The Complete Guide to Paying Your Indiana Michigan Power Bill by Phone

Paying your electric bill is an essential part of being a customer of Indiana Michigan Power. As one of the major energy providers in Indiana and Michigan, Indiana Michigan Power serves over 600,000 customers across both states. Having an easy and convenient way to pay your bill each month is important. One of the most popular options offered by Indiana Michigan Power is the ability to pay your bill by phone. This article will provide a comprehensive guide on how to pay your Indiana Michigan Power bill by phone.

Overview of Paying by Phone

Paying your Indiana Michigan Power bill by phone is one of the quickest and easiest ways to ensure your payment gets processed. Instead of mailing in a check or worrying about when your online payment will process, paying by phone allows you to take care of your bill immediately.

When you call to make a payment, you will speak directly with a representative who can pull up your account, take your payment information, and process everything right away. This is much faster than waiting for a mailed payment or bank transfer to go through.

Below I’ll go through everything you need to know about paying your Indiana Michigan Power bill by phone including

• The phone number to call
• Information you need to make a payment
• Accepted payment methods
• Other key details about the process

Whether you are making a one-time payment or want to set up recurring payments, paying by phone is a great option offered by Indiana Michigan Power.

Indiana Michigan Power Bill Pay Phone Number

To pay your Indiana Michigan Power bill by phone, you will want to call BillMatrix at 800-611-0964. BillMatrix is the third-party vendor that Indiana Michigan Power utilizes to process payments over the phone.

This toll-free number will connect you directly with a BillMatrix agent who can quickly pull up your Indiana Michigan Power account and process your payment.

The BillMatrix pay by phone system is available 24/7 so you can call anytime to make a payment, set up recurring payments, or check your account balance. Spanish speaking agents are also available.

It’s important to note this 800-number is specifically for making bill payments. If you need to contact Indiana Michigan Power for other inquiries, you would want to call their main customer service line at 1-800-311-4634.

Information Needed to Pay Indiana Michigan Power Bill by Phone

In order to pay your bill over the phone, you will need to provide the BillMatrix agent with the following information:

• Indiana Michigan Power Account Number – This is the unique 10 digit number assigned to your electric account. It can be found on your monthly billing statement.

• Service Address – The full address where your Indiana Michigan Power service is active. Provide the street address, city, state, and zip code.

• Name on the Account – The full name of the primary account holder.

• Payment Amount – The full balance or partial payment amount you wish to pay on your account.

• Payment Method – How you will be paying such as credit card, debit card, or electronic check.

Having this information readily available will allow the call to go quickly and smoothly. The agent will verify your identity and service address before processing the payment to your Indiana Michigan Power account.

Accepted Payment Methods for Pay by Phone

BillMatrix offers several payment method options when paying your Indiana Michigan Power bill by phone:

• Credit Cards – Visa, MasterCard, American Express and Discover cards are accepted

• Debit Cards – Debit cards with a Visa or MasterCard logo can be used

• ATM Cards – Some ATM cards can be processed as debit cards

• Electronic Checks – Provide your routing and account number to pay directly from your checking account

Being able to use a variety of payment methods makes paying by phone even more convenient. Just have the card or check information ready when you call.

One thing to note is that BillMatrix does charge convenience fees for certain payment types. Credit and debit cards incur a $1.50 fee while electronic checks cost $1.95 per use. However, paying by phone allows you to avoid late fees or disconnection so the small convenience fee is usually worth it for most customers.

Other Key Details About Paying Indiana Michigan Power Bill by Phone

Here are some other important details to know about utilizing the pay by phone option:

• Confirmation Number – Make sure to write down the confirmation number at the end of the call to have a record of your payment.

• Same Day Credit – Payments made before 7:00pm EST receive same day credit to your Indiana Michigan Power account.

• Recurring Payments – You can set up automatic recurring payments from your credit card, debit card, or bank account by phone.

• Account Balance – The BillMatrix agents can provide your current account balance prior to taking a payment.

• Payment Extensions – If needed, adue date extension or alternate payment arrangement can be set up over the phone.

• Customer Service – For billing questions or other account inquiries, call Indiana Michigan Power customer service at 1-800-311-4634.

Paying by phone is designed to be simple, fast and secure. Indiana Michigan Power encourages customers to utilize this payment option to avoid late fees and service disconnection.

Being able to pay your utility bill quickly over the phone is essential for many Indiana Michigan Power customers. By calling BillMatrix at 800-611-0964, you can check your balance, make a one-time payment, or set up recurring payments 24/7.

Just have your account number, service address, name on the account, and payment method ready when you call. Payments post to your account same day before 7:00pm. This secure pay by phone option helps avoid late fees and service interruptions.

So next time your Indiana Michigan Power bill comes due, consider taking advantage of the convenience of paying by phone. BillMatrix makes it easy and efficient so you can take care of your bill payment quickly and move on with your busy day.