Paying your monthly municipal utilities bill is an important responsibility as a resident or business owner in Cedar Rapids, Iowa. The city provides water, sewer, stormwater management, sanitation and other key services. In return, customers must pay their utility bills on time each month. The Cedar Rapids Utilities Department offers various payment options to make it easy and convenient. This article will explain the different methods for paying your municipal utilities bill in Cedar Rapids.
Overview of Cedar Rapids Utilities
The Utilities Department for the City of Cedar Rapids provides the essential services that support public and environmental health in the community. Key services include:
- Drinking water treatment and distribution
- Wastewater treatment
- Stormwater management
- Garbage, recycling and yard waste collection
- Sewer maintenance
These utilities are funded through monthly bills sent to Cedar Rapids customers based on their service address. Bills are issued monthly and payment is due by the due date printed on your statement Failure to pay on time can result in late fees or service shutoffs.
Read on to learn about the various payment options available for paying your municipal utilities bill in Cedar Rapids
Payment Options from Cedar Rapids Utilities
The City of Cedar Rapids offers flexibility when it comes to paying your monthly municipal utilities bill Choose the most convenient option for you
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Online – Pay through the online payment portal using a credit/debit card or e-check. A $1.95 transaction fee applies.
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Phone – Call 319-286-5900 to pay over the phone using a card.
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Mail – Detach payment stub from bill and mail with check or money order to the address listed.
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Drop Box – Place your payment in the drop box at the Water Administration Building.
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In Person – Bring payment to the Water Admin Building or Hiawatha City Hall.
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Auto Draft – Sign up to have payments automatically deducted from your bank account each month.
Paying Online Step-by-Step
Paying your municipal utilities bill online is the quickest and most convenient option. Here are step-by-step instructions:
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Go to www.municipalonlinepayments.com/cedarrapidsia/utilities
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Click on “Pay Bill” and enter your account number and last name.
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Select the account you wish to pay. You can pay multiple accounts in one transaction.
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Enter payment amount and complete card or e-check information.
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Review payment details and click “Continue”.
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Verify information is correct and click “Process Payment” to complete.
You will receive an email confirmation with your payment details. The funds will immediately apply to your account balance.
Paying by Phone
You can also pay your municipal utilities bill easily over the phone:
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Call 319-286-5900
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Select the “Make a Payment” option.
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Enter your Cedar Rapids utility account number.
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Choose a payment amount and follow prompts to enter card details.
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A representative will process and confirm your payment.
Paying by Mail
To pay your municipal utilities bill by mail:
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Write your account number on your check or money order.
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Make it payable to City of Cedar Rapids.
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Detach payment stub from your bill and place it in the return envelope.
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Mail at least 5 business days before due date for on-time payment.
Double check that your mailed payment will arrive on time to avoid any late fees. Expect a paper receipt on your next billing statement.
Paying In Person
You can pay your municipal utilities bill in person at:
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Water Administration Building – 1111 Shaver Rd NE
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Hiawatha City Hall – 101 Emmons St.
Bring your payment stub or account number. Accepted payment methods are cash, check, money order or card.
Manage Your Account Online
Sign up for an online account through the customer portal to:
- View current and past bills
- Monitor usage
- Store payment information
- Receive notifications
- Go paperless
Accessing your account online makes managing your municipal utilities fast, easy and secure.
Avoid Late Fees and Service Disruptions
Pay your municipal utilities bill in full and on time each month to avoid penalties. Late fees apply after the due date. Failure to pay can eventually result in water shutoffs or other service disruptions.
Contact Customer Service immediately if you anticipate having trouble paying on time. They can discuss payment plan options and financial assistance programs for qualifying customers.
Keeping your utility accounts in good standing is an essential responsibility as a Cedar Rapids resident or business owner. Take advantage of the many convenient payment options to pay your bill hassle-free each month.
There are several convenient ways to pay your municipal utilities bill.
The City of Cedar Rapids is excited to partner with Paymentus to provide an all-new utility bill payment system for Cedar Rapids residents. Our online Customer Portal combines convenience, a simplistic user interface and enhanced security to make payments easier than ever. Pay online using the payment method you prefer today!
