Paying your Houston water bill just got a whole lot easier thanks to the option to pay by phone This convenient method allows Houston residents to settle their water bill quickly without having to leave home Read on to learn everything you need to know about paying your Houston water bill by phone.
Overview of Houston Water Billing
The City of Houston provides water and wastewater services to residents and businesses located within the Houston city limits and in selected areas around Harris, Fort Bend, Montgomery, and Waller counties Houston Public Works is the department responsible for providing these essential services
Customers receive monthly water bills for the services. Bills are typically generated around the first of each month and reflect charges for the prior month’s usage. Payment is due by the due date printed on the bill, usually around the 16th of the month.
Houston water bills can be paid through various methods including online, by phone, by mail, or in person. Paying by phone is one of the most popular options due to its simplicity and convenience.
Benefits of Paying Your Houston Water Bill by Phone
Paying your Houston water bill by phone offers several advantages:
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It’s fast – With phone payment, the entire process takes just a few minutes. There’s no need to login or navigate websites. Just call the number, provide your info, and make the payment.
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It’s easy – The phone payment process is straightforward. As long as you have your account number and billing info ready, making a payment is simple.
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You can pay anytime – The Houston water bill pay by phone system is available 24/7, so you can pay at whatever time is convenient for you.
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Avoid late fees – Paying by phone allows you to quickly pay your bill and avoid potential late payment fees. As long as you pay by the due date, your account remains in good standing.
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Payment posts rapidly – Phone payments post to your account almost instantly, meaning your balance gets updated right away.
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It’s secure – Paying by phone is safe and secure. Your financial data is protected throughout the payment process.
How to Pay Your Houston Water Bill by Phone
Paying your Houston water bill by phone is easy. Just follow these steps:
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Have your account info ready – Make sure you have your Houston water account number, address, and current balance amount available. You’ll need this info to process the payment.
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Call 713-371-1400 – This is the Houston Public Works phone payment line. It’s available 24 hours a day, 7 days a week.
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Select the payment option – Listen to the prompts and select the option for making a payment by phone.
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Provide your account information – When prompted, enter your 10 digit Houston water account number along with your zip code.
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Enter payment details – Select whether you want to pay by credit/debit card, checking account, or savings account. Have the relevant account information ready.
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Confirm payment details – Verify that all the payment details entered are correct.
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Get payment confirmation – You’ll receive an automated confirmation number for your payment. Make sure to note this number down.
And that’s it! Within minutes you’ll have paid your Houston water bill without ever having to leave home.
Helpful Tips for Paying Your Bill by Phone
Follow these tips for a smooth phone payment process:
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Have all relevant information on hand before you call. This includes your account number, billing address, payment method details, and current balance.
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Double check that you entered all information correctly, especially account numbers and card numbers. Even one mistyped digit can cause problems.
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Save the confirmation number you receive after paying. This helps if you need to follow up on the payment later.
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Opt for credit/debit card payments rather than bank accounts. Card payments process immediately while bank account payments take a couple days.
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Know your payment card security code. Many automated systems ask for it when processing payments.
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Pay a few days before the actual due date. This provides a buffer in case of any processing delays with your bank/card company.
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Set payment reminders for yourself if you tend to forget bill due dates. Many people find calendar alerts helpful.
Other Houston Water Bill Payment Options
In addition to phone payments, the City of Houston offers numerous other ways to pay your water bill conveniently:
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Online – Pay at www.houstonwaterbills.org anytime using credit/debit cards or electronic checks.
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Mail – Send a check or money order made payable to the City of Houston along with your payment stub.
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In person – Visit one of the designated payment locations around Houston to pay by cash, check or money order.
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Auto-pay – Set up recurring automatic payments from your bank account or credit card.
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Drop box – Place your payment in one of the secure drop boxes located around the city.
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Grocery stores – Pay at the customer service desk of certain grocery stores like HEB, Fiesta, Kroger and Walmart.
Review all available payment options on the Houston Public Works website to choose the ones that work best for your needs.
Frequently Asked Questions about Paying by Phone
What are the hours for phone payments?
You can pay your Houston water bill by phone 24/7. The automated payment system is always available.
What information do I need to make a phone payment?
Have your 10-digit Houston water account number, service address, current balance, and payment method details (card, checking, etc) ready before calling.
How long does it take for phone payments to process?
Phone payments via credit/debit cards and checking/savings accounts generally process almost instantly.
Is there a fee for paying my water bill by phone?
No, there are no extra fees to utilize the phone payment system.
Can I set up recurring payments by phone?
Unfortunately recurring automatic payments cannot be set up through the phone system at this time. You’ll need to use the online bill pay system for auto-pay.
What if I realize I entered the wrong payment amount?
Call the customer service number as soon as possible to verify whether the payment processed and discuss your options if the amount was incorrect.
Conveniently Manage Your Houston Water Account on the Go
The Houston Public Works department also offers a free mobile app called Houston Water Meter and Bill Pay. Customers can download it for iPhone or Android to conveniently:
- View bill balances
- Make one-time payments
- Check water usage
- Set up alerts
- Read messages from the utility
- And more!
The app provides another way to instantly pay your water bill anytime, anywhere right from your smartphone. Be sure to download it from your device’s app store to make bill payment even simpler.
Paying Your Houston Water Bill Has Never Been Easier
As you can see, Houston offers multiple options for quick and easy water bill payment. Paying your bill by phone is one of the most convenient methods, allowing customers to settle their bill in just minutes without having to go to a payment center or login online.
So next time your Houston water bill comes due, consider taking advantage of the 24/7 pay by phone system. With your account number and details handy, paying your bill is just a quick call away!
