Juggling due dates and mailing out payments every month can make billing a real headache. That’s why automatic or autopay services have become so popular. With autopay, bills are paid automatically each month from your chosen payment method. No more late fees or forgotten payments! Cricket Wireless offers an automatic bill pay option that makes managing your wireless bill simple and convenient.
In this comprehensive guide, we’ll cover everything you need to know about setting up and managing automatic bill pay for your Cricket Wireless account.
What is Automatic Bill Pay from Cricket?
Cricket Wireless allows customers to enroll in automatic monthly bill pay, also referred to as autopay. With autopay, your monthly wireless bill is automatically charged to a credit card, debit card, or reloadable prepaid card on file each month.
This means you don’t have to manually pay your bill every month or worry about mailing payments on time Your payment is handled for you automatically on the due date from your chosen payment method
Some key things to know about Cricket’s automatic bill pay
- Auto-charged on bill due date monthly
- Pay with credit/debit/reloadable prepaid card
- Avoid late fees and lapses in service
- Get a $5 credit each month (on plans $40+/mo)
- Manage anytime online or via Cricket app
Benefits of Automatic Bill Pay
Signing up for automatic payments with Cricket Wireless provides several useful benefits
No late fees – With autopay, your bill gets paid on time, every time. No more late payment fees.
$5 monthly credit – Get a $5 credit on your bill each month when enrolled in autopay and on an eligible plan.
Peace of mind – Set it and forget it. One less bill to keep track of each month.
On-time payment – Autopay helps maintain uninterrupted cell service by paying on the due date.
Convenience – Paying bills manually can be tedious. Let autopay handle it for you.
Consistency – Your bill gets paid the same way at the same time each billing cycle.
Accessibility – Manage your autopay settings anytime online or via the Cricket app.
Automatic Bill Pay Eligibility and Plans
To be eligible for automatic bill pay with Cricket, you must:
- Have an individual account
- Be on a monthly contract plan
- Use an accepted payment method
Autopay can be used with any monthly Cricket contract plan including:
- Individual monthly plans
- Family plans
- Unlimited plans
- Shared data plans
- Prepaid monthly plans
Not eligible: Prepaid top-up accounts, pay as you go plans, group/corporate plans
How to Sign Up for Automatic Bill Pay
Signing up for automatic bill payment with Cricket is easy and can be done online or via the Cricket app:
Online
- Login to your Cricket account online
- Under ‘Billing’, click ‘Auto Pay’
- Enter your payment information
- Check the autopay agreement box
- Click ‘Confirm’ to finish enabling
Cricket App
- Open the Cricket app and login
- Tap the billing icon
- Select ‘Auto Pay’
- Enter your payment information
- Check the autopay agreement box
- Tap ‘Confirm’ to enable
Once enrolled, your monthly plan charges will now be automatically paid on each bill due date.
How to Change Your Autopay Payment Method
If you need to update the payment method used for your Cricket Wireless autopay, you can easily do so online or via the app:
Online Account:
- Login to your account
- Under ‘Billing,’ click on ‘Auto Pay’
- Click ‘Change’ next to payment method
- Enter and confirm your new payment information
- Click ‘Save’
Cricket App:
- Open the Cricket app and login
- Tap on the billing icon
- Select ‘Auto Pay’
- Tap ‘Change’ next to payment method
- Enter and confirm your new payment details
- Tap ‘Save’
Once you save the new payment method, it will be used for your next automatic payment.
How to Cancel Cricket Automatic Bill Pay
You can cancel autopay for your Cricket Wireless account at any time if you decide you no longer want to use the automated payment option.
To cancel autopay:
Online Account
- Login to your Cricket account
- Under ‘Billing,’ select ‘Auto Pay’
- Click on ‘Turn Off Auto Pay’
- Confirm by selecting ‘Yes, Turn Off’
Cricket App
- Open the Cricket app and login
- Tap the billing icon
- Choose ‘Auto Pay’
- Tap on ‘Turn Off Auto Pay’
- Confirm turning off by tapping ‘Yes’
Once disabled, you’ll need to manually pay your bill going forward to avoid any service interruptions.
Automatic Bill Pay Troubleshooting
Here are some common autopay issues and troubleshooting tips:
Declined payment – Update your payment method information if your card was declined.
Incorrect amount charged – Contact Cricket support if you were charged an incorrect amount.
Didn’t receive $5 credit – Make sure your plan is eligible and you enrolled in autopay at least 6 days before bill date.
Want a different payment date – Unfortunately you can’t change your monthly bill’s due date with autopay.
No service after due date – Reactivate your phone if it was suspended after a failed autopay payment.
Need to change plans – Your new monthly plan rate will be automatically charged after making changes.
Have a new card? – Log in to your account and update your payment method details with the new card.
Account hacked? – Contact Cricket immediately to report any unauthorized changes to your autopay.
Cricket Wireless Bill Pay Customer Service
If you have any issues getting signed up for automatic payments or managing your autopay settings with Cricket Wireless, customer service is available to help:
By phone: Call 1-800-CRICKET (1-800-274-2538)
Online chat: Chat with a live agent on Cricket’s website during business hours
Email: Email Cricket customer support at [email protected]
In-store: Visit a Cricket Wireless store for in-person support
Cricket customer support can assist with:
- Enabling/disabling autopay
- Managing payment methods
- Autopay payment issues
- Eligibility questions
- $5 credit inquiries
- And more!
