How To Pay Your Middle Tennessee Natural Gas Bill

Having reliable and affordable natural gas service from Middle Tennessee Natural Gas (MTNG) provides comfort and convenience to your home. However, you need to pay your MTNG gas bill regularly to continue enjoying uninterrupted service. MTNG offers multiple easy payment options to fit every customer’s needs.

Understand Your MTNG Bill

Your MTNG bill provides a summary of your natural gas usage and charges for the month Key sections include

• Account summary – Provides your account number, meter number, billing date, due date, and amount due

• Meter readings – Shows the meter reading at start and end of your billing cycle. Usage is calculated from the difference between readings.

• Gas rates – Details the current rates for your areas. This includes the base rate, purchase gas adjustment, and taxes.

• Usage history – Graphs your monthly gas usage for comparison.

• Message center – Important notices from MTNG like rate changes.

Review your MTNG bill closely each month to understand the fees and how your usage fluctuates seasonally. This can help you budget for payments.

Pay Online

The easiest way to pay your MTNG bill is online through their customer portal or mobile app. To pay online:

• Set up an account on the MTNG customer portal.
• Log in and select Pay Bill.
• Enter your payment info and submit.

Online payments can be made via credit card, debit card, or electronic check. A convenience fee of $2.50 applies to card payments. Paying online provides 24/7 access from your computer or mobile device.

Enroll In Auto Pay

For hands-free payment, enroll in Auto Pay through the MTNG customer portal. This authorizes MTNG to automatically debit your bank account each month for your bill amount.

With Auto Pay, you never have to worry about missing a payment. Your bill is always paid on time, ensuring uninterrupted gas service. Just be sure your account has sufficient funds on the payment date.

Pay By Phone

MTNG offers a pay-by-phone option by calling 1-833-710-6998. To pay by phone:

• Have your MTNG account number ready.
• Follow prompts to enter payment information using automated system.
• A $2.50 convenience fee applies to card payments.

Pay-by-phone allows you to make quick payments 24/7 by debit card, credit card or electronic check. Just dial in whenever is convenient.

Pay By Mail

To pay your MTNG bill by physical check, simply mail your payment to:

MTNG
P.O. Box 102260
Atlanta, GA 30368-2260

Be sure to include your MTNG account number on the check memo line. Allow 7-10 business days for mailed payments to process. Paying by mail gives you a payment record via your bank statement.

Pay In Person

For in-person bill payment, you can visit any of MTNG’s office locations in person Monday to Friday during business hours:

215 Castle Heights Ave #102, Lebanon

1661 Sparta Pike, McMinnville

Take your MTNG bill with you and pay by cash, check, or money order. In-person payment lets you interact face-to-face with an MTNG agent.

Explore Bill Calculation

On the MTNG website, you can use the Bill Calculator to estimate your expected monthly costs based on projected gas usage. This helps you create a realistic gas budget.

Input your target usage, current rates, and base fee. The calculator will estimate your monthly MTNG bill so you can plan your payments accordingly.

Look Into Budget Billing

MTNG offers an optional Budget Billing plan that averages out your payments over the year so you pay a consistent amount each month. This makes budgeting easier.

To start, MTNG calculates your average annual costs based on previous usage history. That total is then divided by 12 to set your fixed monthly budget payment amount.

Sign Up For Rate Alerts

Gas rates can fluctuate periodically based on market costs. MTNG lets you opt in to receive rate change alerts by text or email whenever gas rates are adjusted, ensuring you stay informed.

On the MTNG customer portal, update your notifications preferences under My Profile. Select the option to receive rate alert notifications through your preferred contact method.

Update Billing Information

If your banking information changes, promptly update your details through the MTNG customer portal to avoid declined payments or service disruption.

Under My Profile, choose Update Payment Method. Enter your new account number, routing number, or card information to ensure your automatic payments continue as scheduled.

Keeping your natural gas service flowing requires staying on top of your MTNG bill payments. Use convenient options like autopay, online payments, pay-by-phone, mail, or in-person to pay in the way that suits your needs. Consistently paying your MTNG bill on time will keep your home warm all winter long.