How to Pay Your Cleveland Clinic Bill Over the Phone

Receiving care at any of the Cleveland Clinic’s locations provides you access to world-class physicians cutting-edge treatment, and top-ranked specialty expertise. But that exceptional care comes at a cost which you are responsible for paying.

Thankfully, Cleveland Clinic offers multiple options to pay your medical bills conveniently by phone. This guide explains the various ways you can call in a payment to settle your Cleveland Clinic bill smoothly.

Overview of Paying Your Cleveland Clinic Bill by Phone

You can pay your Cleveland Clinic bill over the phone in several ways

  • Call the automated pay-by-phone line anytime 24/7.

  • Speak to a billing representative during business hours.

  • Set up a recurring payment plan by phone.

  • Discuss payment assistance options with a financial counselor.

Having different phone payment choices allows flexibility based on your needs and schedule.

Paying Your Cleveland Clinic Bill on the Automated Pay-By-Phone Line

The fastest way to pay your Cleveland Clinic bill by phone is through their automated pay-by-phone system. To use it:

  1. Call 800-223-2273.

  2. Select the “Pay Bill” option when prompted.

  3. Enter your 10-digit Cleveland Clinic account number.

  4. Choose whether to pay the full balance or a custom amount.

  5. Provide your credit/debit card details or checking account information.

  6. Follow the voice instructions to process and confirm your payment.

  7. Note down the confirmation number at the end.

This automated phone line is available 24 hours a day, 7 days a week for your convenience. Keep your account number, payment method, and bill amount ready.

Speaking to a Cleveland Clinic Billing Representative

For personal assistance paying your bill over the phone, you can speak to a Cleveland Clinic billing representative Monday through Friday from 8am to 4:30pm EST at:

  • 216-445-6249

  • Toll-free at 866-621-6385

The representative can answer questions about your bill, take a payment, set up payment plans, update billing details, and more. Just have your account information ready when you call.

Setting Up Recurring Payments by Phone

If you need to make regular payments on your Cleveland Clinic bill, you can arrange recurring automatic payments by phone. Options include:

  • Weekly payments

  • Monthly payments

  • Payments on a set date

  • Paying a fixed amount

This ensures your bill gets paid on time automatically without you having to remember to call in each payment.

Discussing Payment Assistance Options Over the Phone

If you’re facing financial hardship and struggling to pay your Cleveland Clinic medical bills, call to speak with a financial counselor about possible assistance options, including:

  • Payment plans and extensions

  • Financial aid and hardship discounts based on income

  • Help applying for Medicaid coverage

  • Resources for medical expense loans or charity care funds

Cleveland Clinic wants to help patients gain access to care. Call early to discuss bills you can’t pay.

Tips for Paying Your Cleveland Clinic Bill by Phone

Follow these tips when paying your Cleveland Clinic bill over the phone:

  • Have your account number, balance, and payment details ready before calling.

  • Note down the confirmation number for your records.

  • Opt for the automated system for quick, simple payments anytime.

  • Set up recurring payments to avoid missing payments.

  • Stay on the line to speak with a representative if you have questions.

  • Contact billing support if your payment doesn’t process correctly.

  • Ask about financial assistance programs if needed.

Paying your Cleveland Clinic bill by phone is easy and efficient. Just select the option that best matches your needs.

Benefits of Paying Your Cleveland Clinic Bill by Phone

Paying your Cleveland Clinic medical bill over the phone offers many benefits including:

  • 24/7 access through the automated phone line.

  • Payment receipts are emailed for your records.

  • Support from phone representatives during business hours.

  • Ability to schedule automatic recurring payments.

  • Discuss customized payment plans based on your situation.

  • Immediate confirmation when your payment is processed.

  • Quick and easy way to pay from home.

  • More secure than mailing cash or check payments.

  • Get questions answered directly by phone support.

Don’t let medical bills pile up. Call Cleveland Clinic today to pay your bill and discuss any payment help needed.

