Getting in touch with your insurance company quickly and easily is important when you need to file a claim, change your policy, or just have a question. Stillwater Insurance Company offers several phone numbers you can call for sales, claims, and general customer service assistance.
Overview of Stillwater Insurance Company
Stillwater Insurance Company provides a wide range of insurance products including auto home renters, condo, motorcycle, boat, classic car, recreational vehicle, life, health, business, and more. They have been in business for over 50 years and are headquartered in Jacksonville, Florida.
Stillwater Insurance Company aims to combine innovative, custom-built insurance products with excellent customer service. They have an A (Excellent) rating from A.M. Best and also hold accreditation from the Better Business Bureau.
Contacting Stillwater Insurance Company by Phone
There are a few different phone numbers you can use to reach Stillwater Insurance Company, depending on your specific needs
Customer Service
For general inquiries, billing questions, and other customer service needs, you can call Stillwater’s main customer service line at 1-800-849-6140.
Their customer service team is available for calls:
- Monday-Friday: 8am – 9pm Eastern Time
- Saturday: 8am – 3pm Eastern Time
This number will connect you with a representative who can look up your policy, answer questions, take payments, and more. It’s the best number to call for any general issues with your Stillwater insurance policy.
Claims Department
If you need to file an insurance claim or check the status of a pending claim, Stillwater Insurance Company has a dedicated claims number you can call. Their 24/7 claims hotline is 1-800-220-1351.
When you call this number, you’ll be connected directly with their claims processing department. They can assist with:
- Filing new property, auto, liability, or other insurance claims
- Getting an update on a submitted claim
- Answering questions about claim requirements, documents, etc.
They also have a claims email address ([email protected]) and fax number (1-800-491-7683) you can use as well.
Emergency Roadside Assistance
For Stillwater auto insurance customers, emergency roadside assistance is available 24/7 by calling 1-877-507-6114 (code 23324, plan DV16A).
This number will connect you to their roadside assistance partner who can dispatch services like:
- Towing
- Flat tire changes
- Jump starts
- Lockout service
- Fuel delivery
It’s an included benefit on most Stillwater auto insurance plans, allowing you to get help with car troubles any time of day or night.
Other Key Phone Numbers
Here are a few other useful phone numbers for Stillwater Insurance Company:
- Become an Agent: 1-866-663-7129
- Fax (General): 1-866-877-6355
- Fax (Claims): 1-800-491-7683
- Request a Letter of Experience: 1-800-220-1351 or email [email protected]
Stillwater Insurance Review: Evaluating the Pros and Cons of their Services
FAQ
Is Stillwater the same as Geico?
Is Stillwater insurance admitted in California?
Who is the CEO of Stillwater Insurance?
What is am best rating for Stillwater insurance?
Who is Stillwater insurance company?
Stillwater Insurance Company is a national insurance provider operating in all 50 states. Stillwater offers policies for your home, auto, renters, landlord, condo, business and umbrella policies. Stillwater Insurance often responds to customer feedback or third parties.
How do I contact Stillwater insurance customer service?
This contact was published on July 31, 2019 and updated on September 18, 2023. Contact Stillwater Insurance customer service for your customer service needs. Reach out via phone, email, or social media.
How do I cancel a Stillwater home insurance policy?
To cancel a Stillwater home insurance policy, you must contact its customer service department by calling (855) 712-4114 or emailing [email protected]. What is Stillwater insurance AM Best rating?
Can I email Stillwater customer support?
Yes, you can email Stillwater customer support for basic inquiries to avoid waiting on hold. However, keep these points in mind: For time-sensitive issues, calling is better to get an immediate response. Use email for non-urgent matters. Don’t email to report claims or losses – always call right away so the claim can be initiated.