Paying Your Central Hudson Bill By Phone: A Quick and Easy Guide

Paying bills can be a tedious task. However, paying your Central Hudson energy bill by phone is a fast and convenient way to take care of this essential chore. This comprehensive guide will walk you through the entire process, from signing up for phone pay to actually making a payment. Follow these simple steps, and you’ll be able to pay your Central Hudson bill quickly without ever leaving home.

How To Sign Up For Phone Pay

Before you can pay your bill by phone you need to register your account for Central Hudson’s phone payment system. Here’s how to get started

  • Call Central Hudson’s customer service line at 1-845-452-2700 Let the representative know you want to sign up to pay your bill by phone

  • Provide your full name, address, and account number. This allows Central Hudson to pull up your account and get you registered.

  • Set up a PIN number. This will be entered every time you call to make a payment. Choose a PIN that is easy to remember but hard to guess.

  • Provide your credit/debit card information. This card will be charged each time you call in a payment.

Once these steps are complete, your account will be activated for phone payments. A Central Hudson representative can walk you through the process during your first call.

Paying Your Bill By Phone

Now that your account is set up for phone payments, here is the process each time you want to pay your bill:

  • Call Central Hudson’s pay-by-phone number at 1-888-909-4634. This number is dedicated specifically for bill payments.

  • Enter your 10-digit account number followed by the # sign.

  • Enter your 4-digit PIN number followed by the # sign.

  • The automated system will greet you and state your current account balance. Follow the prompts to make a payment.

  • Enter the payment amount you wish to make. You can pay the full balance, make a partial payment, or specify a set dollar amount.

  • The system will ask for confirmation of the payment details. Verify the information is correct.

  • Your credit/debit card on file will be charged instantly for the payment amount.

  • The automated system will provide a confirmation number. Make sure to write this down in case you need to reference the payment later.

And that’s it – you’ve just paid your Central Hudson bill completely over the phone in a matter of minutes!

Helpful Tips for Paying By Phone

To make your phone payment experience even easier, keep these tips in mind:

  • Call during off-peak hours – The pay-by-phone system tends to be less busy on weekday mornings, weeknights and weekends. This avoids long hold times.

  • Save the phone number – Add 1-888-909-4634 to your contacts so it’s handy when you need to make a payment.

  • Keep your PIN secure – Never share your account PIN with anyone else. This keeps your account secure.

  • Set reminders – Schedule bill payment reminders on your calendar so your balance gets paid on time every month.

  • Check your statements – Log into your online account periodically to verify all phone payments have been properly applied to your account.

Other Ways To Pay Your Central Hudson Bill

In addition to paying by phone, Central Hudson offers several other convenient payment options:

  • Automatic bank draft – Set up recurring monthly payments directly from your bank account.

  • Online payments – Pay through Central Hudson’s website using your credit/debit card or bank account.

  • Mobile app – Download the Central Hudson app to pay on your smartphone or tablet.

  • By mail – Mail your payment to the address listed on your monthly bill statement.

  • In person – Bring cash, check or credit/debit to an authorized Central Hudson payment location.

No matter which option you choose, Central Hudson makes it quick and easy to pay your bill each month. Paying by phone is one of the most popular choices because of its simplicity and convenience. Follow the steps outlined above, and you’ll be able to take care of this monthly task from the comfort of home.

Central Hudson Bill Pay By Phone

Does Central Hudson Have Payment Plan Options?

Central Hudson has several payment plan options for different customers. Here are five payment programs they currently offer.

