How to Pay Your Recology Sonoma Marin Bill Online

Paying your Recology Sonoma Marin bill online is a convenient way to view your account balance make payments and set up recurring payments. With just a few clicks, you can take care of your bill without having to mail in payments or drive to a payment center.

At Recology Sonoma Marin we offer online bill pay through our secure customer portal. This allows customers like you to easily manage your account and pay your bill from your computer or mobile device.

In this article I’ll walk you through everything you need to know about paying your Recology Sonoma Marin bill online including

• Creating an online account
• Viewing your bill
• Making one-time payments
• Setting up recurring payments
• Managing payment methods
• Payment processing times
• FAQs

By the end, you’ll have all the information you need to start paying your Recology Sonoma Marin bill online today. Let’s get started!

Creating an Online Account

The first step to paying your bill online is to create an online account on the Recology Sonoma Marin customer portal. Here’s how:

1. Go to billpay.recology.com and select Recology Sonoma Marin from the drop-down menu.

2. Click on “Create Account” below the login section.

3. Enter your account number and service address zip code. These can be found on your latest bill.

4. Create a username and password.

5. Provide your contact information such as name, email address, and phone number.

6. Accept the terms and conditions.

7. Click “Create Account”.

That’s it! Your online account is now ready to use. Going forward, you can simply log in with your username and password.

Viewing Your Bill

Once logged into your Recology Sonoma Marin account, you’ll be able to view your latest bill. Here’s how:

1. On the homepage, you’ll see your current balance and due date.

2. Click on “View Bill” to see the full details, including your service details and any additional charges.

3. You can view bills from previous cycles by using the drop-down menu to select a different billing period.

Reviewing your bill online allows you to see exactly what you owe and when it’s due before making a payment.

Making One-Time Payments

The easiest way to pay your Recology Sonoma Marin bill online is with a one-time payment whenever it’s convenient for you. Here are the steps:

1. From the homepage, click on “Pay Now” next to the account you want to pay.

2. Enter the payment amount. You can pay the total amount due, a partial payment, or any custom amount.

3. Select a payment date up to the due date. Payments process on the next business day.

4. Choose your payment method: credit/debit card or bank account.

5. Review payment details and click “Submit Payment”.

Your payment will be processed on the date you specified and your account will be credited within 1-2 business days. It’s that quick and easy!

Setting Up Recurring Payments

For hassle-free bill payment, you can set up automatic recurring payments with Recology Sonoma Marin online bill pay. Here’s how it works:

1. From the homepage, click on “Auto Pay”.

2. Select the account you want to set up recurring payments for.

3. Choose the amount to pay each month: minimum due, total due, or a custom amount.

4. Pick the payment date each month. Try to schedule it at least 2-3 days before your due date.

5. Enter your preferred payment method information.

6. Review the recurring payment details and confirm.

7. Payments will now be automatically withdrawn on the date you specified each month.

With recurring payments, you don’t have to remember to log in and pay each month. Your Recology Sonoma Marin bill is paid automatically so you never miss a payment!

Managing Payment Methods

When paying your bill online, you have the choice to pay from a bank account (checking or savings) or credit/debit card. Here’s how you can manage your payment methods:

• Add – To use a new payment method, select “Add Payment Method” and enter your details.

• Edit – You can update details like expiration dates by selecting “Edit” next to the existing payment.

• Delete – No longer want to store a payment method? Choose “Delete” to remove it.

• Make Primary – Set your preferred default payment method by clicking “Make Primary”.

Keeping your payment information updated ensures your recurring payments will continue without any issues.

Payment Processing Times

Understanding when your online payment will process is important so you can avoid late fees. Here is the processing schedule:

• Bank account payments – Process on the next business day after the payment date selected.

• Credit/debit card payments – Process immediately after the card is approved.

• Weekends/holidays – Payments initiated on non-business days will process on the following business day.

As long as you schedule payments to occur at least 2 business days before your due date, your payment will be applied on time.

Frequently Asked Questions

Below are answers to some common questions about paying your Recology Sonoma Marin bill online:

How do I enroll in paperless billing?

After logging in, click your profile name and select “Paperless Options” to turn off paper bills. You’ll receive email notifications when new bills are ready to view.

Is there a fee for online bill payment?

No, Recology Sonoma Marin does not charge any fees for online payments.

When will a late payment fee be applied to my account?

If your payment is not processed by the due date, a late fee will be charged. See your bill for the specific late fee amount.

How do I update my email address or other account details?

Log in and click your profile name. Here you can change your personal, profile, and paperless settings.

How far back can I view my account history and bills?

You can see account details for the past 24 months through your online account. For older information, please contact Customer Service.

How do I get receipts for payments made?

A payment confirmation will be emailed to you automatically after any online payment. You can also access payment receipts through your payment history.

Who do I contact for help with online bill pay?

Please call Recology Sonoma Marin Customer Service at 707-586-1478 for any online payment support.

Paying your Recology Sonoma Marin bill online through the customer portal is the most convenient way to stay on top of your account. In just minutes, you can check your balance, make one-time payments, set up automatic payments, and manage payment details.