Paying your medical bill can be confusing and stressful. As a patient at The Ohio State University Wexner Medical Center, you have a few options to pay your bill conveniently online through the goosuedu website. In this comprehensive guide, I’ll walk you through the step-by-step process to pay your OSU Wexner Medical Center bill online.
Getting Started on go.osu.edu
To get started paying your OSU Wexner Medical Center bill online, go to go.osu.edu and click on “Pay Bill” in the top menu bar. This will take you to the payment portal.
If you already have an account set up on go.osu.edu, you can simply log in with your username and password. If you don’t have an account, you’ll need to register for one first. Registration is free and only takes a couple of minutes.
Registering for a go.osu.edu Account
To register click on “Register” in the top right corner of the screen. You’ll be asked to provide some basic personal information like your name date of birth, email address, and phone number. Make sure the information you enter matches what OSU Wexner Medical Center has on file for you.
Once you’ve entered your information, click “Continue” and you’ll get a verification code sent to your email Enter the code and click “Verify” to complete the registration process
Logging In to Pay Your Bill
Now that you’ve registered an account, you can log in anytime to pay your OSU Wexner Medical Center bill. Just enter your username and password on the payment portal homepage and click “Sign In.”
If you forget your username or password, you can click the links to reset them. You’ll answer some security questions or have a reset link emailed to you.
Once you’re logged in, you’ll be taken to your account dashboard. Here you can see any outstanding balances and recent payments. To pay your bill, click on “Pay Bill” in the top menu.
Selecting Your Bill
On the pay bill page, you’ll see a list of any outstanding balances you owe to OSU Wexner Medical Center. If you have multiple bills, make sure to select the correct one you want to pay.
You can see the details of each bill by clicking on it, including the date of service, department, and amount due. When you’ve found the bill you want to pay, click the “Pay” button.
If you don’t see the bill you’re looking for, it may not have been generated yet. Bills are usually generated within 30 days of your appointment or procedure. If it’s been longer than that, you may need to contact OSU Wexner Medical Center billing department for help.
Entering Payment Information
After selecting the bill to pay, you’ll be prompted to enter your payment information. Here are the different payment options available:
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Credit/Debit Card – Visa, MasterCard, American Express, and Discover cards are accepted. Enter your card number, expiration date, and CVV security code.
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Electronic Bank Transfer – Pay directly from your checking or savings account. You’ll need to enter your account number and routing number.
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Stored Payment Method – If you’ve paid a bill through go.osu.edu before, your payment information will be stored for future use. Simply select it from the dropdown menu.
Make sure all your card or bank account information is entered correctly to avoid any payment issues. You’ll get the chance to review everything on the next page before submitting.
Reviewing and Submitting Payment
Before you pay, carefully review the payment amount and method you entered. Make any changes if needed. Otherwise, click “Submit Payment” to complete the process.
You’ll get a confirmation page and receipt emailed to you. Your payment will typically process within 1-2 business days. Log back into your go.osu.edu account anytime to view your payment history.
Setting Up Payment Plans
If you can’t pay your full balance at once, OSU Wexner Medical Center offers payment plans to help spread costs over time. On the pay bill page, click “Payment Plan” instead of the pay button.
You’ll be able to set up a monthly payment plan that works for your budget. There are no hidden fees or interest charges. You just need to pay the minimum amount due each month.
Payment plans can also be managed in your go.osu.edu account under the “My Payment Plans” section. Monitor your enrollment status and upcoming scheduled payments.
Using MyChart to Pay Bills
In addition to the go.osu.edu website, you can also pay your OSU Wexner Medical Center bills directly in MyChart.
MyChart is the hospital’s patient portal that gives you 24/7 access to your health information. When logged in, click on the “Billing” tab to view and pay bills. The process is almost identical to the go.osu.edu website.
Paying in MyChart lets you manage all your health and payment tasks in one convenient place. Download the MyChart app on your smartphone to pay bills on the go.
Getting Help with Bill Pay
If you have any other questions or issues with the payment process, don’t hesitate to contact the OSU Wexner Medical Center billing department for assistance. Their team is available by phone 1-800-678-8037 Monday to Friday from 7:30am to 5:30pm.
Paying your bill on time is important, but your health is always the top priority. Work closely with the billing team if you need help managing costs or setting up a payment plan.
Use MyChart to pay your bill
- Pay, download and print your current bill
- Easily access your billing history
- Request appointments, request a prescription renewal, send a message to your provider and more
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FAQ
How much is the late fee for Ohio State University?
What is the credit card convenience fee for Ohio State University?
How do I set up an authorized payer in Ohio State?
Does Ohio State University accept cash payments?
For our safety and your peace of mind, we cannot accept cash payments, either in person or by mail. Please make all checks payable to The Ohio State University and include your Customer Number (CST- ) and Invoice Number (CI-; CIC-; CID-; CIR-) in the Memo line. Failure to include this information with your payment may result in processing delays.
Where can I find a copy of my Ohio State Bill?
On the Ohio State MyHealth mobile app, statements will be found under the Billing tile. If you need a paper copy of your statement, you can print directly from MyChart. Don’t forget: You can pay your bill online. Pay your bill now
How do I contact Ohio State University?
Contact the Ohio State University department or unit who provided your goods or services if you have questions about your bill. Often, their contact information is listed in the Memo line of your invoice.
How do I contact Ohio State MyHealth?
If you have any questions related to paperless billing or need assistance, you can send a MyChart message or call our Customer Service team at 1-800-678-8037 or 614-293-2100. Do you have the Ohio State MyHealth app? Download the MyHealth app and sign up for MyChart today and get care from our experts when you need it, from wherever you are.
Does Ohio State University accept wire transfers?
The Ohio State University accepts both domestic and foreign wire transfers as payment for customer invoices. To obtain our wire transfer information, contact the department or unit who billed you. Their contact information may be included in the Memo of your invoice.
How do I make a payment?
You may choose from one of the following payment methods: Electronic Check Payment (ACH) – use your bank account and routing number for funds withdrawal from your account; there are no fees associated. Select “New Bank Account” when making your payment.