  • Budget Billing: You can avoid seasonal fluctuations and pay the same monthly bill throughout the year with Budget Billing. Your average monthly amount depends on your historical usage, weather forecasts, and potential price changes. You can learn more here.
  • Time-of-Use Bulling: The Time-of-Use program reduces electric rates during off-peak hours and increases rates during peak hours. You can learn more about the program here.
  • Deferred Payment Agreement: You can pay your past-due account balance in monthly installments to avoid disconnection. You can request a Deferred Payment Agreement using this form.
  • Extra Security Plan: You can get extended billing due-dates if you’re on a fixed income, receive Social Security checks, or disability benefits. You can apply and learn about it here.
  • Payment Assistance: You can apply for several payment assistance programs if you’re having trouble paying your energy bill. You can apply for HEAP, the Bill Discount Program, Life Support Apparatus Program, the Good Neighbor Fund, and Help During Hospitalization program. You can learn more about payment assistance programs here.

Under special circumstances, you can apply for a Medical Emergency or Gift Certificates to help pay your bill.

Central Hudson Phone Number and Contact Info

Here is some general contact information.

  • Central Hudson’s Customer Service – 1-845-452-2700
  • If Calling Beyond the 845 Area Code – 1-800-527-2714
  • Commercial Speech/Hearing Impaired – TDD/TTY 711
  • Contact Center – 1-845-486-5410
  • Gas Odor Hotline – 1-800-942-8274
  • Mailing Address – Central Hudson Gas & Electric Corp., 284 South Avenue, Poughkeepsie, NY 12601
  • Other Address for Contact – 7964 Route 9W, Catskill, NY 12414

It’s best to call these numbers with your registered phone number. Â

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Central Hudson Bill Pay By Phone

Central Hudson Bill Pay By Phone

CHATS: I need help paying my bill

FAQ

Can I pay Central Hudson with a credit card?

A line-by-line explanation of each charge on your bill. Avoid seasonal cost fluctuations and get a consistent amount due each month. Have your bills paid automatically from your credit/debit card or bank account.

How many customers does Central Hudson have?

Central Hudson Gas & Electric Corporation (Central Hudson) is a regulated transmission and distribution utility serving approximately 315,000 electric customers and 90,000 natural gas customers in a defined service territory of New York State’s Mid-Hudson River Valley.

What is budget billing Central Hudson?

To avoid the seasonal fluctuations of energy bills that can be caused by hot or cold weather extremes, Budget Billing aims to spread your bill payments evenly over 12 months.

What does Central Hudson cover?

Central Hudson delivers natural gas and electricity in a defined service territory that extends from the suburbs of metropolitan New York City north to the Capital District at Albany.

Where can I pay my Central Hudson Bill?

Listed below are current payment agents within Central Hudson’s service territory but you may also make payments at additional Western Union bill payment locations, even if outside of Central Hudson’s service territory. A list of the many convenience stores, supermarkets and other businesses where you can pay your Central Hudson bill in person.

Does Central Hudson have a budget billing service?

Central Hudson has a budget billing service where consumers pay the same amount for 11 months, based on your historical usage. The 12th month is adjusted for differences in usage throughout the year. You can request this service on Central Hudson’s website.

What payment methods does Central Hudson accept?

Central Hudson accepts Visa, Discover, and Mastercard. Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your electricity or gas bill in a Central Hudson office, or at a number of designated locations. Unless otherwise noted, all locations accept bill payment by credit card.

Does Central Hudson accept cash?

Cash is widely accepted at bill payment locations, but many do not accept checks. You can pay your electricity or gas bill in a Central Hudson office, or at a number of designated locations. Unless otherwise noted, all locations accept bill payment by credit card. All New York Price Chopper locations accept Central Hudson bill payment.

How do I pay my Central Hudson Energy Bill?

Online: You can pay your Central Hudson energy bill online using your bank account or credit/debit card. You can make it easier to do if you opt for e-Bills. Direct Pay: Enrolling in Direct Pay means that your monthly bill is automatically deducted from your bank account each month. You can learn more here.

How do I submit a meter reading to Central Hudson?

What to do in the event of an electric or natural gas emergency. Information and options to submit a meter reading to Central Hudson. Submit your question or request through this form and we will assist and respond by email or phone. Phone and fax numbers where you can reach Central Hudson for customer service and other needs.

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