How to Pay Your Frontier Bill In Person

Frontier offers various payment options for customers to pay their bill conveniently. While online, phone and mail payments are popular choices, Frontier also allows in-person payments for those who prefer face-to-face transactions or need same-day payment processing. This guide covers everything you need to know about paying your Frontier bill in person.

Frontier Authorized Payment Locations

To pay your Frontier bill in person you must visit one of Frontier’s authorized payment locations. There are thousands of retail outlets across Frontier’s service area that accept bill payments.

To find an authorized payment location near you:

• Visit CheckFreePay and enter your zip code. This will show a list of nearby in-person payment options.

• Call Frontier at 800-921-8101 and speak with a customer service agent. They can lookup payment locations in your area.

• Use the Payment Locator tool by entering your zip code.

Some common types of authorized payment locations include:

• Retail stores – Walmart, Kroger, CVS, Walgreens, 7-Eleven

• Banks – Wells Fargo, Bank of America, Chase, credit unions

• Check cashing stores – ACE Cash Express, Check Into Cash

• Money transfer outlets – Western Union, MoneyGram

• Other payment processors – InComm, Fiserv

Payment can be made at any authorized location during their business hours. Many are open late and weekends for convenience.

Accepted Payment Methods

The payment methods accepted at Frontier authorized locations are:

• Cash

• Personal check

• Money order

Cash and money orders allow same day payment processing. Personal checks take 1 business day to process.

Credit and debit cards are not accepted for in-person Frontier bill payment. You must use your card online, in the mobile app, by phone, or register it to AutoPay.

Payment Processing Time

In-person Frontier bill payments are processed as follows:

• Cash – Applied to your account same day.

• Money order – Also processed same day.

• Personal check – Takes 1 business day to clear and post to your account.

So cash and money orders provide instant payment, while checks have a slight delay.

Mail payments take longer, so in-person payments are preferred when you need immediate processing.

In-Person Payment Fees

There is a $1.50 convenience fee charged by Frontier for each in-person bill payment transaction. This covers the processing costs.

You’ll want to factor this extra $1.50 fee into your payment amount. No convenience fees apply for online, phone, mail or AutoPay options.

Same Day Payment Cutoff Times

To have an in-person payment applied to your account the same day, be sure to pay before these daily cutoff times:

• Cash/Money order payments – Must be made by 5:30 PM local time

• Personal check payments – Cutoff is earlier at 1:00 PM local time

Payments made after the cutoff time will be processed the next business day.

Getting an In-Person Payment Receipt

It’s recommended to keep the receipt from your in-person Frontier bill payment as proof of payment. Here are some tips:

• For cash/check payments, the payment location will provide a paper receipt.

• If paying by money order, keep the money order stub.

• You can also access payment receipts in your Frontier Account Manager.

• Receipts prove date, time, location and amount paid if any issues arise.

Why Pay In Person?

There are a few key reasons customers may prefer paying their Frontier bill in person:

• You don’t have an active checking account or credit card needed for electronic payments

• You want same day payment processing that cash/money orders provide

• You prefer in-person transactions and customer service

• Your account is past due and you need instant processing to avoid service interruption

• You had issues with other payment options

• You missed the mail pickup time for sending a check

While less common today, some customers simply like the experience of in-person payments over digital options.

Tips for In-Person Bill Pay

Follow these tips to ensure smooth in-person Frontier bill payment:

• Locate a nearby authorized payment location, or call Frontier to lookup options

• Know the fees – $1.50 convenience fee applies per transaction

• Bring cash, valid check, or money order for accepted payment types

• Have your Frontier account number handy

• Pay before the 5:30PM (1PM for checks) cutoff for same day processing

• Get a receipt as payment proof

• Double check payment amount covers total bill balance due

• Avoid delays and late fees by paying at least a day before your due date

Paying your Frontier bill in person is simple, fast and provides same day processing when needed. Just visit an authorized payment location with your account details and payment for on-the-spot bill payment service.

Frequently Asked Questions About In-Person Payments

Where can I pay my Frontier bill in person?

Frontier has thousands of authorized bill payment locations across its service area, including major retailers, check cashing stores, banks, and other payment processors. Use the zip code locator tools to find one nearby.

What are the most common in-person payment locations?

Popular stores for Frontier bill pay include Walmart, Kroger, CVS, Walgreens, 7-Eleven, Ace Cash Express, Western Union, MoneyGram, banks, credit unions, and other financial establishments.

What is the fee for paying my Frontier bill in person?

There is a $1.50 convenience fee per in-person transaction. No fee applies when paying online, by phone, mail or autopay.

Can I pay by credit card when paying my Frontier bill in person?

No, only cash, check, or money order is accepted for in-person payments. To use a credit or debit card, pay online, by phone, or set up autopay.

How long does it take for an in-person payment to process?

Cash and money orders are applied same day. Personal checks take 1 business day to clear and post to your account.

What time is the cutoff for same day processing of in-person payments?

To get same day processing, in-person payments must be made by 5:30PM for cash/money orders and 1:00PM for personal checks.

Why would I pay my Frontier bill in person vs. other payment methods?

Customers may prefer paying in person to get instant processing, if they don’t have bank accounts or cards for electronic payments, due to account issues, or simply because they like in-person service.

In-person bill payment remains a simple and quick option for Frontier customers who need or prefer face-to-face payment transactions. Just be aware of the convenience fees and payment processing times when paying your Frontier bill in person.