Payment options include:
- ACH/eCheck, with no fees!
- Debit
- Credit Card (Visa, Mastercard, Discover, American Express)
- PayPal
Online payments are posted to your account in 1–2 business days. There is a $750.00 limit per transaction, unless you are using AutoPay.
To pay by phone, call 1-888-821-2215. Please have your utility account number and credit card information available when you call.
Payment options include:
- eCheck, with no fees!
- Debit
- Credit Card (Visa, Mastercard, Discover, American Express)
- Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters.
- Pay by check at select local business pay stations (listed below).
|
Store |
Address |
Payment Options |
|---|---|---|
|
Hy-Vee Foods |
1843 Johnson Ave. NW |
Checks Only |
|
20 Wilson Ave. SW |
||
|
4035 Mt. Vernon Rd. SE |
Checks Only |
Hy-Vee and Hy-Vee Drugstore locations not listed on the chart above are not able to accept Utility Bill Payments.
Community Pay Station payments are posted to your account within 3 business days. Please call customer service to note your account.
Drop box locations are listed below. Please include your payment stub. Check or money orders only. Payments received by Noon are posted same day. Payments received after Noon are posted next day.
- City Hall Walk-up Drop Box101 First Street SE Walk-up location on the northeast corner of City Hall, near the north stairs on the east face of the building (just off the corner of 1st Avenue E and 1st Street SE.) Free temporary parking spots are available along 1st Street SE.
- Water Administration Building Drive-up Drop Box 1111 Shaver Road NE Located on the northeast corner of the Water Administration Building.
Mail check or money order payments to:
Cedar Rapids Municipal Utilities PO Box 3255 Cedar Rapids, IA 52406-3255
Initiate an eCheck through your banks bill payment portal. Most local banks have the Cedar Rapids Utilities routing information on file. Youll simply need to provide your ten-digit utilities account number. You can find your account number printed on your bi-monthly bill. If your bank does not have our routing information on file, use our address: PO Box 3255, Cedar Rapids, IA 52406-3255.
If you need your utilities account number, contact Utilities Customer Service during regular business hours at 319-286-5900 or email [email protected].
Utility Bill Pay Options
FAQ
How do I stop service at Cedar Rapids Utilities?
What is the average water bill in Cedar Rapids?
What is the address for the city of Cedar Rapids org?
How do I pay my utility bill in Cedar Rapids?
Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters. Pay by check at select local business pay stations. The City of Cedar Rapids is excited to partner with Paymentus to provide an all-new utility bill payment system for Cedar Rapids residents.
How do I make a one-time payment in Cedar Rapids City?
You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment. When you move to a new home in Cedar Rapids City, you’ll most likely already have running water, but you’ll still need to set up water service with the Cedar Rapids Water Department (CRWD).
What is Cedar Rapids’ payment system for non-utility billing?
Cedar Rapids launches payment system for non-utility billing The system is geared to provided improved payment capabilities for users to manage their bills more conveniently. The system is geared to provided improved payment capabilities for users to manage their bills more conveniently.
How long does it take to get water service in Cedar Rapids?
When you move to a new home in Cedar Rapids City, you’ll most likely already have running water, but you’ll still need to set up water service with the Cedar Rapids Water Department (CRWD). Luckily, Cedar Rapids has made it pretty simple with the following online form. Starting service generally takes just two business days.
What does Cedar Rapids Water Division do?
Provides water services to Cedar Rapids, Iowa, and surrounding areas, with a water source from shallow vertical and collector wells in sand and gravel deposits along the Cedar River. The Cedar Rapids Water Division, located in Cedar Rapids, Iowa, provides water services to the city and surrounding areas.
How do I pay my municipal utilities bill?
There are several convenient ways to pay your municipal utilities bill. Click on a link below to learn more: Make cash, check, money order, credit, debit, or GreenDot payments at local WalMart Money Services counters. Pay by check at select local business pay stations.