Jones County Water provides water utility services to residents and businesses in Jones County, Georgia. They make paying your water bill quick and convenient through several options – online, by phone, in person or by mail. This guide will outline the various ways to pay your Jones County water bill, important due dates and tips for avoiding late fees.
Online Payment Options
Paying online is the fastest and most convenient way to pay your Jones County water bill. Here are the online payment options:
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Direct Online Pay – On the online payment portal, enter your account number and billing zip code to make one-time or recurring payments from a bank account or credit/debit card.
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Text to Pay – Sign up through the online account portal to make payments via text message Just text a keyword to the provided phone number
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Auto Bill Pay – Also set up through the online portal Your bill will be paid automatically each month directly from your bank account
The online payment options allow instant payments 24/7 and avoid delayed processing times.
Paying by Phone
You can pay your Jones County water bill over the phone using the automated payment system at 1-833-303-3774 Have your account number ready to access your account and make a payment
In Person Payments
For in person payments, you have a couple options:
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At the Jones County Water Department office located at 166 Industrial Blvd, Gray, GA – Monday to Friday 8am to 5pm.
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Drop your payment in one of the conveniently located water bill pay boxes at:
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Jones County Water Department
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KNA Grocery/CITGO Station at 1359 Highway 22, Haddock, GA
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At the Jones County Government Center during business hours.
Cash, check, money order or credit/debit cards are accepted for in person payments.
Paying by Mail
You can mail your water bill payment to:
Jones County Water
PO Box 1359
Gray, GA 31032
Allow 5-7 business days for mailed payments to avoid late fees.
Due Dates and Late Fees
Jones County water bills are due by the 15th of each month. A $15 late fee applies if payment is not received by 5pm on the due date.
After the due date, there is a 7 day grace period before water service can be disconnected for non-payment. A $50 reconnection fee also applies for reactivating a disconnected account.
Setting up autopay is the best way to avoid late fees. But also be sure to pay by the due date when making manual payments.
New Customer Signup
New customers can sign up for Jones County water service at the water department office on Highway 49 in Macon. Fill out the required forms and pay a $25 application fee and any deposit fees. Photo ID and proof of address are also required.
Tips for Jones County Water Bill Pay
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Review your monthly bill for the due date and current charges due.
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Mark your calendar with bill pay reminders to avoid forgetting.
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Sign up for paperless billing and text alerts to get notifications when your bill is ready.
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Avoid account suspensions and fees by paying on time, every time.
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Contact Jones County Water immediately if you foresee difficulty paying on time. Discuss payment plan options.
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Update your contact information so you continue receiving important account notices.
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Monitor your usage for abnormal spikes that may indicate leaks. Report leaks immediately.
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Consider water conservation to help lower usage and bills.
Paying your Jones County water bill through the convenient online portal saves time and gives 24/7 account access. But Jones County offers flexible options – online, phone, mail or in person – to suit your needs. Just be sure to pay by each month’s due date to avoid penalties.
Frequently Asked Questions
What are the Jones County water office hours for in person payments?
The Jones County Water office is open Monday to Friday, 8am to 5pm, excluding holidays. A drop box is also available for after hours.
What is the late fee amount for a late water bill payment?
If your payment is not received by the due date, a $15 late fee is charged by Jones County Water.
How long do I have until my water is shut off for non-payment?
You have 7 days past due before Jones County Water can disconnect service for non-payment.
What are the ways I can pay my water bill?
Payment options include online, phone, mail, auto pay, in person at the water office or drop boxes, or at the county government center.
What is the Jones County Water phone pay number?
To pay by phone, call the automated payment system at 1-833-303-3774 and have your account number ready.
Can I receive email or text alerts for my water bill?
Yes, Jones County Water customers can sign up for paperless billing and text notifications through their online account portal.
What do I do if I’m unable to pay my bill in full?
Contact Jones County Water immediately if you are struggling to make payments. They can discuss payment plan options or hardship assistance programs.
Where is the water department located to pay my bill in person?
The Jones County Water office is located at 166 Industrial Blvd in Gray, GA. They accept in person payments Monday-Friday, 8am-5pm.
Taking advantage of the convenient online payment system can make paying your Jones County water bill quick and easy each month. Just be sure to pay the amount due by the 15th of each month to avoid penalties.
