Dealing with an insurance claim can be stressful enough without having to hunt down the right phone number to call. This article provides tips on how to file a claim with Garrison Insurance using their claims phone number and process.
Overview of Garrison Insurance
Garrison Insurance Agency is an independent insurance agency operating out of Chula Vista, CA. They offer various insurance products including:
- Auto insurance
- Homeowners insurance
- Renters insurance
- Life insurance
- Business insurance
As an independent agency Garrison Insurance works with over 25 highly-rated insurance carriers like
- Progressive
- Travelers
- Safeco
- Foremost
- AAA
- Allstate
- Nationwide
This allows them to find the best rates and coverage options for their customers. Garrison has served the San Diego area since 1989 and is licensed in CA AZ NV, OR, and WA.
How to File a Claim with Garrison Insurance
Follow these steps when you need to file a claim on an existing Garrison Insurance policy:
1. Gather Claim Details
- Date, time, location of loss/damage
- Police report if applicable
- Estimate of damage/loss amount
- Photos showing damage/loss
- Receipts for temporary repairs or housing
2. Contact Your Garrison Insurance Agent
- Call 619-591-0101
- Email your agent directly
- Visit their office at 553 Telegraph Canyon Rd, Chula Vista, CA
Discuss your claim with your agent first They can verify you have the right coverage and initiate the claims process.
3. Call the Insurance Carrier’s Claims Number
Since Garrison works with many insurance companies, you’ll need to call the specific claims number for whichever insurer issued your policy.
Here are claims numbers for some of Garrison’s biggest partners:
- AAA Insurance – 800-672-5246
- Allstate – 800-255-7828
- ASI Lloyds – 866-274-5677
- Encompass – 800-255-7828
- Foremost – 800-527-3907
- Liberty Mutual – 844-339-5299
- MetLife – 800-854-6011
- Nationwide – 800-421-3535
- Progressive – 800-776-4737
- Safeco – 800-332-3226
- Travelers – 800-252-4633
A full directory can be found on Garrison’s website. Have your policy and claim details ready when you call.
4. Cooperate Fully with Claims Process
To get your claim paid efficiently, be sure to:
- Provide all requested documents quickly
- Allow inspections of damage
- Obtain repair estimates
- Keep receipts for temporary expenses
- Accept reasonable settlement offers
5. Get Repairs/Replacement Done
Once approved, start repairs and replace damaged items. Keep invoices and receipts.
6. Receive Claim Payment
The final step is to receive your claim check or payment. Deposit it right away.
Tips for Filing a Garrison Insurance Claim
Follow these tips to file claims smoothly with Garrison Insurance:
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Contact your agent first – They can assist with coverage questions and starting the process.
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Act quickly – Report claims immediately to avoid denial for delayed reporting.
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Document everything – Take photos/videos of damage and keep related receipts.
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Read your policy – Know what is and isn’t covered before filing a claim.
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Provide details – Give as many specifics as possible when reporting the claim.
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Be responsive – Quickly provide any additional information the insurer requests.
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Be reasonable – Cooperate fully with inspectors and accept fair settlement offers.
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Ask questions – Request clarification from your agent or claims adjuster if needed.
When to Contact the CA Department of Insurance
If you exhaust all options and feel your claim is unfairly denied or delayed, you can file a complaint with the California Department of Insurance:
CA Department of Insurance:
- Consumer Hotline: 800-927-4357
- Online Complaint Form: www.insurance.ca.gov/01-consumers/101-help/index.cfm
- Mailing Address: 300 S. Spring Street, South Tower, Los Angeles, CA 90013
They can investigate mishandled claims and answer other insurance questions.
Garrison Insurance Wants to Help
The friendly team at Garrison Insurance is there to support you through the claims process. With the right information and cooperation, you can get your claim resolved quickly and fairly. Use the phone numbers and tips in this article to file your Garrison Insurance claim with minimal hassle.
Frequently Asked Questions
Is Garrison insurance the same as USAA?
Garrison Property and Casualty Insurance Company is a subsidiary of USAA. Most information about Garrison and USAA pertains to the parent company.
What is a claim number?
Claim numbers uniquely identify a specific claim. They provide clear details about the claim.
What is the 800 number for USAA claims?
Call 800-531-USAA (8722) to file a USAA claim. They’ll connect you with an adjuster and send a tow truck if covered.
How do I check the status of my USAA claim?
On usaa.com, find your active claim next to your policies. Select the claim, go to the “Your Claims” page, and choose “Check Claim Status.”
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