Cascade Natural Gas provides natural gas service to homes and businesses across the Pacific Northwest. As a customer, you receive a monthly bill for your natural gas usage. Cascade offers many convenient payment options to fit your schedule and preferences. Keep reading to learn the quickest and easiest ways to pay your Cascade Natural Gas bill.
Online Account Access
The most popular payment method is through Cascade’s online account portal. Setting up an online account is simple:
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Go to wwwcngccom and click on “Login” at the top right,
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On the login page, click on “Register” to create your online account.
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You’ll need your account number, email address, and phone number to complete registration.
Once registered, you can log in anytime to:
- View your current balance
- See past statements and payment history
- Make one-time payments
- Set up recurring automatic payments
- Update payment methods
- Go paperless
Paying through your online account is fast, secure, and available 24/7. I recommend this as the easiest way to pay your bill.
Pay by Phone
Cascade offers a pay-by-phone option through Paymentus. To use it:
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Call 1-833-425-1694. Choose option 1 for English or 2 for Spanish.
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Enter your 10-digit Cascade account number.
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Follow prompts to pay with your debit/credit card.
The automated phone payment system is available anytime. However, a $1.89 third-party fee applies per transaction.
Pay by Mail
To pay by mail, send your check or money order along with your payment stub to:
Cascade Natural Gas
PO Box 5600
Bismarck, ND 58506-5600
Be sure to mail your payment at least 7 days before the due date to ensure on-time delivery and avoid late fees. Do not mail cash payments.
Pay in Person
You have a couple options to pay your Cascade Gas bill in person:
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At an authorized Western Union location. Bring your bill and pay in cash.
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At the Cascade local office during business hours. Locations can be found on their website.
In-person payments allow you to pay with cash, check, money order or credit/debit card.
Pay via Digital Wallet
Cascade partners with Paymentus to accept payments through digital wallets including:
- Apple Pay
- Google Pay
- PayPal
- Venmo
To use a digital wallet, setup the payment through the Cascade online account portal or Paymentus phone line. Convenience fees apply.
Payment Options Overview
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Online – Through your Cascade online account
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Phone – Call Paymentus at 1-833-425-1694
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Mail – Send check/money order to PO Box
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In person – At Western Union or Cascade local office
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Digital wallet – Through online account or Paymentus phone
No matter how you pay, you’ll need your 10-digit Cascade account number.
Payment Types Accepted
Cascade accepts the following payment types depending on method:
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Credit/debit card – Visa, Mastercard, Discover, American Express
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Checking account – Through online or phone payments
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Cash – Accepted for in-person payments
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Money order – Accepted by mail or in-person
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Check – Accepted by mail, in person, or online
Third-party processing fees apply for credit/debit card and digital wallet payments. Payments from a bank account are free.
Payment Deadlines
Your Cascade natural gas bill is due each month by the date printed on your statement. The due date is typically around the 5th of the month.
Payments received after the due date are assessed a late payment fee. The fee is 1.5% of the overdue balance.
I recommend paying your bill at least 5 days early to ensure your payment is received on time. Setting up autopay or email reminders can help avoid late fees.
Finding Your Account Number
If you need to look up your Cascade Gas account number, you have a couple options:
- Log into your online account portal
- Call 1-888-522-1130 to speak with a customer service agent
- Refer to a previous paper or emailed statement
Without your account number, you won’t be able to make a payment. Keep your account number saved in your files for easy access when needed.
AutoPay
For hassle-free bill payment, enroll in AutoPay through your Cascade online account. With AutoPay, the amount due is automatically deducted from your payment method each month on the due date.
To enroll in AutoPay:
- Log into your online account
- Under Billing & Payments, click on AutoPay
- Enter your payment information
- Check the AutoPay box
You can cancel or change AutoPay anytime. It’s an easy way to stay on track with payments.
Payment Assistance
If you’re struggling to pay your Cascade natural gas bill, payment assistance may be available:
- LIHEAP – Helps with heating bills
- Project Share – Bill assistance for limited-income households
Visit the “Assistance Programs” section of Cascade’s website to learn more about applying for payment help.
In Summary
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Register for online account access to easily pay your bill
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Consider AutoPay to ensure your bill gets paid on time
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Pay online, by phone, mail or in person
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Have your account number ready to complete any payment
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Ask about assistance programs if you need help paying
Paying your monthly Cascade Gas bill on time is important. Use this guide to pick the most convenient payment option for you.
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Cascade Natural Gas Budget Payment Program
FAQ
Where can I pay my CNG bill in person?
Where can I pay my consumers gas bill?
Can you pay Cascade Natural Gas with a credit card?
Where can I make free payments on my Cascade Natural gas account?
Free payments on your Cascade Natural Gas account can be made through Western Union’s Convenience Pay service at the following locations. Please ask to use Convenience Pay as the payment method to ensure your transaction is free of charge. View all Locations in a list by clicking
How do I pay my natural gas bill?
As a Cascade Natural Gas customer, you have several convenient options for paying your monthly natural gas bill. Cascade offers online payments, pay by phone, automatic payments, payment locations, and mailing in your payment.
How do I pay my Cascade Bill?
Cascade offers online payments, pay by phone, automatic payments, payment locations, and mailing in your payment. With multiple ways to pay your bill, you can choose the method that works best for your schedule and preferences each month.
How do I contact Cascade Natural Gas?
Along with multiple payment options, Cascade Natural Gas also provides top-notch customer service support. Their team of billing specialists are available by phone Monday-Friday from 7:30 AM – 6:30 PM at 1-888-522-1130.
Is Cascade Natural gas secure?
This website is secure. The service request forms use SSL encryption technology during data transmission. For more information, please review our . Manage your Cascade Natural Gas account online. Access billing, usage data, and make payments with ease.
How do I pay my gas bill with doxo?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Cascade Natural Gas. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account. Fees may apply for other payment methods