How to Pay Your BPU Bill By Phone

Paying your utility bill to the Kansas City Board of Public Utilities (BPU) is quick and easy by phone. BPU offers a toll-free automated phone payment system that is available 24/7. You can pay your BPU electric, water, and sewer bill over the phone using a bank account, credit card, or debit card. Read on for step-by-step instructions on how to pay your BPU bill by phone.

Benefits of Paying Your BPU Bill By Phone

There are a few key advantages to paying your BPU utility bill by phone:

• It’s fast – The automated system is designed for speed, allowing you to pay in just a few minutes.

• It’s convenient – You can call to pay anytime day or night,

• Multiple payment methods – Use a credit/debit card or checking account

• Get confirmation – You’ll receive a confirmation number for your records.

• Avoid late fees – Pay on your schedule to avoid missing your due date.

• Speak to an agent – Talk to a rep if you need assistance.

Paying by phone lets you take care of your bill quickly and easily on your schedule.

How to Pay Your BPU Bill Using the Automated System

To pay your BPU bill over the phone using the automated system, follow these simple steps:

1. Call 1-855-BPU-BILL (1-855-278-2455) – This toll-free number connects you directly to the BPU payment system.

2. Enter your 10-digit BPU account number – Have your latest bill handy to reference your account number.

3. Choose a payment amount – You can pay your total balance due, make a partial payment, or select a set dollar amount.

4. Select a payment method – Choose whether to pay from your bank account or by credit/debit card.

5. Provide payment details – For a bank account, enter your routing and account numbers. For a card, provide the card number, expiration date, and CVV code.

6. Confirm payment details – Verify that all information entered is correct before submitting.

7. Receive a confirmation number – Write this down for your records to confirm your payment went through.

And that’s it! The payment will be immediately applied to your account. Just follow the prompts to complete the fully automated phone payment process with BPU.

Paying Your BPU Bill By Speaking With a Representative

If you need to speak with a BPU customer service representative about your bill payment, you can do so between 7 AM and 7 PM, Monday through Friday.

To talk to an agent, call the main BPU customer service line at 913-573-9190. Explain that you need to make a payment on your account. Be ready with your:

• BPU account number
• Name on the account
• Service address
• Payment method

The representative will take your payment information and provide a confirmation number. This option is best if you have questions about your bill but still want to pay it over the phone.

What Information to Have Before You Call

To complete your payment as quickly as possible, make sure you have the following handy when you call to pay your BPU bill:

• BPU account number
• Amount you want to pay
• Credit/debit card number or bank account details
• Name, address, and phone number on the account
• Due date for your payment
• Recent bill for reference

Having this information ready allows you to easily navigate the phone prompts and complete the payment without delays.

Payment Receipt and Confirmation

No matter which phone payment option you use, you’ll receive a confirmation number at the end of the call. Be sure to write down this number and keep it with your billing records. It provides proof that BPU received payment from you on a specific date.

You can also login to your BPU account online or check your next bill to see the phone payment applied. The amount paid will be reflected in your updated account balance.

Avoid Late Fees With Phone Payments

One of the biggest perks of paying your BPU utility bill by phone is that you can easily avoid late fees. BPU bills are typically due around the 5th of each month.

As long as you pay by phone before the due date, your payment will be applied on time and you’ll avoid any late penalties. The 24/7 automated system makes it easy to remember and fit a phone payment into your schedule.

Alternative Ways to Pay Your BPU Bill

In addition to paying by phone, BPU offers these other convenient payment options:

• Online using your BPU account
• In person at authorized pay stations
• By mail with a check or money order
• Through auto-draft bank withdrawals
• At walk-up kiosks located around the city

Explore all the payment methods to find the right fit for your needs each month. The phone payment system is just one of many easy ways to pay your Kansas City BPU bill.

Pay Your BPU Utility Bill Today!

Keeping your electric, water, and sewer services running smoothly starts with paying your BPU bill on time each month. In just minutes, you can call the automated phone system at 1-855-BPU-BILL and enter your payment details. It’s one of the fastest and most convenient ways to pay in Kansas City!