How To Pay Your Hawaiian Electric Bill Online: A Step-by-Step Guide

Paying your Hawaiian Electric bill online is a quick and convenient way to stay on top of your payments every month. With Hawaiian Electric’s user-friendly online payment options you can easily view and pay your bill anytime anywhere. This comprehensive guide will walk you through the entire process of setting up an online account and making online bill payments to Hawaiian Electric.

Overview of Online Bill Pay with Hawaiian Electric

Here’s a quick look at what’s involved in paying your Hawaiian Electric bill online:

  • Set up an online account on Hawaiian Electric’s website

  • Receive paperless bills directly to your online account

  • View current and past bills in your account

  • Make one-time payments by e-check, debit/credit card

  • Establish recurring auto-pay from your bank account

  • Receive instant payment confirmation and receipts

  • Avoid late fees by scheduling timely payments

  • Access your account via web browser or mobile app

Now let’s go through the steps to get started with online bill pay.

Creating an Online Account with Hawaiian Electric

The first step is to set up an online account so you can view and pay your bills electronically. Here’s how:

  1. Go to Hawaiian Electric’s website and click “Sign In”

  2. Select “Register for Online Access”

  3. Enter your account number, name, email, phone number

  4. Create a username and password

  5. Read and accept the terms of use

  6. Check your email for a verification link to complete registration

  7. Sign in anytime to access your online account!

Enrolling in Paperless Billing

Once your account is set up, you can go paperless by opting into electronic billing:

  • In your account, click on “Update Account” then “Paperless Billing”

  • Select paperless billing for each electric account you want to enroll

  • Review and agree to the e-billing terms and conditions

  • Current and future bills will now be sent to your online account!

Going paperless saves time, paper, and mailbox clutter.

Paying Your Bill Through the Online Account

Here are the simple steps for making a payment in your online account:

  1. Sign into your account and click “Pay Bill”

  2. Select the account and bill you want to pay

  3. Enter the payment amount (or pay full balance)

  4. Choose a payment method like credit/debit card or e-check

  5. Enter your payment details and submit

  6. The funds will immediately be transferred to pay your bill!

Setting Up Recurring Auto-Pay

For hands-off bill payment, set up automatic monthly payments directly from your bank account:

  • In your online account, click on “My Payment Methods”

  • Choose “Add Automatic Payment”

  • Select the account, payment date, and amount

  • Enter your bank account information

  • Your bill will now be paid automatically each month!

Paying Online Through Mobile App

In addition to the website, you can download the Hawaiian Electric mobile app to pay on your smartphone or tablet. The app allows you to:

  • View and pay bills from anywhere

  • Make one-time payments by card or e-check

  • Monitor electric usage and charges

  • Report outages and check restoration status

  • Access your account via biometric or PIN login

Payment Confirmations and Receipts

Every time you make an online payment, you’ll receive an instant email confirmation with transaction details. Payment receipts are also saved in your online account under “My Documents.” Be sure to retain these for your records.

Online Account Security

Hawaiian Electric takes precautions to keep your data secure, including:

  • Encryption technology to protect information

  • Authentication to verify your identity

  • Account monitoring for suspicious activity

  • Secured login with username, password, and verification

You play a role too by using strong login credentials and not sharing them publicly.

Online Bill Pay Benefits

Compared to mailing payments, paying Hawaiian Electric bills through the online account offers advantages like:

  • 24/7 access from anywhere

  • Payment tracking and receipts

  • Paperless billing reduces clutter

  • Money-saving autopay options

  • Mobile app allows on-the-go payments

  • Account management in one place

  • Improved security over mailing checks

So skip the post office and pay your Hawaiian Electric bill online! Just follow the step-by-step process covered above.

Pay Hawaiian Electric Bill Online

Pay Bills Using Automatic Bill Payment

With Automatic Bill Payment, your bank, savings and loan, or credit union will pay your electric bill automatically each month on the due date (15 calendar days after your bill is generated) by deducting it from any account you choose. This service is free. To sign-up, simply log in to your Online Customer Account to enroll or download and complete the Automatic Bill Payment Form (PDF).

Pay Bills Using One-Time Payment Service

We offer a free one-time payment service from your bank account through our Online Customer Service Center. By using one-time payment, you can pay your bill online and eliminate paper bills by receiving it electronically. This service is free! Please allow 3 to 5 business days for payment to be posted to your account.

To make a one-time payment, please log in to our Online Customer Service Center.

How to Use Paymentus and Other Online Payment Options

FAQ

How to find Hawaiian Electric account number?

Locate your 12-digit account number, printed on the top, center of your electric bill.

Can I pay Heco with a credit card?

Hawaiian Electric partners with Paymentus, to provide an easy way to pay your electric bill using your checking, savings, or money market account, your MasterCard, Visa, Discover, AMEX, or your ATM or Debit Card (with a STAR, PULSE, or NYCE logo), PayPal, Venmo, Apple Pay, Google Pay, or Amazon Pay.

What is the late payment for Hawaiian Electric?

A late payment charge of 1% shall be applied to any unpaid electric service-related account balances, excluding any unpaid late payment charges, no earlier than on the 31st day after the generation of the last bill and no earlier than on every 31st day thereafter until the unpaid balance for that bill is paid off.

How do I pay my Hawaiian Electric Bill?

Hawaiian Electric partners with Paymentus, to provide an easy way to pay your electric bill using your checking, savings, or money market account, your MasterCard, Visa, Discover, AMEX, or your ATM or Debit Card (with a STAR, PULSE, or NYCE logo), PayPal, Venmo, Apple Pay, Google Pay, or Amazon Pay. No sign-up is necessary.

Where can I Find my Hawaiian Electric Bill?

You can contact them directly by phone 808-548-7311, email ( [email protected]) or on their website . I can’t find my paper bill. Can I find my bill online? You can find your bill online at Hawaiian Electric . Does doxo process payments for all Hawaiian Electric services? Electric and other bills can be paid at doxo.

How can Hawaiian Electric Help you save money?

From demonstrating how to read your bill to offering energy-saving tips, Hawaiian Electric strives to meet your needs with exceptional customer service while helping you reduce electricity costs. Pay your electric bill automatically each month. Pay your bill online and eliminate paper bills by receiving it electronically.

How do I pay my Hawaiian Electric bill through Western Union?

Pay your Hawaiian Electric bill through Western Union by visiting a retailer like Foodland, Safeway, Walmart, and more! Just bring your remittance stub and form of payment (cash only and some locations still accept debit card) to the customer service agent and ask to pay your bill through Western Union.

What is the Hawaiian Electric mobile app?

Our free Hawaiian Electric Mobile App makes it easier for you to view your bill, update payment settings, start/stop/move service, and make a payment. Learn about the various options available to pay your Hawaiian Electric bill. You can also view electric rates, file a damage claim, and learn about available financial energy assistance programs.

How do I pay my Hawaii Antel invoice?

Go to hawaiiantel.com/myaccount and register or log in.. At the Pay Now tab – your recent invoice is “selected” and provides the Invoice Date, the Balance Due and number of days remaining until it is due. To view previous invoices, go to the Invoices tab. Click on ‘Pay Selected’. Next click on ‘Pay Today’.

Leave a Comment