How to Pay Your Hialeah Water and Sewer Bill Online

Paying your water and sewer bill in Hialeah just got a whole lot easier. The city recently partnered with Xpress Bill Pay to offer residents a convenient new way to pay their utility bills online. This new online payment system provides a host of useful features to make paying your bill simple and efficient.

Why Pay Online?

There are many benefits to paying your Hialeah water and sewer bill online through Xpress Bill Pay:

• Convenience: You can pay anytime, anywhere with an internet connection. No more mailing payments or driving to City Hall.

• Efficiency: Online payments post to your account immediately, so no more worrying about postal delays. You can also set up autopay to have your bill paid automatically each month.

• Paperless Billing: Go green by opting into paperless billing. Get your bill delivered electronically each month.

• Payment History: The online system stores your payment history so you can easily look back at past bills and payments.

• Account Management Update your account information, manage notifications, and more all through your online account

• Security Xpress Bill Pay uses industry-standard encryption to keep your information safe and secure

Paying online saves you time and gives you peace of mind that your bill is paid accurately and on time, every time.

How to Set Up Your Online Account

Setting up your account with Xpress Bill Pay only takes a few quick steps:

1. Go to www.xpressbillpay.com

2. Select “Sign Up” to create a new account.

3. Enter your account number and other requested information. Your Hialeah water/sewer account number can be found on your paper bill.

4. Create a username and password for your account.

5. Review and accept the terms and conditions.

6. Click “Create Account” and you’re all set!

Once your account is created, you can start receiving and paying bills online right away. You can also go into your settings to set up autopay, paperless billing, notification preferences, and more. Managing your account has never been so simple.

Making a One-Time Payment

When you receive a new bill, paying it through Xpress Bill Pay takes just seconds:

1. Log into your account at www.xpressbillpay.com.

2. Click “Pay Now” for the bill you want to pay.

3. Enter your payment amount and select a payment date.

4. Choose a payment method – credit card, debit card, or e-check.

5. Confirm your payment details and submit.

Your payment will be immediately processed and posted to your City of Hialeah account. It’s that easy! The online system stores your payment methods, so paying future bills is even faster.

Setting Up Autopay

For ultimate convenience, you can enroll in autopay:

1. Log into your Xpress Bill Pay account.

2. Click on “My Profile”.

3. Select the “Payments” tab.

4. Check the box to enable automatic payments and choose when you want payments processed.

With autopay, your bill is paid automatically each month so you never have to think about it again. Your payment will be withdrawn on the due date or on a date you specify, ensuring on-time payments every month.

Changing Your Account Settings

The online payment system makes it easy to manage your account settings and preferences:

• Update your contact information under “My Profile”.

• Change your paperless billing option under “My Profile – Paperless Billing”.

• Edit autopay settings under “My Profile – Payments”.

• View payment history and past statements under “Billing History”.

• Update notification settings under “Notifications”.

• Change your password under “Security”.

All your account settings are managed in one convenient place for complete control.

Getting Help with Your Account

If you ever have questions or need assistance with Xpress Bill Pay, help is available:

• Visit the FAQ page for answers to common questions.

• Use the chat widget on the site to get immediate support.

• Email [email protected] for prompt assistance.

• Call their toll-free support line at 385-218-0343.

Friendly customer service agents are standing by to provide help whenever you need it.

Avoid Late Fees and Disconnection

When you enroll in the online bill pay system, you can prevent late fees and service interruptions by:

• Setting up autopay or scheduling one-time payments for your due date or earlier.

• Opting into payment reminders that alert you when a bill is due.

• Checking your account regularly and paying any outstanding balance.

Late or missed payments can lead to penalties or even water service shut-off, so maintaining your account through Xpress Bill Pay helps avoid unnecessary fees and complications.

Paying your water and sewer bill to the City of Hialeah is now easier than ever thanks to their new online bill pay system through Xpress Bill Pay. By signing up for an account, you can take advantage of convenient features like one-time and autopay options, paperless billing, account management settings, and more. Managing your water/sewer account is now simple, fast, and secure. Sign up today and start enjoying the benefits of paying your Hialeah utility bill online!