With automatic bill pay from Cricket Wireless, you can say goodbye to manually paying your cell phone bill every month. Autopay offers convenience and peace of mind knowing your payment will be handled on-time, every time. Just set it and forget it!
Be sure to check that you’re eligible, pick a supported payment method, and enroll online or via Cricket’s app. Manage your autopay settings right from your account dashboard or mobile app. If any issues come up, Cricket’s helpful customer support team is there to help get you back up and running.
So why not give yourself a break and let automatic bill pay make managing monthly Cricket bills simple? Sign up today and have one less thing to remember each month!
How to Set Up Auto Pay
Online:
- Click here to sign in.
- Input preferred payment method.
- Select the *I want to set up Auto Pay box.
- Review the Auto Pay Terms & Conditions and select the *I have read and agree box.
- On the next page, you will receive an activation notification.
- Open the myCricket App from your phone and sign in.
- Input preferred payment method.
- Select the *I want to set up Auto Pay box.
- Review the Auto Pay Terms & Conditions and select the *I have read and agree box.
- On the next page, you will receive an activation notification.
If at any point you need to cancel Auto Pay, return to this screen and select Turn Off Auto Pay. Setting Up Auto Pay on Multiline Accounts You can only use one credit or debit card for Auto Pay, so the card you use to set it up will be charged for the entire accounts amount due each month. This includes the plans and features for all lines on your account. Setting Up Auto Pay on Multi-Month Plans You can set up Auto Pay on Multi-Month Plans, but your payment method will be charged every 3-months or 12-months, depending on whether you are on a 3-month or 12-month Multi-Month Plan. Just like with other plans, you will be charged two days before your payment due date for your plan, and we will send you a reminder before we charge your payment method. The Auto Pay credit is not available on the Simply Data or multi-month plans as well as Read the complete Auto Pay Service Credit Program Terms and Conditions. Accepted Credit and Debit Cards
- Visa
- MasterCard
- Discover
- American Express
- Most Reloadable Prepaid Debit Cards that carry the Visa, MasterCard, and American Express logos are accepted for Auto Pay.
- Well charge your card two (2) days before your payment due date. Dont worry, well text you a reminder before your card is charged.
- If we have any problems processing your card, we will text you
- Auto Pay will continue until you cancel it. You can cancel Auto Pay anytime in by visiting Manage Your Account or the myCricket App.
- If youre eligible for the Auto Pay credit, youll need to enroll at least six (6) days before your payment due date to ensure you receive your credit before your payment is debited.
- Youll receive the credit starting with your next billing cycle if you turn Auto Pay on less than six (6) days before your due date.
- If you turn Auto Pay on less than five ( 5) days before your due date, youll need to make a one-time payment for your current payment due. Your card will be charged starting with your next billing cycle payment.
- Simply update your payment method.
- Select the *I want to set up Auto Pay and the *I have read and agree box.
- Select Save changes.
- On the next screen you will see a confirmation that Auto Pay will be drafted from this card for your next billing cycle.
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FAQ
What is the number for Cricket automated payment?
Does Cricket offer a discount for autopay?
What is the number 611 for Cricket Wireless?
How do I make a cricket phone payment?
To proceed with phone payment, access Cricket’s automated phone payment system by dialing *PAY (*729) from your Cricket phone or calling 1-800-CRICKET (274-2538) from any other phone. Follow the instructions to complete your payment using a credit/debit card or a refill card.
How can I pay my Cricket Wireless bill?
Cricket Wireless bills can be paid easily online and through the myCricket app. Learn all the ways to pay your bill and keep your Cricket wireless payment current. Billing and Payments | Cricket Wireless Skip Navigation Sign In or Create Account Español Find a Store Coverage Quick Pay Activate
How do I set up auto pay at cricket?
When autocomplete results are available, use up and down arrows to review and enter to select. Never miss a payment when you sign up for Auto Pay at Cricket. Just set up Auto Pay online or the myCricket App, and we’ll automatically charge your credit or debit card for your monthly or multi-month plan service total, plus any features you added.
How do I make a cricket refill card payment?
Select digital wallet (Apple Pay, Google Pay or Samsung Pay). Enter the amount of payment and follow the steps to complete the transaction. Enter your Cricket Refill Card Number and tap Validate. A screen will appear that displays the Refill Card payment amount. Tap Submit Payment. You’ll see a payment confirmation screen.
Does cricket accept auto pay?
Auto Pay through the myCricket app can simplify bill payments and reduce late fees, but consider individual needs before enrolling. Cricket accepts various payment methods, including digital wallets. You can disable Auto Pay easily if needed. Which type of payment is not accepted? Bank Account draft, check Money order.
Does Cricket Wireless offer auto pay?
Cricket Wireless offers automatic bill pay, also referred to as Auto Pay, to conveniently pay your monthly wireless bill. With Auto Pay enabled, Cricket will automatically charge your debit/credit card or refillable prepaid card each month to pay your bill on the due date. Here are some key things to know about Cricket’s Auto Pay: