If you have received care from Temple Faculty Physicians, you likely have a medical bill that needs payment. Temple Faculty Physicians make it easy to view and pay your bills through their online patient portal. Read on to learn about the various bill payment options available
Enroll in the Patient Portal
The first step to streamline bill payment is to enroll in Temple Faculty Physicians’ patient portal, called myTempleHealth. This portal gives you 24/7 access to your medical bills and records online.
To sign up, go to my.templehealth.org and click on “New User Sign-Up”. Follow the instructions to activate your account with a verification code.
Once enrolled, you can log in anytime to view your Temple Faculty Physicians bills, make payments, set up payment plans, and more. The portal makes managing your medical bills simple and efficient.
Payment Options
Within the myTempleHealth portal, you have several options to pay your Temple Faculty Physicians bills:
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Online – Pay by credit/debit card or electronic funds transfer from your bank account You can pay one-time or set up recurring payments
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Phone – Call the billing department at 1-800-863-2862 to pay over the phone using a credit/debit card.
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Mail – Send a physical check or money order made payable to “Temple Faculty Physicians” to the address printed on your statement.
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In-Person – Visit the billing office at 3401 N. Broad Street, Philadelphia PA to pay by cash, check, or card.
Online and phone payments are fastest, while mailed payments take 7-10 days to process. Choose the option that fits your needs and budget each month.
Set Up Payment Plans
If you can’t pay your full balance due, Temple Faculty Physicians offers payment plans to make bills more manageable.
Payment plans allow you to divide your balance into smaller monthly payments over 3, 6, 9, or 12 months. There is no fee to enroll and it helps you avoid large lump-sum payments.
To set up a bill payment plan, log into the patient portal and select the “Payment Plan” option. Or call the billing department for assistance.
Avoid Late Fees
Temple Faculty Physicians bills are due 30 days from the statement date printed on your invoice. Late fees may apply if payment is not received on time.
To avoid late fees, pay your bill by the due date or set up a payment plan if you need more time. Mark your calendar with reminders to help ensure on-time payment.
You can also enroll in autopay within the patient portal to have payments automatically deducted each month. This prevents missed payments and late fees.
Get Financial Assistance
If you’re having trouble affording your Temple Faculty Physicians medical bills, financial assistance is available.
Discounts and fee waivers may be granted based on your income, expenses, and family size. There are also special charity care programs for the uninsured.
To apply, request a financial assistance application from the billing department. Submit the completed forms along with income documentation for review.
Go Paperless
Skip the paper bills by going paperless! With e-bills, your statements are emailed to you rather than mailed.
Log into your patient portal account and click on “Paperless Billing” to enroll. This saves paper and gives 24/7 bill access from your computer or phone.
Plus, paperless billing means faster receipt of your bills each month. Go green and reduce clutter!
Understand Your Charges
Don’t understand a charge on your Temple Faculty Physicians bill? The patient portal lets you view billing details and itemized statements.
You can also call or email the billing department with questions. The billing reps can explain fee codes, insurance adjustments, and unpaid balances.
Always reach out if you need help reading your medical bills. The billing staff is there to provide clarification and resolve confusion.
Set Up Account Alerts
To stay on top of new bills and payments, set up account alerts within the patient portal. You can receive emails or texts when:
- A new statement is generated
- A payment succeeds or fails
- An insurance claim is processed
- Your balance drops below a set dollar amount
Alerts help you monitor account activity easily. Turn them on under “Communication Preferences” within your portal profile.
Change Your Billing Date
If needed, you can request to change your Temple Faculty Physicians billing date. This is helpful if you need bills to align better with your pay schedule.
Contact the billing department to ask about adjusting your billing cycle. Provide your preferred statement date that works best for your budget.
Keep in mind this may result in a one-time prorated bill as they transition your account. But then your bills will consistently generate on your new date.
Check Your Balance Regularly
Be proactive by checking your Temple Faculty Physicians account frequently for new bills and balance updates.
Log into your patient portal weekly or set up automatic email alerts. This helps you stay on top of new charges and avoid unexpected last-minute payments.
Monitoring your balance also lets you quickly catch any billing errors before they become problems. Being engaged is key!
With multiple payment methods and plans, Temple Faculty Physicians makes managing your medical bills stress-free. Pay online, by phone, mail or in person. Set up autopay, go paperless and use the portal for simplified billing management.
If costs become an issue, pursue financial assistance. And don’t hesitate to ask questions and get clarification. Maintaining open communication and proactively monitoring your account will keep you informed and in control of healthcare expenses.
Claire Raab MD, President & CEO, Temple Faculty Physicians – Episode 242
Is Temple faculty physicians a center of Excellence?
Temple Faculty Physicians is recognized as having several specialty practices that are considered Centers of Excellence. While remaining committed to serving patients in the North Philadelphia community, the practice has expanded its geographic reach beyond Temple University Hospital’s Health Sciences campus.
Does Temple University Hospital pay for ancillary services?
Your stay at a Temple University Hospital campus or Fox Chase Cancer Center may generate a combined bill for hospital and physician services. You may still receive separate bills from various service providers for ancillary services like ambulance or diagnostic labs.
How do I pay my temple health & Fox Chase cancer center Bill?
Our goal is to make it easy for you to understand our billing process and policies. Pay Your Bill Online — Log into the myTempleHealth patient portal to pay bills for all Temple Health and Fox Chase Cancer Center care with a date of service of October 1, 2022, or after.
Does Temple Health Bill my insurance company?
When you are admitted to or receive services from a Temple Health hospital or physician’s office, you will sign papers accepting financial responsibility for hospitalization and authorizing us to bill your insurance company. To avoid billing errors, it is important that you provide complete and accurate insurance information.
What is the role of a Temple physician?
Temple physicians are clinician-educators and researchers. They are compassionately dedicated to their patients and are renowned for providing high-quality care. They are gifted teachers of medical students, residents, and fellows at the Lewis Katz School of Medicine at Temple University and Temple University Hospital.
What is a temple health patient portal?
Temple Health’s patient portals provide users with the ability to access portions of their electronic health record and manage many of their day-to-day healthcare tasks.