For some customers, paying bills online can feel impersonal. You may prefer the familiarity of paying your Cricket Wireless phone bill in person. The good news is Cricket offers many authorized retail locations and payment centers nationwide that accept cash payments. Read on to learn about paying your Cricket bill at a store near you.
Overview of In-Person Bill Payment
Paying your monthly Cricket Wireless bill in-person provides a few advantages
- Make a payment with cash if you prefer not to use cards online
- Receive instant payment confirmation with a receipt
- Speak directly with customer service staff if needed
- Avoid waiting for mailed payments to process
While automatic payments are convenient, an in-person payment may fit your preferences better. Here’s what to expect when paying at a Cricket store.
Cricket Authorized Retail Locations
Cricket has over 2,000 corporate-owned stores and authorized retailers across the United States To find one near you
- Visit the Cricket Wireless website and use the store locator tool
- Search the store locator map on the Cricket Wireless app
- Call Cricket customer support at 1-800-274-2538 for help finding a location
As long as the store is a corporate or authorized retailer, you can pay your bill there in person. Bring your Cricket account number to expedite payment.
Other Payment Center Options
In addition to Cricket stores, you can pay your bill at thousands of authorized payment centers like:
- 7-Eleven
- Albertsons
- Vons
- And other retail chains and independent stores
Check your monthly bill for nearby payment locations or use the payment locator on MyCricket.com. If you see the pay-in-person sign, you can pay there.
Accepted In-Person Payment Types
Cricket accepts the following payment methods when you pay in-store or at a payment center:
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Cash – Most widely accepted payment type.
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Credit/debit card – Visa, Mastercard, American Express and Discover cards are allowed.
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Mobile Pay – Apple Pay, Google Pay, and Samsung Pay accepted at Cricket stores.
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Prepaid debit card – Any major brand prepaid card works.
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Retail gift card – Popular merchant gift cards are accepted.
Note that personal checks or money orders are NOT accepted by Cricket for in-person bill payment.
Be Aware of Potential Fees
When paying your Cricket bill in-person, be aware that a $5 “Customer Assistance Fee” may apply at Cricket stores and via phone payments. This covers staff time to process payments.
However, there is NO fee when:
- Paying in CT or VT Cricket stores
- Paying a CT billing address account
- Paying cash at a payment center like 7-Eleven
Step-by-Step Guide to In-Store Payment
Follow these steps when paying your Cricket Wireless bill in-person:
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Locate the nearest Cricket authorized store or payment center.
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Bring your Cricket account number and other billing details.
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Choose your payment method – cash, card, gift card, etc.
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Inform the staff you need to make a bill payment. Provide your account information.
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The staff will process your payment and give you a receipt.
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Keep the receipt as confirmation until the payment appears on your account.
And that’s it! Just those simple steps allow you to easily pay your Cricket Wireless bill at one of thousands of in-person locations across the country.
Benefits of Paying Your Bill In-Person
While automatic payments are convenient, some customers may prefer paying their Cricket Wireless bill in-person for these key benefits:
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Pay with cash – In-person payments allow cash payment if you don’t have a bank account or credit card.
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Immediate confirmation – You walk out with a payment receipt instead of waiting for confirmation.
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Speak to an agent – Store staff can answer questions or assist with account issues.
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No processing wait times – In-store payments process faster than mailed payments.
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Familiar routine – Some customers enjoy sticking with their routine of in-person payments.
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Gift card options – Popular retailer gift cards are accepted for bill payment.
For customers that value those benefits, paying your Cricket Wireless bill in-store or at an authorized payment center can be the right option for you.
Tips for Paying Your Cricket Bill In-Person
Follow these tips to ensure a smooth experience when paying your Cricket Wireless bill in-person:
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Verify store payment hours to avoid making a wasted trip.
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Bring your Cricket account number or recent bill to speed up payment.
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Be aware of potential $5 “Customer Assistance Fees” at Cricket stores.
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Keep your payment receipt as confirmation until the payment appears on your account.
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Pay a few days before your actual due date to account for processing time.
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Ask the staff for payment center locations if the Cricket store has long lines.
Frequently Asked Questions
What are the fees for in-person payment?
A $5 “Customer Assistance Fee” may apply at Cricket stores and call payments. No fees when paying cash at payment centers.
What if I lost my Cricket account information?
Contact Cricket customer support to retrieve your account number prior to an in-store payment.
How do I know if a store accepts Cricket payments?
Look for the Cricket Wireless logo or “pay-in-person” signage outside retail locations.
What is the benefit of paying in-person?
In-person payments allow you to pay with cash, speak to staff, and get instant confirmation with a receipt.
How quickly does an in-person payment process?
Most in-store and payment center payments post to your account within an hour. Much faster than mailed payments.
Pay it back in 4
Enjoy the convenience of paying us back in 4 installments, charged every two weeks. Interest-free. No late fees.
Build your credit history
Each payment is reported to credit bureaus to help build credit history. A good credit score helps with better loans, credit cards and more!