Paying your monthly bill is an essential part of being a Verizon Fios customer Read this comprehensive guide to learn all the ways you can pay your Fios bill conveniently online, through the app, in person, and more
Overview of Bill Pay Options for Fios
Verizon offers multiple options for Fios customers to easily pay their bill every month:
- Online via My Verizon website
- My Verizon app
- Auto pay
- Paper-free billing
- Pay in person
- Pay via Fios remote
- One-time payment schedules
You can use checking accounts, savings accounts, debit/credit cards, or cash Continue reading for more details on each payment method
Pay Online Through My Verizon
The easiest way to pay your Fios bill is through the My Verizon website. Simply login to your account and click on “Make Payment” under your balance You can schedule one-time future payments or set up recurring auto pay
To pay online:
- Go to My Verizon website
- Login to your account
- Select “Home” > “Bills” > “Pay Bill”
- Enter payment details
- Confirm payment
Your bank account will be debited or card charged within 24 hours.
Pay Through My Verizon App
Like the website, you can pay your Fios bill on the My Verizon mobile app for iPhone or Android. Download the app and login with your Verizon credentials.
To pay via the app:
- Tap the “Home” tab
- Select “Bills”
- Choose “Pay Bill”
- Enter your payment info
- Confirm the payment
The app provides the same convenience as the website to pay your bill anywhere via your mobile device.
Set Up Auto Pay
Skipping manual payments each month is easy with Auto Pay. Your Fios bill is paid automatically on the due date from your selected payment method.
To enable Auto Pay:
- Go to My Verizon and select “Home” > “Account” > “Auto Pay”
- Choose your preferred payment account
- Confirm auto pay enrollment
Now your monthly Fios bill will be paid on time without any action needed from you.
Go Paperless with Electronic Billing
You can save paper and hassle by enrolling in paper-free billing. Your monthly statements will only be accessible digitally through My Verizon.
To go paperless:
- Login to My Verizon account
- Click your profile icon > “Account Settings”
- Choose “Paperless billing” under “Communication preferences”
- Select paperless billing
Your next bill will arrive in your My Verizon inbox rather than your real one.
Pay in Person at a Verizon Store
Don’t want to pay online? Take your Fios bill payment to an authorized Verizon store near you. You can pay by cash, check, or credit/debit card.
Find your nearest Verizon store location:
- Go to Verizon store locator
- Enter your address
- Click “Fios” under “Store services”
- Get directions to the store
This is a good option if you prefer handling payments face-to-face.
Pay Through Your Fios Set-Top Box
Using your Fios TV remote, you can easily view your bill details and submit payment.
To pay through your Fios box:
- Press the Menu button on remote
- Select “Customer Support” > “My Account”
- Choose “Bill & Payment” > “Pay My Bill”
- Enter payment details with remote
- Confirm payment
Your Verizon account will be credited within 24 hours.
Schedule One-Time Payments in Advance
You may want to schedule a future payment ahead of time, rather than paying right away. My Verizon allows you to pick a specific date for a one-time payment.
To schedule a payment:
- Go to My Verizon website/app
- Select your Fios account
- Click “Pay Bill”
- Choose “Schedule Payment”
- Pick a future date
- Enter payment details
- Confirm scheduled payment
The payment will automatically be processed on the date you selected.
FAQs About Paying Your Fios Bill
Here are answers to some frequently asked questions about paying your monthly Verizon Fios bill:
What are the charges or fees for different payment methods?
There are no Verizon fees for paying your bill online, through the app, auto pay, or paperless billing. Paying in person or scheduling one-time future payments may incur third party fees depending on the payment method.
When will my online/auto payments be processed?
Scheduled future payments will debit/charge on the date selected. One-time payments made right away are processed within 24 hours.
What do I do if I lost my bill and need to see the balance?
Simply login to My Verizon to view your most recent Fios statement with your current account balance and due date.
What is the mailing address to send mailed bill payments?
The mailing address depends on your state. Refer to your latest bill or Verizon website for the correct payment mailing address.
Can I still pay online if I’m not registered with My Verizon?
Yes, you can make one-time payments as a guest through Verizon’s online payment portal without needing a My Verizon account. But setting up an account makes managing and paying your Fios bill easier going forward.
Pay Your Fios Bill Online for Convenience
Hopefully this guide provided all the information on how to easily pay your monthly Verizon Fios bill through the method that works best for you. Paying online via My Verizon website or app is the most popular approach with auto pay or paperless billing saving you time as well. But you also have in-person and mailed payment options available too. Be sure to pay your bill on time each month to avoid any late fees or service interruptions.
