How Do I Pay My Express Scripts Bill?

Express Scripts makes it easy and convenient to pay your prescription bill online, by phone, by mail, or through the mobile app. By setting up electronic payments or enrolling in autopay, you can ensure your account stays current and avoid any service interruptions.

This guide will explain the various methods for paying your Express Scripts prescription bill and provide tips for staying organized and saving money.

Pay Online

The quickest way to pay your Express Scripts bill is through the online member portal To pay online

1. Login to your Express Scripts account.

2. Click on “Account” in the top menu.

3. Select “Pay Bill”

4. Choose the payment method you want to use – checking account, PayPal, Masterpass, or debit/credit card.

5. Enter your payment information and submit.

Paying online is fast, secure, and lets you view your balance and payment history while making a payment. You’ll receive instant confirmation when your payment is processed. Just be sure to pay at least 2-3 days before your bill’s due date.

Pay Through the Mobile App

In addition to the website, you can download the Express Scripts mobile app and pay your bill through the app. The process is the same as online. You’ll login, tap your account, choose to pay your bill, and submit the payment.

The mobile app makes it easy to pay on-the-go from anywhere and avoid late fees. Enable push notifications so you get bill reminders right on your phone.

Pay By Phone

To pay your bill over the phone, call Express Scripts at the number on your account statement. The automated system will guide you through the process step-by-step:

1. Enter your member ID number.

2. Select the “Pay Bill” option.

3. Choose how you want to pay – checking account or credit/debit card.

4. Provide your payment information.

5. Get a confirmation number when the payment is processed.

The phone payment option is convenient if you prefer talking to an automated system or don’t have access to a computer. Just note any payment made after 6pm CST will be posted the next day.

Pay By Mail

While slower than electronic payments, you can mail a physical check or money order to Express Scripts.

Make sure to include your payment stub from your bill to credit your account properly. Send your payment at least 7-10 days before the due date to ensure it arrives on time.

Only choose mail payment if you have no other options. Mailing delays can lead to late fees if your check doesn’t arrive before the due date.

Enroll in AutoPay

The most hassle-free way to pay your Express Scripts bill is to enroll in auto-pay. This securely links your Express Scripts account to your bank account or credit card.

Your payments will automatically be debited each month on the bill due date. You’ll avoid forgetting payments or mailing delays resulting in late fees.

Just make sure you have sufficient funds on payday. Log in to update your payment method or cancel auto-pay anytime.

Ways to Save on Your Prescriptions

To spend less on your medications each month:

• Ask about generic alternatives to save up to 80%.

• Check the prescription savings club for discounts.

• Use mail order delivery for low Rx prices.

• Look into the Patient Assist Program if eligible for free meds.

• Review your plan’s preferred drug list for copay tiers.

• Use tools like the Express Scripts price checker to compare costs.

Taking advantage of these savings opportunities lowers your monthly bill, making the payments easier to manage.

Avoid Late Payment Fees

Express Scripts charges a late fee if your payment isn’t received before the due date. To avoid late fees:

• Pay online up to 11:59pm CST on the due date.

• When paying by phone, call before 6pm CST on the due date.

• Mail paper checks 7-10 days before the due date.

• Contact customer service if you need to arrange a payment plan for financial hardship.

Don’t let a late payment lead to service interruptions. Stick to payment timelines or request an extension if needed.

Get Account Support

If you have trouble logging in to pay your bill online or have general account questions, the Express Scripts customer service team is available 24/7.

Contact support to:

• Get help with online account access or mobile app.

• Check your balance and confirm receipt of a payment.

• Discuss payment plan options if facing financial hardship.

• Update your contact information or enrollment status.

• Request an invoice or account statement copy.

Reach out by phone, through live online chat, or via the Express Scripts mobile app for quick account help.

Paying your Express Scripts prescription bill is quick and easy through multiple channels. Just monitor your account regularly, choose a preferred payment method, and take advantage of savings opportunities. Follow these steps for seamless bill payment and peace of mind.