How to Pay Your Gas Bill in Chicago: A Comprehensive Guide

Chicago residents rely on natural gas to heat their homes and power appliances Paying the gas bill on time each month is essential to avoid service disruptions. This guide covers everything Chicago homeowners and renters need to know about paying gas bills issued by Peoples Gas, the primary gas utility servicing the city

Overview of Paying Your Gas Bill in Chicago

Here’s a quick rundown of how paying your Chicago gas utility bill works

• Peoples Gas provides natural gas service and billing for most of Chicago

• Customers receive a monthly gas bill by mail or paperless email

• Bills can be paid online, by phone, by mail, or in person

• Multiple payment options like credit card, debit card, check, cash

• Late fees applied if not paid by the due date

• Service shut off for non-payment after receiving disconnection notice

• Payment plans available for those struggling to pay

Now let’s look at the specifics on getting your Chicago gas bill paid promptly.

Chicago Gas Utility Providers

There are two natural gas delivery companies serving Chicago residents:

• Peoples Gas: Covers vast majority of Chicago area

• Nicor Gas: Serves small section of southwest suburbs within city limits

So for most Chicago households and businesses, Peoples Gas will be the gas utility sending the monthly bill.

Receiving Your Gas Bill

Peoples Gas bills for natural gas service on a monthly basis. The bill can be received:

• By mail to your home address

• Paperless via email

• Online account access

• Peoples Gas mobile app

The billing date depends on your service area. Bills are typically generated within the first 10 days of the month.

Review the bill carefully and contact Peoples Gas if you have any questions.

Ways to Pay Your Chicago Gas Bill

Peoples Gas offers many payment options to easily pay your gas bill on time:

Pay Online

The fastest way to pay is through online bill pay on the Peoples Gas website or mobile app. You can pay by debit/credit card, check, or bank account withdrawal.

Pay by Phone

Call 1-866-556-6001 to pay over the automated phone system using your debit/credit card or checking account.

Pay by Mail

Detach the payment stub from your bill and mail with a check or money order to:

Peoples Gas
P.O. Box 2968
Milwaukee, WI 53201-2968

Remember to allow 7-10 days for mail delivery.

Pay in Person

Bring your bill to an authorized payment location to pay by cash, check, credit/debit:

• Peoples Gas offices

• CheckFreePay locations

• Retailers like Walmart, Jewel, Dominick’s

Auto-Pay

For hands-free payment, enroll in auto-pay to deduct your bill from a bank account each month.

Payment Assistance

Payment plans, grants, and credits are available if you are struggling to pay. Contact Peoples Gas for options.

Avoid Late Fees and Disconnection

Peoples Gas charges late fees if payment is received after the due date on your bill. A disconnection notice is sent if the bill remains unpaid.

To avoid late fees or service interruption, pay on time by the due date every month. Contact Peoples Gas immediately if you expect difficulty paying a bill.

Peoples Gas Online Account

Creating an online account with Peoples Gas allows you to:

• View monthly bills
• Make one-time payments
• Set up Auto-Pay
• Check gas usage
• Report issues
• Go paperless

Visit the Peoples Gas website or download the mobile app to set up online access. This gives you easy 24/7 access to manage payments.

Payment Assistance Programs

If you are struggling financially, Peoples Gas offers programs to help including:

• Bill payment plans
• Low Income Home Energy Assistance Program (LIHEAP)
• Percentage of Income Payment Plan (PIPP)
• Sharing Program

Contact Peoples Gas to discuss qualification and apply for payment assistance if needed. Never ignore a gas bill without calling them first.

Avoid Scams & Unauthorized Charges

Be wary of scams impersonating the gas company to steal money or personal information. Peoples Gas will never demand immediate payment by prepaid card.

Also verify any extra utility charges from alternative gas suppliers before paying. Read your Peoples Gas bill carefully for signs of unauthorized charges.

Changes to Chicago Gas Service

For any changes to your Peoples Gas service, customer service can assist:

• Starting or stopping service
• Moving service to a new address
• Modifying or upgrading gas supply

Contact Peoples Gas by phone or through your online account. Proper notification ensures a smooth transition.

Gas Bill Payment Options Summary

To recap, you have numerous options to get your Peoples Gas bill paid on time:

• Auto-pay
• Online, mobile app
• Phone
• By mail
• In person

Pay promptly by the due date to avoid penalties. Contact Peoples Gas if struggling to pay. Managing your account online provides convenience and control.