Cleveland Clinic Bill Pay Phone Number

Pay Your Bill Online

Patients can view their statements and pay electronically through our guest payment option in MyChart. This service is available for U.S. patients only and services provided at Cleveland Clinic Florida Weston Hospital and Cleveland Clinic Indian River Hospital outpatient clinics.

Patients can now view their statements and pay electronically in MyChart, offering a secure option for managing your account that is available 24/7.

If you are a patient at one of our Martin Health facilities, you can use our online quick payment option.

How Do I Estimate How Much My Procedure Will Cost?

For a real-time estimate of an upcoming procedure or exam, please use our cost estimator tools or refer to our list of shoppable services below. You can also speak with a patient financial advocate for any additional questions you have.

The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient. The estimates provided are only related to your Cleveland Clinic providers. Your independent, personal physician or other physicians providing you with services related to your hospital stay or visit will bill you separately. These providers may or may not participate in the same health plans as the hospital. Please contact them directly to verify that they participate in your health plan. For contact details for these providers, please use our Find a Doctor search tools for Weston, Martin Health or Indian River.

If you would like to compare our charges to other providers please visit the following sites:

New lawsuit claims Cleveland Clinic uses ‘deceptive’ billing practices; Clinic responds

FAQ

What is the 800 number for the Cleveland Clinic?

Appointment & Access Number
Appointments
Ohio: 866.320.4573 Florida: 877.463.2010 Canada: 888.507.6885 Nevada (Neurology): 702.483.6000 Cleveland Clinic Childrens: 216.444.5437
Questions
Ohio: 800.223.2273 Florida: 866.293.7866 Nevada (Neurology): 702.483.6000 Canada: 888.507.6885

Can I self pay at Cleveland Clinic?

If you are a self-paying patient, we will give you an estimate of your medical care costs before you have your first appointment, or are admitted to Cleveland Clinic. Estimates include all of the procedures and services you will receive.

How to get on a payment plan for medical bills?

Set up a payment plan Many medical providers, including physicians, dentists and hospitals, can work out a no- or low-interest payment plan for your medical bills. This is one of the simplest and most common ways to resolve a bill you can’t afford in one payment.

What is the phone number for UH Cleveland medical Center billing?

Do you have questions about your bill, balance or payments? Call 216-844-8299 or toll-free 1-800-859-5906, Monday – Friday, 8 a.m. – 5:30 p.m.

How do I contact Cleveland Clinic?

Submit a request via our secure online form. Cleveland Clinic has more that 80 locations around the world. Get phone numbers, addresses, maps and directions for each. Need assistance? Discover how to get in contact with Cleveland Clinic by phone, web or by visiting a location in person. Call, click or visit a location today.

How do I pay my Cleveland Clinic Bill?

Patients can pay their bill online, by phone or by mail, as well as in-person at certain Cleveland Clinic locations. We also offer additional options for patients who need help paying their bill, including financial assistance, payment plans and the ability to speak with our Patient Financial Advocates. Need Financial Assistance?

What payment methods does Cleveland Clinic accept?

Cleveland Clinic accepts the following forms of payment and does not charge any processing fees: Check or money order. All major credit cards. Electronic checks. Payroll deduction (Cleveland Clinic employees only). Health Savings Account (HSA). Patients can pay their bill online through MyChart.

What financing options does Cleveland Clinic offer?

Cleveland Clinic provides alternative financing options for patients that need help paying their medical bills. Find total costs incurred for different medical procedures, comprehensive lists of charges for each of our hospitals and more. Need Financial Assistance? Cleveland Clinic patients can pay their bill online or by phone.

How do I contact Cleveland Clinic Mercy Hospital?

For questions, please call our Patient Information Line at 330.489.1105. Offering a secure option for managing your account, patients can view their statements and pay electronically in MyChart. Find information related to billing, insurance, Medicare and financial assistance at Cleveland Clinic Mercy Hospital.

Are all Cleveland Clinic services on a single billing statement?

Nearly all Cleveland Clinic services will be on a single billing statement. However, some services – including some physicians who practice at our community hosptials, some radiology, anesthesiology, and certain laboratory services – continue to bill separately.

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