All loan programs subject to borrowers meeting appropriate underwriting conditions. This is not a commitment to lend. Other restrictions apply. (07-2023)
How do I make a PennyMac payment?
If your loan was recently transferred to Pennymac and you haven’t yet received a Pennymac payment coupon, send your payment to the appropriate address below. Use our automated phone system to make a One-Time Payment directly from your checking or savings account. You can also speak with one of our Customer Service Representatives.
How does PennyMac autopay work?
Pennymac AutoPay is a convenient, economical and efficient way to make your monthly mortgage payment. No checks, no stamps, no worry. Using this method, your payments are automatically deducted every month on the date that you choose. Log in to your Pennymac account and choose “Make a Payment” followed by Automatic Payments.
Will my previous servicer forward my payment to PennyMac?
Yes, your previous servicer will forward any payments received to Pennymac within 60 days after your loan is transferred, as required by law, and we will credit it to your account without a late fee.
Where can I find a license for PennyMac Loan Services?
NMLS ID # 35953. For licensing information, go to: www.nmlsconsumeraccess.org. Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates. Arizona Mortgage Banker License # 0911088.