Having a reliable source of clean water is something we often take for granted. But ensuring uninterrupted water service means paying your water bill on time each month or quarter. For Suffolk County Water Authority (SCWA) customers, you have multiple options to pay your water bill conveniently.
In this comprehensive guide I’ll walk through all the ways SCWA offers to pay your water bill. From online payments to pay by phone to in-person options, you can choose the method that works best for you.
Overview of SCWA Bill Payment Choices
SCWA aims to make paying your water bill as easy as possible. Here’s a quick rundown of all the payment methods they offer:
- Pay online through your SCWA account
- Sign up for auto-pay or e-billing
- Pay by phone 24/7
- Pay by text message
- Use Apple Pay or Google Pay
- Pay in-person at authorized retail locations
- Mail a check
- Visit the SCWA Walk-In Center
- Pay at designated pay stations
With this variety of payment channels you can pay your SCWA water bill in a way that fits your needs and preferences. Let’s explore these options in more detail.
Paying Your SCWA Bill Online
The most popular payment method is paying online through your SCWA customer account. Setting up an online account is fast and easy. You can then:
- View your current and past water bills
- Check your account balance
- Make one-time payments
- Set up recurring auto-pay
- Go paperless with e-billing
You can pay by debit/credit card or electronic check. SCWA does not charge any fees for online payments. Paying online provides convenience, savings on postage, and immediate payment processing.
I highly recommend SCWA customers set up and use the online account system for the most streamlined billing and payment experience.
Pay by Phone 24/7
In addition to online payments, SCWA offers a pay by phone option. Call their customer service line at (631) 698-9500 and select the billing and payment menu options. You can pay your water bill over the phone using a debit/credit card or electronic check.
The phone payment system is available 24 hours a day, 7 days a week for your convenience. SCWA also has a TTY line at (631) 589-5210 for hearing impaired customers.
Paying by Text Message
If you prefer, SCWA lets customers pay their water bill through text messaging. You first need to enroll in text notifications through your online account. Once activated, SCWA will text you a payment code when your bill is ready.
To pay, simply text back the payment code provided. The payment method used will be the same as when you first enrolled. It’s a quick and easy way to pay on the go!
Apple Pay and Google Pay Options
For fast, secure mobile payments, SCWA offers Apple Pay and Google Pay when paying your bill online. If you have these digital wallets set up, just select Apple or Google Pay during online checkout. Then authenticate with Touch ID or Face ID. It’s the most convenient way to pay from your iPhone, iPad, or Android device.
Pay in-Person at Retail Locations
If you prefer paying your SCWA water bill in cash, you can do so at more than 350+ authorized retail locations. Stores like CVS, Walmart, 7-Eleven, Dollar General, and Walgreens allow in-person payments.
Just present the cashier with the EZ-Pay badge on your bill. A small $1.99 convenience fee is added when paying at retail locations.
Pay by Mail with Check
Traditional check payments are still accepted by SCWA. Simply mail your check to:
SCWA
PO Box 9044
Hicksville, NY 11802-9044
Be sure to allow 7-10 days for mailed check payments to reach SCWA and post to your account to avoid late fees.
Pay at SCWA Walk-In Center
For in-person assistance, visit the SCWA Customer Walk-In Center located at:
2045 Route 112, Suite 5
Coram, NY 11727
The walk-in center is open Monday – Friday 8:30 AM – 4:30 PM and Saturdays 8:00 AM – 4:00 PM. You can pay your water bill at the front desk by cash, check, money order or credit/debit card.
Pay at Designated Pay Stations
In addition to retail locations, SCWA has partnered with pharmacies, check cashing stores, and other local businesses to offer designated pay stations. There are over a dozen authorized pay stations across Suffolk County. Visit the SCWA website for a complete list and addresses.
5 Tips for Paying Your SCWA Water Bill
Now that you know all the ways to pay your SCWA water bill, here are my top tips for hassle-free payments:
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Go paperless with e-billing to save time and the environment.
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Sign up for autopay or text notifications so you never miss a payment.
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Pay a few days early to avoid late fees if mailing checks.
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Keep your account info updated to avoid processing issues.
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Contact customer support with any billing questions or payment concerns.
Enjoy Convenient SCWA Water Bill Payment
Reliable and affordable water service is vital for our homes and businesses. SCWA makes it easy to stay current on your water bill with flexible payment options to suit your needs.
I recommend SCWA customers sign up for the online account system and autopay or e-billing for maximum efficiency. But you can always pay over the phone, by text, at retail stores, or mail checks if you prefer.
New Bill Pay Options Are Available
Pay By Text, Apple & Google Pay
2024 Drinking Water Quality Report
View our latest drinking water quality report, which covers all of our testing for the calendar year.
Suffolk homeowners could soon be paying $1.73 more a month of water bill
How do I pay my Suffolk County Water Authority Bill?
Thank you for using the Suffolk County Water Authority’s one-time payment service. This service allows you to make a payment by credit card, debit card, or bank account. To pay your bill you will need the security code from your bill and the premise zip code. NEW: SCWA now offers a retail cash payment option.
Where does the Suffolk County Water Authority get its water?
The Suffolk County Water Authority supplies water for approximately 1.2 million residents of Suffolk County, New York. Established in 1951, the Suffolk County Water Authority sources its water solely from the Long Island Aquifer System to help the area sustain its continuing growth.
How do I create a Suffolk County water account?
If you already have an account, you just need to login to the Suffolk County Water site. Suffolk County Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Suffolk County Water website.
Does Suffolk County Water Authority have a walk-in center?
With a focus on excellent customer service, Suffolk County Water Authority offers a range of payment options, including online and E-Billing, and has a walk-in center open during the week and on Saturdays. Information about water quality, customer service, and contact details.
Does Suffolk County water accept credit cards?
Suffolk County Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Suffolk County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
What is the Suffolk County Water Authority Education Center?
Reserve Your Spot for a Fall or Winter Tour. The Suffolk County Water Authority Education Center celebrates the Authority’s history, provides a glimpse into the future of the public water supply and, most importantly, teaches the public of the vital role they play in protecting our most precious resource – our underground drinking water supply.