Living in the city of Pasadena, TX comes with the responsibility of paying your water bill to receive continuous service. While it may not be the most exciting task, paying your water bill on time is crucial for keeping water running to your home or business. As a resident, I want to share the ins and outs of Pasadena water billing so you can pay your bill quickly, easily, and without any headaches.
Understanding Your Pasadena Water Bill
When your Pasadena water bill arrives, take some time to review the charges before paying. Your bill includes:
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Water usage charge – Based on the amount of water used per gallon as recorded by your water meter. Watch for leaks to avoid high usage charges!
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Wastewater (sewer) charge – This covers sewer system operation and maintenance. It’s based on your water consumption.
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Service availability charge – A fixed monthly fee for access to water service
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Account maintenance fee – For customer account servicing and administrative costs.
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Taxes – State taxes on the water services.
Review your usage and charges each month to catch any billing errors. Contact Pasadena Water Billing with questions at 713-475-5566.
When to Pay Your Pasadena Water Bill
Water bills are mailed monthly and due 21 days after the billing date shown at the top of your bill.
It’s essential to pay your bill by the due date to avoid penalties. If not paid on time, a 10% late fee will be added to your balance after the due date.
Mark your calendar with each month’s due date as soon as you receive the bill to remember to pay on time. Setting up automatic payments is also a great way to avoid late fees.
Ways to Pay Your Water Bill in Pasadena
The City of Pasadena offers several payment options to fit every resident’s needs:
Pay Online
The fastest and easiest way to pay is through the City of Pasadena website. You can pay using credit/debit cards, checking or savings accounts. Convenience fees apply to credit/debit card payments.
Pay by Phone
Call the Payment Center anytime at 1-855-748-3075 to pay your water bill via automated system using your credit/debit card or checking account.
Pay by Mail
Detach the payment stub from your printed bill and mail with your check or money order in the return envelope provided. Allow 7-10 days for delivery to avoid late fees.
Pay in Person
Head to the Water Billing office at 1202 Southmore Ave and pay your bill in person with cash, check, money order or credit/debit card. The office is open Monday-Friday from 7:30am to 5pm.
Auto-Pay
Sign up to have your water bill paid automatically each month using the AutoPay Authorization Form. Avoid late fees forever!
Budget Billing
Pay a fixed amount each month based on your average water usage over the past year. Apply using the Budget Billing Plan Application.
Payment Arrangements
If you cannot pay in full, call 713-475-5566 to set up approved payment plan arrangements and avoid disconnection. Proof of income is required.
Assistance Programs
Payment help and plumbing repair assistance programs are available for qualifying low-income customers. Learn more here.
Paying your Pasadena water bill on time is key to avoiding penalties and keeping your water flowing. Be sure to use one of the many convenient payment options, and contact the city with any account issues. Don’t let your water bill become overdue!
Pasadena, TX Water Quality Assessment: What You Need To Know
FAQ
How do I pay my water bill in Texas?
Where does Pasadena Texas get its water?
Where can I pay my water bill in Tucson?
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Planning and Development Services Center
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Patrick K. Hardesty Midtown Multi-Service Center
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Eastside City Hall
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Downtown
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Midtown
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Eastside
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201 N Stone Ave
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1100 S Alvernon Way
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7820 E Broadway Blvd
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8:30am to 4:30pm
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8:30am to 4:30pm
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8:30am to 4:30pm
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cashier only
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dropbox & cashier
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dropbox only
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How do I pay my water bill in Pasadena Texas?
The City of Pasadena Water Department, located in Pasadena, Texas, provides water services to approximately 36,000 accounts. The department offers a water leak assistance program and new or upgraded water services. Customers can pay their bills by calling the office during business hours, or by using the night depository after hours.
What does the Pasadena Water billing department do?
The City of Pasadena Water Billing department is responsible for meter reading, billing, collection, and customer service for approximately 36,000 water accounts in Pasadena, Texas. The department offers various payment options, including in person, over the phone, online, and by mail, as well as a night depository for after-hours payments.
Does Pasadena have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires City of Pasadena Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.