How to Pay Your Mercy Health Bill

Navigating medical bills can be confusing with statements coming from various providers and facilities. Mercy Health offers several convenient options to view and pay health bills online by phone or by mail. Understanding your payment choices helps ensure on-time payment and financial peace of mind.

As a patient of Mercy Health hospitals and clinics, I appreciate how easy they’ve made it to manage health bills. In this article, I’ll walk through the various ways to pay your Mercy Health medical bills and provide tips to simplify the process.

Pay Your Bill Online

Paying online is the quickest way to settle your Mercy Health statements, You can make secure online payments 24/7 through their patient portal

  • MyChart Log in to your Mercy Health MyChart account to view statements from your Mercy Health providers, Select bills and pay by credit/debit card or eCheck

  • Pay as a Guest: Don’t have a MyChart account? Use your account number to pay as a guest user without registration.

Online payment is my top choice for convenience. I simply login to MyChart, review my itemized statements, and make a payment when needed. The ability to manage statements and pay bills around the clock is a huge perk.

Pay Your Bill by Phone

If speaking to someone is your preference, you can call Mercy Health’s billing department at 855-732-0138 and pay your bill over the phone. Let the representative know you want to make a payment. Have your account number, payment method, and amount ready for faster service.

I occasionally use the phone payment option when I want to ask a quick question about a charge on my statement. Just be aware that hold times may be longer during peak hours.

Pay Your Bill by Mail

To pay your Mercy Health bill by check, you can mail payments to:

Mercy Health
PO Box 740405
Cincinnati, OH 45274-0405

Be sure to include your remittance stub to ensure proper crediting to your account. Allow 7-10 business days for mailed payments to process. I advise paying at least 1 week before the due date.

Pay Your Bill In-Person

Some Mercy Health hospitals and clinics have in-person billing offices where you can pay your bill by cash, check or card. Ask your care provider if on-site payment is available or search for a billing office near you on the Mercy Health website. Limited locations means this isn’t the most convenient option.

Tips for Paying Your Mercy Health Bill

From my experience as a Mercy Health patient, here are some tips for seamless bill payment:

  • Set up recurring payments through MyChart for bills with multiple installments.

  • Contact Customer Service with billing questions – they’re happy to explain charges.

  • When paying by mail, include your remittance stub and write your account number on the check.

  • To request an itemized bill, use the online request form.

  • Sign up for MyChart to receive paperless bills and payment reminders.

  • Download the Mercy Health app to pay bills on-the-go.

mercy health bill pay

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How do I pay my MercyHealth medical bill online?

We want to make it as easy as possible for you to pay your Mercyhealth medical bill. We offer several free, online payment options. You will need your account number (shown as Guarantor ID), which can be found on your statement. By using your credit or debit card, making a payment is fast, easy and convenient, and can be done 24 hours a day.

How do I pay my medical bill?

Pay your bill from a doctor’s office, procedure or hospital stay online: Pay Online Please call 855-732-0138 for all billing questions. Please call 855-732-0138 for all phone payments. Call Now Please mail the payment to the address below: Please call 888-696-3541 for billing concerns from a Mercy Health doctor’s office visit.

How do I contact Mercy Medical Center for Medicaid assistance?

Please contact our Medicaid Eligibility Team for assistance at 844-764-6850 Monday through Friday, 8 a.m.-4:30 p.m. Central. Mercy grants hospital and clinic financial assistance to patients for medically necessary care based on need, as determined by the Federal Poverty Guidelines which consider household income and family size.

How do I pay my care bill at Mercy Cape Girardeau or Stoddard?

For bills related to care received at Mercy Cape Girardeau or Stoddard, please visit this page. To pay your bill by mail, you can send payments to the address included on your billing statement. Mail check or money order (made payable to Mercy) along with the tear-off form on the front of the statement.

How long does it take to pay a medical bill?

Under $500, 3-4 months to pay full amount. $501-$5000, 9-11 months to pay full amount. Over $5001, 12-18 months to pay full amount. Have questions about billing, insurance, or something else? Call (513) 956-3729 or contact us. © 2024 Mercy Health, All Rights Reserved.

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