Finding the right homeowners insurance to protect your property is a big decision. You want to make sure you can easily contact your insurer when you have questions or need to file a claim. Plymouth Rock offers comprehensive homeowners policies in select states, but how do you get in touch with their team?
This guide will breakdown all the ways you can contact Plymouth Rock for homeowners insurance help. We’ll cover phone numbers email online account access and more. Read on to learn the best methods for reaching a Plymouth Rock agent or representative.
Overview of Plymouth Rock Homeowners Insurance
Plymouth Rock Assurance offers home insurance in Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Pennsylvania. They market to customers under two brands
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Plymouth Rock Home Assurance Policies sold directly online or through call centers
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Palisades Insurance: Policies sold through local independent insurance agents
Both brands allow you access to Plymouth Rock’s claims, billing and customer service contacts. However, the exact numbers and procedures vary slightly between the two.
Plymouth Rock writes standard homeowners policies covering perils like fire, theft, liability and more. Discounts are available for bundling auto with homeowners and installing protective devices.
Policies can be customized with options like increased contents coverage, identity theft protection, water backup coverage and extended replacement cost. Plymouth Rock also offers unique coverage add-ons like cyber protection and coverage for sump pump failure.
Contacting Plymouth Rock Homeowners Customer Service
Whether you purchased your Plymouth Rock home insurance directly or through an agent, you have several options to get in touch with customer service:
Plymouth Rock Homeowners Insurance Phone: 844-208-1935
Palisades Homeowners Insurance Phone: 833-511-7625
Email: [email protected]
Online Account: Manage policy, payments and claims through the Plymouth Rock website or mobile app
Chatbot: Text the keyword “Home” to 22022
The main Plymouth Rock homeowners insurance phone number is 844-208-1935. This reaches their contact center to assist with billing questions, making changes to your policy, requesting ID cards and other service needs.
Palisades policyholders should call 833-511-7625. You can also email [email protected] for help from either brand.
Plymouth Rock encourages customers to use their online account management platform for self-service when possible. You can manage payments, view policy documents, request ID cards and more. Sign up through their website or mobile app.
For quick questions, you can also text the keyword “Home” to 22022 to chat with Plymouth Rock’s AI-powered chatbot. It can provide common answers related to payments, coverage and contacting customer service.
Reaching Claims Representatives
If you need to file a homeowners insurance claim with Plymouth Rock or Palisades, contact:
Plymouth Rock Home Claims Phone: 800-457-5556
Palisades Home Claims Phone: 833-511-7625
Email: [email protected]
Online: File a claim through your Plymouth Rock account
Text: Send the keyword “Claims” to 22022
Call 800-457-5556 to report home damage or liability claims to Plymouth Rock. Palisades customers should call 833-511-7625 for claims help. You can also email [email protected].
Filing a claim through your online account is quick and easy. Or text “Claims” to 22022 to connect with an automated chatbot that can answer common claims questions and start the filing process.
Plymouth Rock also partners with reputable home repair contractors. So they can dispatch assistance quickly when damage occurs to make the claims process smooth.
Getting Roadside Assistance
Many Plymouth Rock home insurance plans include 24/7 roadside assistance for vehicles on your policy.
To access included roadside help for lockouts, tows, jump starts, tire changes and more, contact:
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Plymouth Rock customers: 855-513-5174
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Teachers Insurance customers: 888-676-5449
You can also submit reimbursement requests for taxi rides or other roadside expenses using the form on their website when needed. Having reliable roadside help is a great benefit alongside your homeowners policy.
Additional Contact Information
Here are a few other useful ways to get in touch with Plymouth Rock:
Mailing Address: Send first-class mail to Plymouth Rock Assurance, 10 Forbes Road, Westwood, MA 02090
Phone: 855-993-4470 to speak with a representative
Agent Locator: Find a local Plymouth Rock agent on their website
Facebook: Message @PlymouthRockAssurance
Twitter: Tweet @PlymouthRock
Instagram: Direct message @plymouthrockassurance
Knowing the proper phone numbers and procedures makes getting answers from your insurer painless. Consider keeping Plymouth Rock contacts handy in your phone and wallet, so you can reach them conveniently when needed both at home and on the go.
Customer service center When’s the last time your insurance company gave you the service and attention you deserve? Plymouth Rock’s superior service will leave you saying “wow!” after every call. We’ll take care of your insurance needs, start to finish, giving you extra time to focus on more important matters.
- View policy documents
- Request an ID card or view proof of insurance
- Sign up for eDocuments
- Report and track claims
- Make a payment
- Enroll in Electronic Funds Transfer (EFT)
- Change your pay plan, address, drivers’ license number, and mortgage company information as required by the policy.
Returning users can log in here.
Contact us At Plymouth Rock, our insurance experts are real people with real voices — not automated bots. Need to get in touch with us directly? We’d love to hear from you.
If you get stuck on the side of the road, our first class service is only a phone call away. We’ll be there for you any time, day or night, anywhere in the United States, whether you have a dead battery, a flat tire, or an empty gas tank.
Plymouth Rocked Bundle and Save
FAQ
What is the other name for Plymouth Rock insurance?
Is Plymouth Rock a good insurance company?
Does Plymouth Rock write homeowners insurance?
What states does Plymouth Rock insurance cover?
How can I save on Plymouth Rock Home Insurance?
You can save on the cost of Plymouth Rock Assurance home insurance if you qualify for any of these discounts: Multi-policy: If you bundle your home insurance with a Plymouth Rock auto insurance policy, you could save up to 25%. New customer: If you’re new to Plymouth Rock home insurance. Age of home: The newer your home, the larger the discount.
How do I contact Plymouth Rock homeowners insurance?
Website Contact Form: You can use the Contact Us form on their website at www.plymouthrock.com/contact. Select “Homeowners Insurance” under the product menu and provide your details and message. Mobile App: The Plymouth Rock mobile app allows you to access your policy, request ID cards, and pay your bill online 24/7.
How do I report home damage to Plymouth Rock Insurance?
You can also contact their claims department for reporting home damage at 800-437-5556. This line is open 24/7. By Email: To send a message directly to their customer service team, you can email Plymouth Rock at [email protected]. Include your full name, policy number, and specific question or request in your email.
How do I contact Plymouth Rock customer service?
Customer service options: You can get in touch with a Plymouth Rock customer service rep by calling 844-208-1935 or emailing [email protected] .