Paying your electricity bill on time each month is essential to keeping your lights on and avoiding potential service interruptions. But with so many options available, you may be wondering where exactly to pay your Alabama Power bill.
From online payments to authorized pay stations to mailing in checks, Alabama Power offers various convenient and secure ways to pay your monthly electric bill. This guide will walk through the main methods to pay, so you can choose the best option for you.
Pay Online
The quickest and easiest way for most customers to pay their Alabama Power bill is online. As long as you have an online account set up you can pay in just a few clicks either on your computer or in the Alabama Power app.
To pay online, simply:
- Log into your Alabama Power online account
- Select “Pay Bill”
- Choose whether to pay the full balance or a custom amount
- Enter your payment info and submit
Online payments can be made using a bank account, credit card, or digital wallet like Apple Pay or Google Pay You’ll receive an email confirmation once your payment is processed
Paying online is secure, fast, and gives you 24/7 access from anywhere. You can even set up recurring automatic payments to ensure your bill gets paid on time each month.
Pay In The Alabama Power App
In addition to the website, Alabama Power customers can download the free Alabama Power app for iPhone or Android to pay bills on the go.
To pay in the app:
- Open the Alabama Power app
- Tap on “Billing & Payments”
- Select “Pay Bill”
- Choose pay amount and enter payment details
- Confirm payment
The app also allows you to see current billing information, set up alerts, view usage data, and more. Paying in just a few taps is extremely convenient for managing your electric account from anywhere.
Pay By Phone
If you prefer to speak to a live representative, Alabama Power customers can pay over the phone by calling 1-800-245-2244. The customer service team is available 24/7 to take payments and answer any account questions.
To pay by phone:
- Call 1-800-245-2244
- Speak to a representative
- Provide your account information
- Specify payment amount and details
- Receive confirmation
Paying by phone allows you to take care of your electric bill without needing to log into an account or visit an in-person location. Just call when it’s convenient for you.
Pay At An Authorized Payment Location
Alabama Power offers over 2,500 authorized walk-in payment locations across the state where you can pay your bill in person with cash or card. Major retailers like Walmart, Publix, Winn-Dixie, CVS, Dollar General, and Walgreens allow you to pay electric bills.
To find an authorized pay station near you:
- Visit https://www.alabamapower.com/residential/billing-and-payment-options/pay-where-you-shop.html
- Enter your zip code
- Select a location
- Take your printed or mobile bill to pay
This can be a great option if you prefer paying cash or want to combine bill payment with regular shopping trips. Payment is credited to your account immediately.
Pay By Mail
Paying by mail is easy if you would rather handle bills from home. Simply send a check or money order along with your payment stub to:
Alabama Power
P.O. Box 242
Birmingham, AL 35292
Be sure to mail at least 5 business days before your due date to ensure on-time delivery and posting to your account. This is a fine option for anyone not comfortable with online payments. Just know it takes longer to process compared to electronic payments.
Pay At Local Alabama Power Offices
There are over 30 Alabama Power business offices located throughout the state where you can stop in and pay your electric bill in person. Find your closest local office at:
https://www.alabamapower.com/about-us/contact-us/business-office-locations.html
Though less convenient than other options, this can work if you happen to be passing by an Alabama Power office and want to pay in person. Business offices are open Monday through Friday during normal business hours.
Enroll In Auto-Pay
The easiest way to ensure you never miss a bill payment is to enroll in auto-pay through Alabama Power. This automatically drafts the amount owed each month directly from your bank account on the due date.
To start auto-pay:
- Log into your online account
- Under “Billing & Payments” select “Auto Pay”
- Enter bank account information
- Confirm enrollment
You’ll receive an email confirming auto-pay setup. Your account will then be debited monthly for the current bill amount. Auto-pay gives peace of mind knowing your electric bill is always paid on time.
Pay With Digital Wallets
For fast, easy online payments, Alabama Power allows customers to pay bills through digital wallets like Apple Pay, Google Pay, Amazon Pay, PayPal, and Venmo.
Simply link your electric account to the digital wallet during the payment process. Going forward, you can log into your wallet app or account to instantly pay your Alabama Power bill. Digital wallets are highly secure, requiring authentication via fingerprints or facial recognition on mobile devices.
Which Payment Method Is Best?
When deciding where to pay your Alabama Power bill, consider which option best matches your needs and preferences:
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Online – Fastest and most convenient for most customers
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App – Payment on the go from your mobile device
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Phone – Speak to a live agent to process payment
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Authorized pay location – Pay in cash or combine with shopping
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Mail – Simple for those not comfortable with technology
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Local office – Only if you happen to be passing by
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Auto-pay – Set and forget bill payment each month
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Digital wallet – Seamless mobile payment experience
No matter which payment method you choose, Alabama Power offers secure processes to fit any lifestyle. Pay on time every month to avoid service interruption. Reach out to customer service if you ever have questions about billing and payment options.
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FAQ
Can you pay your Alabama Power bill at Walmart?
Can you pay Alabama Power bill at Dollar General?
Can you pay cash at Alabama Power Kiosk?
How do I pay my Alabama Power Bill?
Our Customer Service team can assist you with payments and questions at 1-800-245-2244. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292 Get help paying your power bill with programs like Project Share and Special Needs Assistance.
Where can I pay my power bill?
All you need is your power bill or account number to make a payment. And remember, select merchants may require the barcode on your bill. You can pay your power bill at 2,500 authorized payment locations convenient to where you live, work and shop such as Walmart, Publix, Regions Bank, Dollar General and CVS.
Does Alabama Power charge a fee?
There is no fee for this service. You will continue to receive your monthly bill. At Alabama Power we prioritize convenience and flexibility for bill payments. Choose from the following secure payment options, accessible through the Alabama Power website:
How do I send a check or money order to Alabama Power payments?
Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292 Need Assistance? Call Our Business Service Center at 1-888-430-5787, open Monday-Friday 7 a.m. – 6 p.m., or reach out to us online. We answer frequently asked questions from our business customers to help you control costs and stay comfortable year-round.
Where can I pay my bills online?
Schedule payments, make account changes, organize your billing history and more with an online account. Pay at more than 2,500 authorized payment locations, such as Walmart and Publix. Make an automatic payment by drafting funds directly from your bank account. It’s free and easy.
Where can I make a payment with billmatrix?
Pay at more than 2,500 authorized payment locations, such as Walmart and Publix. Make an automatic payment by drafting funds directly from your bank account. It’s free and easy. Make a one-time payment using your credit or debit card with our BillMatrix service. Our Customer Service team can assist you with payments and questions at 1-800-245-2244.