How to Pay Your Premera Blue Cross Bill Online, Phone or Mail

Dealing with healthcare bills and insurance can be confusing. Thankfully Premera Blue Cross offers multiple convenient payment options to choose from. You can pay your Premera bill online, over the phone or through the mail. This guide will walk through the simple steps for each method.

Benefits of Paying Online

The quickest and easiest way to pay your Premera bill is online through their secure website. Here are some key benefits of paying online:

• Fast processing – Online payments post to your account immediately,

• View payment history – You can see past bills and payment dates.

• Schedule recurring payments – Set up autopay to happen automatically each month.

• Avoid late fees – Online payments happen on time and avoid lateness penalties.

• Gain rewards – Some credit cards give points or cash back for online bill payments.

To pay online, you just need internet access and a Premera account username and password. Read on to learn how to create an account if you don’t already have one.

Step-by-Step Guide to Pay Online

Follow these simple steps to pay your Premera bill through their website:

1. Visit the payment page: Go to www.premera.com and click on “Pay My Bill” or navigate directly to www.premera.com/wa/member/pay-my-bill.

2. Log in: Enter your Premera username and password. If you don’t have an account yet, click here to set one up.

3. Select a payment method: Choose whether to pay with a bank account, credit card, HSA or FSA card. Enter the account details.

4. Enter payment amount: Your current balance due will pre-populate. You can change this amount if desired.

5. Schedule payment date: Payments post immediately by default. You can schedule a future payment date.

6. Submit payment: Review the details and click “Pay” to complete the transaction.

And that’s it! The payment will be instantly processed on Premera’s end and you’ll receive a confirmation email with details. It’s that quick and simple.

Paying by Phone

If you prefer speaking to a live representative, paying over the phone is another fast option.

Here are the steps:

1. Call Premera’s billing line: Dial 1-800-722-1471. Say “Pay my bill” or “Make a payment” when prompted.

2. Provide your information: Have your Premera account number, payment amount, and card details ready to share.

3. Make the payment: The rep will take your payment info and process the transaction.

4. Get a confirmation number: Make sure to write down the confirmation number for your records.

One benefit of phoning in a payment is you can ask the representative any billing questions you may have. However, their support lines tend to get busy, so expect potential wait times to speak to someone.

Paying Through the Mail

Sending your payment via US mail is the most traditional method. While it takes longer to process, it can be a good option if you prefer to pay by check or don’t want to provide card details over the internet or phone.

Here are the steps for mailing in a payment:

1. Write your check: Make it payable to “Premera Blue Cross” and include your member ID.

2. Include payment coupon: This ensures your payment gets applied correctly.

3. Mail to the proper address: See details below for standard vs. overnight mail.

4. Allow extra time: Build in 7-10 extra days for the payment to reach and process to avoid late fees.

For standard mail, send your payment to:

Attention: Payment Processing
P.O. Box 743982
Los Angeles, CA 90074-3982

For overnight deliveries, use this address:

Bank of America Lockbox Services
Lockbox 743982
2706 Media Center Drive
Los Angeles, CA 90065-1733

Be sure to account for any mailing or check costs when budgeting for your payment as well.

Avoid Late Fees with On-Time Payment

One advantage of automated payments is they prevent you from incurring late fees. Premera charges late fees if payment is not received by the due date shown on your bill. This is typically the 1st of the coverage month.

Late fees amount to $25 or 5% of the overdue payment – whichever is greater. Paying online or scheduling autopay ensures your payments always process on time and avoids penalties.

Get Support from Premera’s Customer Service

If you have any trouble making an online payment or have general billing questions, Premera’s customer service can help. Reach their support line at 1-800-722-1471.

For questions about your specific health plan or claims, contact Premera’s member services line instead at 1-888-370-6156. The team can look up your account details and explain coverage.

In Summary

• Paying your Premera bill online is the fastest method and allows autopay setup.

• You can also call or mail in payments if you prefer speaking to someone or using checks.

• Schedule payments in advance to avoid late payment fees.

• Customer service can answer any billing or account questions.

Paying your health insurance premiums on time is important. Premera offers multiple payment options to choose from. Pay online for speed, call to speak with a representative, or mail in a check – just make sure to pay before the due date.