As a homeowner in Florida, I know finding the right homeowners insurance is crucial. You want adequate coverage just in case disaster strikes, but you also want reasonable premiums and great service if you ever need to file a claim. That’s why I decided to take a close look at People’s Trust Insurance and see if they truly live up to their slogan of being “a better way” for home insurance in Florida.
After thorough research, here is everything you need to know about People’s Trust home insurance in Florida:
Overview of People’s Trust Insurance
First, some quick background. People’s Trust is a Florida-based insurance company founded in 2009. They focus exclusively on homeowners insurance and currently have over 250,000 policyholders statewide. People’s Trust is known for streamlined claims and using their own repair contractors versus issuing claim checks. Their headquarters is in Deerfield Beach, FL.
People’s Trust’s Financial Ratings
An important factor when choosing any insurer is their financial strength ratings. These grades from agencies like A.M. Best and Demotech indicate how well-positioned a company is to pay out future claims.
People’s Trust has an A rating from Demotech. Their financial outlook is designated as “stable”, meaning they have sufficient reserves and capital on hand This gives me confidence they can handle major storms and losses in Florida’s risky insurance market.
People’s Trust Policy Options
People’s Trust offers a range of policy types for single-family homes, condos, mobile homes and rental properties
Coverage highlights include:
- Guaranteed replacement cost coverage
- No hurricane deductible
- Wind mitigation credits
- Liability protection up to $500,000
- Personal property coverage up to $200,000
- Additional living expenses up to $3,000/month
They also have add-on options like identity theft protection water/sewer back up coverage and extended replacement cost for rebuilding.
What Current Customers Are Saying
I always look to real customer reviews to get an unbiased view of an insurer. Here’s an overview of People’s Trust policyholder feedback:
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Fast claim service – Many reviews praise People’s Trust for prompt emergency repairs and claim resolution. Water damage claims in particular got fixed quickly.
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Local contractors – People’s Trust uses their own network of Florida contractors. Most reviewers said the repair work was high quality.
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Affordable pricing – Customers said People’s Trust offered competitive rates, especially considering they don’t impose a hurricane deductible.
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Helpful representatives – The customer service team got high marks for being responsive and resolving issues promptly.
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Streamlined process – Filing a claim and getting repair work done was simple with People’s Trust’s direct model.
Potential Drawbacks to Consider
No insurer is perfect though. Here are a couple concerns mentioned in some People’s Trust reviews:
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A few customers struggled getting basic claims approved, beyond major damage. Small fender benders or broken pipes were denied surprisingly.
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Some policyholders were dropped unexpectedly at renewal time if they filed a single claim. This doesn’t reflect a “customer-first” commitment.
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The claims process itself is fast but documentation can still be extensive. Having to submit lots of paperwork creates hassle.
Factors That Impact Your Rates with People’s Trust
People’s Trust considers the following when calculating your homeowners premium:
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Home value – Cost to rebuild your house drives rates. Higher value means higher premium.
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Location – Where you live factors in risk of storms, floods and claims frequency. Coastal areas cost more.
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Construction type – Wood frame, masonry, mobile home etc. Older homes often cost more.
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Credit score – Better credit equals better rates with People’s Trust and most insurers.
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Claims history – Multiple recent claims will increase your premium.
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Hurricane wind mitigation – Shutter, roof tie-downs and other fortifications can save you money.
How to Get the Best Rates with People’s Trust
Based on my research, here are my top tips for maximizing savings on your homeowners policy with People’s Trust:
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Ask about all available discounts – security system, age of home, retired, etc. Discounts add up fast.
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Seek wind mitigation credits – a certified inspector can identify home improvements that qualify for discounts.
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Maintain good credit – pay bills on time and lower card balances to keep your score high.
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Raise your deductible – opting for higher deductibles like $2500 drops the premium cost.
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Bundle policies – bundle auto, flood or life coverage with your homeowners for a multi-line discount.
Is People’s Trust the Right Choice for You?
People’s Trust seems to live up to their reputation for fast, efficient claims service. But pricing and customer satisfaction aren’t perfect. I suggest comparing quotes from People’s Trust, Heritage, Universal, and Kin to find the best value. Consider working with an independent local agent who can outline your options. And as always, read the policy documents carefully before purchasing a home insurance policy from any carrier.
Seamless, No-Hassle Claims Recovery
In the event of a loss, please urge your policyholders to always call Peoples Trust first at 877-333-1230. This call sets the recovery process in motion. And, if the home requires emergency mitigation, the Rapid Response Team will be deployed to prevent further damage.
As a key part of the People’s Trust Insurance Company’s business model, please let your client know about the benefits of the Preferred Contractor Endorsement.
The Preferred Contractor Endorsement gives a 5% discount on the Non-Hurricane (AOP) portion premium and a 5% discount on the Hurricane portion premium. You also get immediate access to PTIC’s emergency response team, which will take care of the whole loss and guarantee repairs for three years.
Policyholders who use our “better way” get a discount on their premium and can file emergency claims 24 hours a day, 7 days a week.
If there is a covered claim, all the policyholder has to do is call People’s Trust and describe the damage. We will then call our affiliated general contractor, Rapid Response Team, to take care of any time-sensitive damage right away and professionally coordinate all repairs for the policyholder, saving them both time and money. Emergency water mitigation services 24/7. No matter what time of day or night it is, we will send out the Rapid Response Team right away to stop more damage.
People’s Trust can protect a policyholder’s home and family, and when they do, they can handle all of their claims and repairs in one place. Through the Rapid Response Team, policyholders receive:
- No Hassle Negotiations
- Priority Repair Service
- Quality Workmanship and Materials
- 3 Year, 100% Satisfaction Guarantee
- IICRC Certified Technicians
We Insure. We Repair. You Rela
Only Peoples Trust Insurance offers Florida homeowners a true one-stop claims and restoration services process. Policyholders get emergency help 24 hours a day, seven days a week. With our direct repair model, we handle the whole repair process for our policyholders, so their homes are back to normal quickly.
The 2 absolute worst home insurance companies in Florida [Citizens & People’s Trust]
FAQ
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What is the financial rating of People’s Trust insurance Company?
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Do seniors get a discount on homeowners insurance in Florida?
What is Florida homeowners insurance?
Our Florida homeowners insurance is designed to protect your home and other structures on your property (such as a separate garage or fence). With a Florida home insurance policy from People’s Trust, you can be protected against many types of accidental loss, including, but not limited to:
Who owns people’s Trust Insurance?
The company was co-founded by George Schaeffer and Michael Gold in 2008. According to the South Florida Business Journal, People’s Trust Insurance was the second-fastest growing company in South Florida from 2012 to 2014. The home insurance company has more than 350 employees, with 300 in Deerfield Beach.
How does people’s trust insurance work?
We Insure. We Repair. You Relax. Only People’s Trust Insurance offers Florida homeowners a true one-stop claims and restoration services process. Policyholders receive 24/7 emergency mitigation, and our direct repair model means the entire repair process is managed from start to finish for our policyholders, getting their homes back to normal fast.
What makes people’s trust a good insurance company?
People’s Trust considers the agencies we select for appointment to be among the very best in the state of Florida. We take great pride in our high-quality network of Agency Partners, which has helped make us Florida’s best-prepared homeowner’s insurance company.