Kemper Health is a division of Kemper Corporation that offers health insurance products like major medical, dental, and vision plans. If you need to get in touch with Kemper Health for any reason, this guide covers all the ways to contact them.
I’ll provide important Kemper Health phone numbers, email addresses, and other contact info to help you:
- Check on a claim
- Ask policy or billing questions
- File a complaint
- Request plan information
- And more!
Whether you’re a current member or simply researching Kemper Health insurance options, read on for the best ways to reach their customer service team.
Kemper Health Insurance Customer Service Phone Numbers
Kemper Health offers a few main customer service phone numbers to call for help:
- General Customer Service: (866) 860-9348
This is the main number to call for any questions about Kemper Health plans coverage billing, etc. Available Mon-Fri 7am-7pm CT.
- Claims: (800) 3KEMPER (800-353-6737)
To check status of a medical dental or vision claim or get help filing a new claim.
- Nurse Advice Line: (855) 593-6334
Speak to a nurse 24/7 for health questions or guidance to the right care.
- Pre-Certification: (855) 593-6333
Contact to get required pre-approval for certain services and procedures.
- Appeals: (866) 860-9348
For help filing an appeal of a coverage or claims decision.
Contacting Kemper Health by Email
You can also email Kemper Health customer support at:
This email goes to their general customer service team that can help with most inquiries about Kemper Health insurance plans and coverage.
Some other helpful specialty email addresses:
- [email protected] – for claim disputes or issues
- [email protected] – for reporting fraud
- [email protected] – for complaints or appeals
So the [email protected] email is your best bet for general questions. But you can use their specific support emails as needed.
Kemper Health Insurance Mailing Address
To send written correspondence, claims, or other documents to Kemper Health by mail, use this address:
Kemper Health
P.O. Box 26620
Oklahoma City, OK 73126
Be sure to include your full name, health insurance ID number, and contact details in any mailed correspondence.
Contacting Your Local Kemper Health Agent
In addition to their customer service channels, you can also reach out to your local Kemper Health insurance agent for help.
Your agent can provide personalized support with questions about:
- Your specific health plan details and coverage
- Filing claims
- Making changes to your policy
- Understanding bills and statements
- And more!
Refer to your insurance cards or policy documents to find your agent’s name and contact information. Reach out to them by phone or email anytime you need assistance.
Online Support and Resources from Kemper Health
For 24/7 self-service help, Kemper Health offers online support through:
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Member Portal – View your policy details, claims, and more by registering at kemperhealth.com.
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FAQs and Articles – Search their website for answers to common health insurance questions.
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Pre-Certification Tool – Submit pre-approval requests for procedures online.
So their website has lots of useful resources and tools to complement their phone and email support.
Tips for Contacting Kemper Health Customer Service
To get the fastest help when contacting Kemper Health insurance, keep these tips in mind:
- Have your member ID card and policy numbers ready
- Note your specific issue before calling
- Gather any supporting documents
- Be patient – health insurance questions can be complex
- Take names and reference numbers for future follow up
- Follow up by email if phone wait times are too long
With all of Kemper Health’s contact options at your fingertips, you can get the answers and support you need! Reach out by phone, email, mail or online if you ever have questions or need help with your health insurance coverage.
In order to report a claim, it’s important to have the following items on hand:
- Kemper Policyholders name
- Kemper policy number
- Description of incident, damages, injuries
- Date and time of incident
Kemper Health Insurance Review: Pros and Cons
FAQ
Is Kemper insurance leaving California?
Is Kemper insurance still around?
What company owns Kemper insurance?
How do I contact Kemper Insurance?
Call us:866-860-9348 For Agents Customer Login Contact Us English Español Explore Products Kemper offers comprehensive coverage for what you value most From cars, homes and keepsakes, to the life and health of your family, Kemper helps protect your most valuable possessions. Auto
Does Kemper offer health insurance?
This health insurance review is for the Kemper Health Insurance Company that is an affiliate of the Unitrin Insurance Group. Kemper offers several different insurance products, including auto insurance, homeowners insurance, as well as insurance for boats. Kemper Insurance also has products available for fire protection.
Does Kemper health offer non-disability benefits?
IMPORTANT: If an individual is insured under one or more Kemper Health voluntary insurance plans, and plans and is also covered by Medicaid or a state variation of Medicaid, most non-disability benefits are automatically assigned according to state regulations.
Is Kemper health hospital indemnity insurance underwritten by FSL?
This is only a summary of the Kemper Health Hospital Indemnity insurance plan underwriten by FSL. Actual oferings may vary by group size and other underwriting considerations, and are subject to state insurance law, and the benefits/provisions as described herein may vary due to such law.