How to Pay Your Mayo Clinic Bill Online, By Phone or In Person

Receiving medical care from Mayo Clinic provides access to world-class doctors state-of-the-art facilities and innovative treatments. But it also leads to medical bills that need to be paid. Mayo Clinic offers multiple options for patients to conveniently pay their bills online, by phone, by mail or in person. This guide will explain the various methods for paying your Mayo Clinic bill.

About Mayo Clinic Billing

Mayo Clinic is a not-for-profit medical center with major campuses in Rochester, Minnesota, Jacksonville, Florida and Phoenix/Scottsdale, Arizona. They also have a large network of affiliated community clinics and hospitals in the upper Midwest under the Mayo Clinic Health System name.

Each Mayo Clinic location handles its own billing and payment collection Statements are issued by the specific facility where you received care

Mayo Clinic offers various ways for patients to pay their medical bills:

• Online bill pay
• Phone payments
• Mail-in payments
• In-person payments at a facility
• Automatic payments from a bank account
• Payment plans and financial assistance

Payment is expected within 30 days of receiving your bill. You can view current balances and payment history through the online patient portal.

Paying Your Mayo Clinic Bill Online

The fastest and most convenient way to pay your Mayo Clinic bill is through online bill pay on the patient portal. Follow these simple steps:

1. Go to Patient Online Services and click “Pay as Guest.”

2. Enter your Mayo Clinic account number (guarantor number) and last name. This information can be found on your billing statement.

3. Select the account you want to make a payment towards. You may have multiple open balances.

4. Enter the payment amount and complete the credit card or bank account information.

5. Review the payment details and submit.

Online payments post instantly to your Mayo account. You can also setup recurring payments or view payment history through the portal.

Creating a Patient Portal Account

For added convenience, sign up for a free Patient Online Services account. This allows you to:

• Securely save payment information
• Access medical records
• Communicate with your care team
• Manage appointments
• View test results

Register at Patient Online Services with your account number.

Paying Your Bill by Phone

To pay your Mayo Clinic bill over the phone:

• Call the general line at 1-800-462-0911 to speak with a representative Monday-Friday from 8am-5pm CT.

• Call the automated pay-by-phone line at 1-844-217-9591 to make a payment anytime using the automated system.

Have your account number ready and follow the prompts to make a credit card payment. Phone payments post to your account right away.

Paying in Person at Mayo Clinic

You can pay your Mayo bill in-person at one of their hospital or clinic locations. Bring your billing statement or know your account number.

In-person payments can be made at:

• Cashier’s Office inside Mayo buildings

• Hospital registration desks

• Clinic reception areas

Cash, check, credit and debit cards are accepted. Payments made at Mayo facilities post same-day.

Mailing in Your Mayo Clinic Payment

To pay by mail, send a check or money order to the address listed on your billing statement. Include your account number on the check memo.

Mail payments to:

Mayo Clinic
P.O. Box 790122
St. Louis, MO 63179-0122

Allow 7-10 business days for mailed payments to process. Payments received after the due date will be considered late.

Setting Up Automatic Payments

For hands-free bill payment, enroll in automatic payments through the online patient portal. This will automatically charge your credit card or withdraw from your bank account each month.

To setup automatic payments:

1. Login to Patient Online Services

2. Click “Billing & Payments”

3. Select “Automatic Payments”

4. Enter your payment method and details

5. Choose the date and frequency of payments

6. Review and submit the request

Automatic payments avoid late fees and free up time spent manually paying bills.

Payment Plans and Financial Assistance

If you are unable to pay your full Mayo Clinic bill at once, call 1-800-462-0911 to discuss extended payment plans and medical financial assistance.

Payment plans allow you to divide your balance into more manageable monthly installments. You may also qualify for reduced-cost care based on your income, assets and medical circumstances.

Applying for financial assistance can lower your Mayo Clinic bills. Learn more at the Mayo Clinic Billing and Insurance site.

What Information is Needed to Pay My Bill?

Have these details ready when you are ready to pay your Mayo Clinic bill:

• Mayo Clinic account number (on your statement)
• Patient name
• Service address where care was received
• Statement balance or payment amount
• Payment method (credit card, bank details, etc.)

This information ensures your payment gets applied accurately.

Can I Pay Multiple Mayo Bills at Once?

If you or a family member received care at multiple Mayo Clinic facilities, you may receive separate billing statements. However, you can consolidate payments in one transaction.

Online Payments

• When paying as a guest online, you can opt to “Pay Another Account” after making your first payment.
• Add multiple accounts and submit one total payment.

Phone/In-Person

• Provide the customer service agent with all account numbers you want to pay.
• Specify amounts to allocate to each account.
• Make one payment for the combined total amount due.

Late Payments and Past Due Bills

Mayo Clinic expects full payment within 30 days of receiving your statement. After 30 days, accounts are considered delinquent.

Late bills and past due balances can be subject to:

• Late payment fees and interest charges
• Lower credit scores
• Collection agency referral

Avoid penalties and credit impacts by paying on time. Call 1-800-462-0911 immediately if you anticipate difficulty paying your Mayo Clinic bill.

Mayo Clinic Billing Contact Information

For additional billing questions or account help, contact Mayo Clinic’s financial services team:

Phone: 1-800-462-0911

Online: Chat through Patient Online Services

Mail: Mayo Clinic Billing, P.O. Box 790122, St. Louis, MO 63179-0122

The billing department can explain charges, take payments, set up payment plans, verify insurance coverage and more.

Summary

As one of the top hospitals and medical centers in the U.S., Mayo Clinic provides first-class care. By understanding your billing and payment options, you can effectively manage the financial responsibilities that come with advanced medical treatment. Pay your Mayo Clinic bill online, by phone, mail or in person to maintain good financial standing.