Southern Utilities Company provides water and sewer services to residential and commercial customers in Tyler, Texas and surrounding areas If you are a Southern Utilities customer, you can easily pay your utility bill online through multiple options This guide will walk you through the available bill payment methods to pay your Southern Utilities Tyler TX bill online.
Ways to Pay Your Southern Utilities Bill
Southern Utilities offers various convenient options to pay your water/sewer bill online without mailing a check or visiting their office
Pay on Southern Utilities Website
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Click on Pay My Bill and enter your account information
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Choose a payment method – credit/debit card or electronic check
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Enter payment details and submit
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Payment will be processed directly on their website
Pay through Your Bank
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Log in to your bank’s online banking or mobile app
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Add Southern Utilities as a payee with their billing address
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Schedule a one-time or recurring online payment from your bank account
Pay through doxo
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Go to doxo.com
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Enter your Southern Utilities account number
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Choose payment method – card, bank account, Apple Pay
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Enter details and pay one-time or recurring bill
doxo will process the payment to Southern Utilities on your behalf.
Pay by Phone
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Call Southern Utilities at 903-593-2588
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Provide your account information and payment details
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A customer service agent will process your payment over the phone
Pay by Mail
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Send a check or money order to:
Southern Utilities Company
PO Box 1109
Tyler, TX 75710
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Include your account number on the check
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Allow 5-7 days for mailed payments to process
Tips for Paying Your Southern Utilities Bill Online
Follow these tips to easily pay your Southern Utilities bill online:
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Set up recurring payments to avoid late fees
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Sign up for paperless billing to get bills electronically
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Register your account on the website for quick online access
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Opt in to get payment confirmations and reminders
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Have your account number handy when making payments
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Allow 2-3 business days for online payments
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If paying by mail, send early before due date
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Contact customer support if your payment doesn’t process
Information Needed to Pay Bill Online
To pay your Southern Utilities bill online directly or through doxo, you will need:
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Southern Utilities Account Number
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Service address
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Name on the account
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Payment amount due
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Credit/debit card or bank account information
Having these details ready will allow quick and easy online payments.
Benefits of Paying Online
Paying your Southern Utilities bill online provides many benefits like:
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Convenience of paying anytime, anywhere online
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Avoid late payment fees with timely payments
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Payment tracking and confirmation
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No more paper bills or mailing checks
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Set up auto-payments for due date reminders
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Earn rewards when paying by card
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Access payment history easily
Southern Utilities Payment FAQs
Here are answers to some frequently asked questions about paying Southern Utilities bills online:
Is there a fee to pay online?
No, there are no fees for paying online with e-check or credit/debit card.
When will online payments process?
Web payments process in 1 business day. Allow 2-3 days to post to your account.
Can I pay without an account number?
You need your account number to pay online. Contact Southern Utilities if you don’t have it.
What is the latest I can pay?
Make payments before 11:59 pm CST on due date to avoid late fees.
What do I do if my payment doesn’t go through?
Contact customer support if your payment fails. You can try paying again. Late fees may apply if after due date.
Can I set up recurring payments?
Yes, you can schedule recurring monthly payments on their website or through doxo.
